Shoppers are fuming over this 'frustrating' Kmart checkout detail! Do you agree?

Standing in line at the shops can be a frustrating experience, particularly when you have places to be and things to do.

It's an all-too-common experience for many of us. Every store seems to have its own ideas on how to do things, whether it’s self-checkouts or multiple queues. Some Aussies who shop at Kmart claim their checkout process is much easier than at most other stores.



But not everyone agrees. One such shopper has taken to social media to voice his concern over Kmart's unique checkout arrangement.


4539ed3564ed61c7b61b27c6feff5cb2246f86e8-4x3-x0y1w649h487.jpg

The decision by Kmart to relocate checkouts to the centre of stores has sparked debate. Credit: Facebook.



Rather than placing its checkouts at the front, Kmart moved them to the centre of the store a few years ago to smooth out queues, reduce congestion, and improve the overall shopping experience. For whatever reason, this change has not been implemented in all stores which leaves some customers feeling dissatisfied when they visit a different store to usual.

In these stores, the move means that Kmart staff and security now check everyone’s bags and purchases before they leave the store.

The shopper asked: ‘Why put the checkout area in the middle of the store if you’re going to treat EVERY SHOPPER like a shoplifter on the way out?’



Customers have reacted strongly to the Facebook post, with many sharing their own experiences and opinions.

Many shoppers agreed with the post and called out Kmart for making the checkout process ‘more inconvenient’ instead of solving the issue.

One user pointed out: ‘It’s so frustrating. They put 15-year-old kids on the door and expect them to be security.’

‘It’s horrendous on both sides of that transaction.’

‘I’m with you, mate. It’s the DUMBEST idea they’ve ever had. Now some Kmarts have self-service checkouts near the door,’ another said.

A third chimed in: ‘I know right. I totally agree with you.’



However, not all customers had a problem with the situation. Some argued that Kmart’s decision to move their checkouts was actually a smart one.

One person argued: ‘I used to think it was nuts but it makes sense.’

‘In the old days, the only way out of Kmart was via the registers whether you purchased something or not. It caused a bottleneck and required more staff attention than posting one person at the exit.’

They further explained that moving the checkout to the centre of the store encouraged more people to visit more places in the store, giving them more of a chance of discovering something additional they may have forgotten to buy.



As we mentioned earlier, the store layout may vary per location. While Kmart has not confirmed that all stores will change to this layout, it has been in many stores for years.

According to a Kmart spokesperson, the decision to relocate checkouts was aimed at minimising queues and clutter at store entrances to provide a pleasant and convenient shopping experience for both in-store and online customers.



This layout is more spacious and open, without the congestion that can occur when registers are placed at the front of the store, particularly during busy periods like Christmas.

It is a standard procedure for all customers to have their bags and receipts checked before exiting the store, regardless of how they made their purchase. This requirement applies to all Kmart stores.

The spokesperson assured that Kmart is committed to serving customers in various ways and looks forward to continuing to do so in the future.

Key Takeaways
  • A Kmart shopper has voiced concern on social media about Kmart's unique checkout arrangement in the centre of the store, sparking a debate.
  • Many customers agree and call out Kmart for making the checkout process more inconvenient, while others argue it was a smart decision.
  • Kmart's decision to move its checkouts was aimed to minimise queues and clutter at store entrances, providing a pleasant and convenient shopping experience.
  • Kmart ensures that all customers have their bags and receipts checked before exiting the store, regardless of how they made their purchase, as part of their standard procedure.



Members, what do you think about the way Kmart has set up its checkouts? Do you agree with the customer who thinks it places all customers under suspicion? Or do you think it’s a smart move that encourages customers to window shop on their way out?

Let us know your thoughts in the comments below.
 
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Unfortunately that's what they are trained to do due to the massive stock loss if you owned a shop wouldn't ypu check out the large bags and carriers??
but is only needed for those leaving, not if you go through a checkout at the side as obvious you have paid for them. And honestly never had anyone do more than a glance and actually not check inside my bag.
 
