Are you ready for a cashless society? How Coles' latest change will affect your shopping routine

Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


shutterstock_2097992941.jpg
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways
  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
 
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On the other side of the coin (pun intended), there are some businesses in my area who do not accept cards - cash only. They are mainly $2 shops, tobacconists, butchers and take away stores.

There is a purpose for this. No record of transaction so when tax time comes, the business understates their turnover, therefore paying less tax. Too easy.

On a personal note, I have a very good lady friend who has been profoundly hearing impaired since birth. She swears by cash due to unfortunate past events. She refuses to have a debit card as people have previously abused the fact of her disability and financially took her for a ride. She goes to the bank and withdraws cash over the counter. The bank knows her so well, she doesn't even need ID. So what will happen when cash disappears along with in-branch staff? Many thousands of Australians with a disability are in the same boat.
 
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Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
Cashless is a field day for hackers, imagine not being able to get money out of your bank accounts . Yet the hackers can and empty you accounts, some are doing this now.
Bank’s cannot keep up with the amount of hackers around the world and the scammers ripping off innocent people,
No cashless , some of us like paying cash , helping people being employed. When these jobs are being cut because of cashless , self serve , and you wonder why the youth turns alternative life ,
 
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Until EPTPOS machines and card only checkouts supply a receipt with an account balance on them, I refuse to use them.

Unless you're a cashed up wanker, paying by card is fraught with danger. You spend various amounts at various retail outlets by card without any track of your rapidly diminishing bank balance. Your last transaction may be met with the message "insufficient funds - contact your financial institution". How embarrassing!
I object to being called a "cashed up wanker". I have worked hard my whole life, I have lived frugally, I was a single mum of 3 and I embraced change at every turn. Living in extremely remote locations technology made this so much easier because when you were cut off during the wet the cash could not make it into the areas to replenish ATMs therefore cash was simply not available..no banks out there. I know exactly how much I spend and have never had the message insufficient funds. Please keep your arrogant slurs to yourself and out of your opinions
 
I will be shopping for food straight from friends who are starting to grow their own. I will be supporting the country farmers BUT I bet there will be an outcry and the farmers will be fined etc. by the Government for selling straight from the farm or roadside. To get over this the Farmers will welcome more elderly to become their friends and the 'chain' will continue to grow. This will mean we will have to find alternative ways to clean, keep in mind our own cleanliness. It is NOT fair because we have ALWAYS used CASH and people know when they receive cash they have their money. A lot of people who use card to pay are already behind in payments and they will end up losing everything they own. Australia will then be known as a place NOT to visit or live and no longer the Lucky Country. That is an Industry we do NOT want to lose. But IF this is the way Businesses want payment then forget about having people employed etc.. We will be joining other Third World Countries and we know some of the problems they have now and think how much worse the World will be. I ONLY use manned checkouts when shopping and will not shop in any shop where you have to use card and NO people employed at the checkouts!!!!!
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
They will lose me as a customer.... cash so the government can't track what you buy.
 
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I simply won't shop at Coles anymore. I was looking and thinking of shopping somewhere else. These big corporate businesses want to impose these tactics on shoppers against their will and without their input or what shoppers want or think. Well, it could be to their detriment. Down, down, you're going down. Coles.
 
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I will be shopping for food straight from friends who are starting to grow their own. I will be supporting the country farmers BUT I bet there will be an outcry and the farmers will be fined etc. by the Government for selling straight from the farm or roadside. To get over this the Farmers will welcome more elderly to become their friends and the 'chain' will continue to grow. This will mean we will have to find alternative ways to clean, keep in mind our own cleanliness. It is NOT fair because we have ALWAYS used CASH and people know when they receive cash they have their money. A lot of people who use card to pay are already behind in payments and they will end up losing everything they own. Australia will then be known as a place NOT to visit or live and no longer the Lucky Country. That is an Industry we do NOT want to lose. But IF this is the way Businesses want payment then forget about having people employed etc.. We will be joining other Third World Countries and we know some of the problems they have now and think how much worse the World will be. I ONLY use manned checkouts when shopping and will not shop in any shop where you have to use card and NO people employed at the checkouts!!!!!
We haven't been known as the 'Lucky Country' for a long time.
 
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I simply won't shop at Coles anymore. I was looking and thinking of shopping somewhere else. These big corporate businesses want to impose these tactics on shoppers against their will and without their input or what shoppers want or think. Well, it could be to their detriment. Down, down, you're going down. Coles.
Back to Independents, I also like ALDI just because I get personal service and pay cash!
 
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Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
Always use cash. Can keep track on what I'm spending
 
You make some very good points. There are also some arguments for not using as much cash too. As an older person, I worry about the amount of people being robbed by those who can see our vulnerability and I feel safer not carrying very much of it at all. Also, I feel for all the small business owners who have to deposit their takings after hours and, again, due to the thugs around, face the very real chance of being robbed. The young staff in stores are way more vulnerable when there is a lot of cash in the till too ... just recently three IGA supermarkets were robbed by a group of young teens all on the same night ... how terrifying that must have been for the staff!
I am not saying we should go cashless ... just pointing out there are some advantages in today's society.
I agree that there are good and bad points in each option, Cashless or using physical cash.