I don't find it quicker at all in my local, its awfully congested and the lanes block a few aisles of products that can not be accessed unless you are in line to pay and these weave in and out and around and at times have been down as far as the back of the shop.
 
Standing in line at the shops can be a frustrating experience, particularly when you have places to be and things to do.

It's an all-too-common experience for many of us. Every store seems to have its own ideas on how to do things, whether it’s self-checkouts or multiple queues. Some Aussies who shop at Kmart claim their checkout process is much easier than at most other stores.



But not everyone agrees. One such shopper has taken to social media to voice his concern over Kmart's unique checkout arrangement.


4539ed3564ed61c7b61b27c6feff5cb2246f86e8-4x3-x0y1w649h487.jpg

The decision by Kmart to relocate checkouts to the centre of stores has sparked debate. Credit: Facebook.



Rather than placing its checkouts at the front, Kmart moved them to the centre of the store a few years ago to smooth out queues, reduce congestion, and improve the overall shopping experience. For whatever reason, this change has not been implemented in all stores which leaves some customers feeling dissatisfied when they visit a different store to usual.

In these stores, the move means that Kmart staff and security now check everyone’s bags and purchases before they leave the store.

The shopper asked: ‘Why put the checkout area in the middle of the store if you’re going to treat EVERY SHOPPER like a shoplifter on the way out?’



Customers have reacted strongly to the Facebook post, with many sharing their own experiences and opinions.

Many shoppers agreed with the post and called out Kmart for making the checkout process ‘more inconvenient’ instead of solving the issue.

One user pointed out: ‘It’s so frustrating. They put 15-year-old kids on the door and expect them to be security.’

‘It’s horrendous on both sides of that transaction.’

‘I’m with you, mate. It’s the DUMBEST idea they’ve ever had. Now some Kmarts have self-service checkouts near the door,’ another said.

A third chimed in: ‘I know right. I totally agree with you.’



However, not all customers had a problem with the situation. Some argued that Kmart’s decision to move their checkouts was actually a smart one.

One person argued: ‘I used to think it was nuts but it makes sense.’

‘In the old days, the only way out of Kmart was via the registers whether you purchased something or not. It caused a bottleneck and required more staff attention than posting one person at the exit.’

They further explained that moving the checkout to the centre of the store encouraged more people to visit more places in the store, giving them more of a chance of discovering something additional they may have forgotten to buy.



As we mentioned earlier, the store layout may vary per location. While Kmart has not confirmed that all stores will change to this layout, it has been in many stores for years.

According to a Kmart spokesperson, the decision to relocate checkouts was aimed at minimising queues and clutter at store entrances to provide a pleasant and convenient shopping experience for both in-store and online customers.



This layout is more spacious and open, without the congestion that can occur when registers are placed at the front of the store, particularly during busy periods like Christmas.

It is a standard procedure for all customers to have their bags and receipts checked before exiting the store, regardless of how they made their purchase. This requirement applies to all Kmart stores.

The spokesperson assured that Kmart is committed to serving customers in various ways and looks forward to continuing to do so in the future.

Key Takeaways

  • A Kmart shopper has voiced concern on social media about Kmart's unique checkout arrangement in the centre of the store, sparking a debate.
  • Many customers agree and call out Kmart for making the checkout process more inconvenient, while others argue it was a smart decision.
  • Kmart's decision to move its checkouts was aimed to minimise queues and clutter at store entrances, providing a pleasant and convenient shopping experience.
  • Kmart ensures that all customers have their bags and receipts checked before exiting the store, regardless of how they made their purchase, as part of their standard procedure.



Members, what do you think about the way Kmart has set up its checkouts? Do you agree with the customer who thinks it places all customers under suspicion? Or do you think it’s a smart move that encourages customers to window shop on their way out?

Let us know your thoughts in the comments below.
A checkout is a checkout no matter where you place it, and if you have an influx of customers, you will get queues. Being checked as you go out against till receipt is a good idea and cuts down on would-be thieves. Bunnings have been doing this for years.
At the end of the day, it is all about maximising profits.
 
Standing in line at the shops can be a frustrating experience, particularly when you have places to be and things to do.

It's an all-too-common experience for many of us. Every store seems to have its own ideas on how to do things, whether it’s self-checkouts or multiple queues. Some Aussies who shop at Kmart claim their checkout process is much easier than at most other stores.



But not everyone agrees. One such shopper has taken to social media to voice his concern over Kmart's unique checkout arrangement.


4539ed3564ed61c7b61b27c6feff5cb2246f86e8-4x3-x0y1w649h487.jpg

The decision by Kmart to relocate checkouts to the centre of stores has sparked debate. Credit: Facebook.



Rather than placing its checkouts at the front, Kmart moved them to the centre of the store a few years ago to smooth out queues, reduce congestion, and improve the overall shopping experience. For whatever reason, this change has not been implemented in all stores which leaves some customers feeling dissatisfied when they visit a different store to usual.

In these stores, the move means that Kmart staff and security now check everyone’s bags and purchases before they leave the store.

The shopper asked: ‘Why put the checkout area in the middle of the store if you’re going to treat EVERY SHOPPER like a shoplifter on the way out?’



Customers have reacted strongly to the Facebook post, with many sharing their own experiences and opinions.

Many shoppers agreed with the post and called out Kmart for making the checkout process ‘more inconvenient’ instead of solving the issue.

One user pointed out: ‘It’s so frustrating. They put 15-year-old kids on the door and expect them to be security.’

‘It’s horrendous on both sides of that transaction.’

‘I’m with you, mate. It’s the DUMBEST idea they’ve ever had. Now some Kmarts have self-service checkouts near the door,’ another said.

A third chimed in: ‘I know right. I totally agree with you.’



However, not all customers had a problem with the situation. Some argued that Kmart’s decision to move their checkouts was actually a smart one.

One person argued: ‘I used to think it was nuts but it makes sense.’

‘In the old days, the only way out of Kmart was via the registers whether you purchased something or not. It caused a bottleneck and required more staff attention than posting one person at the exit.’

They further explained that moving the checkout to the centre of the store encouraged more people to visit more places in the store, giving them more of a chance of discovering something additional they may have forgotten to buy.



As we mentioned earlier, the store layout may vary per location. While Kmart has not confirmed that all stores will change to this layout, it has been in many stores for years.

According to a Kmart spokesperson, the decision to relocate checkouts was aimed at minimising queues and clutter at store entrances to provide a pleasant and convenient shopping experience for both in-store and online customers.



This layout is more spacious and open, without the congestion that can occur when registers are placed at the front of the store, particularly during busy periods like Christmas.

It is a standard procedure for all customers to have their bags and receipts checked before exiting the store, regardless of how they made their purchase. This requirement applies to all Kmart stores.

The spokesperson assured that Kmart is committed to serving customers in various ways and looks forward to continuing to do so in the future.

Key Takeaways

  • A Kmart shopper has voiced concern on social media about Kmart's unique checkout arrangement in the centre of the store, sparking a debate.
  • Many customers agree and call out Kmart for making the checkout process more inconvenient, while others argue it was a smart decision.
  • Kmart's decision to move its checkouts was aimed to minimise queues and clutter at store entrances, providing a pleasant and convenient shopping experience.
  • Kmart ensures that all customers have their bags and receipts checked before exiting the store, regardless of how they made their purchase, as part of their standard procedure.



Members, what do you think about the way Kmart has set up its checkouts? Do you agree with the customer who thinks it places all customers under suspicion? Or do you think it’s a smart move that encourages customers to window shop on their way out?

Let us know your thoughts in the comments below.
 