For me, paying by cash is best. I am careful and always carry my cash close to me in a cross body bag and know that in times when there are blackouts in my area I won't have to worry about Rediteller , etc not working as happens here in cyclone season, etc.
 
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Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
My problem with going cashless( is apparently going to happen eventually) My only problem is why then do we have to pay a surcharge which the retailers say it’s not them it the banks. has no one ever calculated how much more we are paying through surcharges , one transaction is not much but you add it up over a year and banks are no wonder making larger profits at our expense …if we are to be cashless then surcharges should be abolished . Theses surcharges we pay for with either a debit or credit card are not shown on your receipt only show on your statements so why are they hiding this cost . so Australia stand up and take banks and retailers on …NO more surcharges it just ripping more money out of customers and bank s are getting big profits from this surcharge and we as customers are getting ripped of by them
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
I think it is terrible. So many people do not have a credit card. And I loathe the self serve checkouts. We are not staff. Soon there will be almost no staff in supermarkets. I will not use them!!!!!
 
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Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
Going cashless is mine for a majority but remember there is a minority especially older folk that can’t use or trust cards sadly coles ,Woolworths ,Aldi and others dont care about those older generations people or people who are uncomfortable with cards which can cause a host of issues like scamming and skimming why can’t some be cash and most card like now why do the need to force it so they can get rid of people /s
A cashless society has the potential for comlete disaster. The government will have control of all your money. If you don't believe me check out the Canadian governments responce to the trucker protest. the protesters had their bank accounts frozen. Also check out the Chinese government "Social Credit" scheme.
how very true we complain now of governments going sashless is precisely what they want
 
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Yesterday, I went to an independent garden nursery to buy cos lettuce seedlings. Signs everyone stating they are a cashless business.
It's not consumer friendly. Their attitude is - if you don't like it, shop elsewhere.
 
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The larger supermarkets and variety stores have had card only self service for quite some time now. The move to a cashless economy will kill of the single person secod hand trade and flea markets, therefore the cost of livin\g will be under more pressure. But a cashless society does not stop there with other service providers going to Direct Debit method of payments only. They will not accept BPAY or certain credit cards but payments from two types of card only. Who then controls your finances You or a Company?
No, I don't believe it's a conspiracy theory, it's absolutely real, our lives are being controlled more and more every day. We are lied to by our governmeñts and treated like idiots, probably because so many of us are to complacent and just go with the flow
Same as this referendum,.once again so many people will just go along with what the government chooses to tell them,.which is a big fat nothing
Albo saying they will work out the details later..
What the heck, who votes for something and then waits to hear the details later.????
I saw someone write in yesterday's paper that that is OK, that is how governments work, that is how it's done. REALLY!!!
No wonder this world is so disfunctional.
e.g. We all trot off to the vets every year and pay a fortune for our pets YEARLY injections, me included.
Until my nephew, who works at a large veterinary hospital, told me it's unnecessary, it's a way of keeping vets viable. Years ago you had your pets immunized once, for life.
When I told this to my vet, she didn't deny it, said it's a way of getting your pets health checked every year. I think most of us are not that stupid that we can't tell when our pets are unwell. We believe what we're told and just go along with it without querying. Lambs to the slaughter.
We'll all wake up when it's too late.
when are the australian people going to gets some courage and stand up to our government polies we are the ones that vote them in .We have to many goodie two shoes out that cant see past there nose we need some polies that stand up for the australian people and really listen they promise the world till voted in .come on australian people cant you see if we become a cashless country they will no ever more we make its called CONTROL
 
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The supermarket w
And when the power goes out ? What then ?
The shops will temporarily close because you won't be able to see or be safe, no checkouts will work anyway. So we will just quietly wait for the power servicing personnel to correct the fault and all will return to normal... don't get many power outages these days anyway and when we do, let the whinging begin...
 
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Until they fix the NBN system, we will always have difficulties using cards, or the internet.
banks are not reliable, they can’t protect their own systems, and continuously get hacked,
when the people use their cards, they are being penalised with fees from the many of the merchants they do business and they are not being notified of this charge..criminals and money launderers will always find a way to get their money. I’m against a cashless society, think about all they ways we’re cash is best, (garage sales, bargaining on sales by using cash, donations to homeless street people, kids pocket money, the tooth fairy, the card from grandparents with cash, how do we teach our children the importance of savings, and the joy of watching their piggy bank grow, then counting their money. Try giving your child a gift card, they wouldn’t understand or appreciate.
why force people to use cards, it’s just more cost which society can’t afford. What right do banks have to refuse to give people their hard earned money. Don’t let these stores, Banks, or the Government dictate that cash will no longer be available. We have a right to decide wether we want to use cash or not, this right should not be taken from us or decided by others.
 
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Australia seems like it’s quickly sprinting towards becoming a cashless society.



In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.







In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.



The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.







Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.






Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.



The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.



A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.



'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.







'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.



Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'



There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.



The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.



One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'







Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.



Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.



Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.







The verdict on whether Australia is ready to let go of cash is still open to debate.

While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.



Key Takeaways


Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.







WhatCash all the way do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
 
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