I hink it is a brilliant idea
Standing in line at the shops can be a frustrating experience, particularly when you have places to be and things to do.

It's an all-too-common experience for many of us. Every store seems to have its own ideas on how to do things, whether it’s self-checkouts or multiple queues. Some Aussies who shop at Kmart claim their checkout process is much easier than at most other stores.



But not everyone agrees. One such shopper has taken to social media to voice his concern over Kmart's unique checkout arrangement.


4539ed3564ed61c7b61b27c6feff5cb2246f86e8-4x3-x0y1w649h487.jpg

The decision by Kmart to relocate checkouts to the centre of stores has sparked debate. Credit: Facebook.



Rather than placing its checkouts at the front, Kmart moved them to the centre of the store a few years ago to smooth out queues, reduce congestion, and improve the overall shopping experience. For whatever reason, this change has not been implemented in all stores which leaves some customers feeling dissatisfied when they visit a different store to usual.

In these stores, the move means that Kmart staff and security now check everyone’s bags and purchases before they leave the store.

The shopper asked: ‘Why put the checkout area in the middle of the store if you’re going to treat EVERY SHOPPER like a shoplifter on the way out?’



Customers have reacted strongly to the Facebook post, with many sharing their own experiences and opinions.

Many shoppers agreed with the post and called out Kmart for making the checkout process ‘more inconvenient’ instead of solving the issue.

One user pointed out: ‘It’s so frustrating. They put 15-year-old kids on the door and expect them to be security.’

‘It’s horrendous on both sides of that transaction.’

‘I’m with you, mate. It’s the DUMBEST idea they’ve ever had. Now some Kmarts have self-service checkouts near the door,’ another said.

A third chimed in: ‘I know right. I totally agree with you.’



However, not all customers had a problem with the situation. Some argued that Kmart’s decision to move their checkouts was actually a smart one.

One person argued: ‘I used to think it was nuts but it makes sense.’

‘In the old days, the only way out of Kmart was via the registers whether you purchased something or not. It caused a bottleneck and required more staff attention than posting one person at the exit.’

They further explained that moving the checkout to the centre of the store encouraged more people to visit more places in the store, giving them more of a chance of discovering something additional they may have forgotten to buy.



As we mentioned earlier, the store layout may vary per location. While Kmart has not confirmed that all stores will change to this layout, it has been in many stores for years.

According to a Kmart spokesperson, the decision to relocate checkouts was aimed at minimising queues and clutter at store entrances to provide a pleasant and convenient shopping experience for both in-store and online customers.



This layout is more spacious and open, without the congestion that can occur when registers are placed at the front of the store, particularly during busy periods like Christmas.

It is a standard procedure for all customers to have their bags and receipts checked before exiting the store, regardless of how they made their purchase. This requirement applies to all Kmart stores.

The spokesperson assured that Kmart is committed to serving customers in various ways and looks forward to continuing to do so in the future.

Key Takeaways

  • A Kmart shopper has voiced concern on social media about Kmart's unique checkout arrangement in the centre of the store, sparking a debate.
  • Many customers agree and call out Kmart for making the checkout process more inconvenient, while others argue it was a smart decision.
  • Kmart's decision to move its checkouts was aimed to minimise queues and clutter at store entrances, providing a pleasant and convenient shopping experience.
  • Kmart ensures that all customers have their bags and receipts checked before exiting the store, regardless of how they made their purchase, as part of their standard procedure.



Members, what do you think about the way Kmart has set up its checkouts? Do you agree with the customer who thinks it places all customers under suspicion? Or do you think it’s a smart move that encourages customers to window shop on their way out?

Let us know your thoughts in the comments below.
I think it is a brilliant idea! Anything as easy and effective as this in stopping shoplifting can only be applauded
 
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I have no problem with bag checking, but to have the checkouts in the centre of the store was a very silly idea! That's why I don't shop at Kmart any more, if I can avoid it.
 
They have to do something to deter the flagrant shop-stealing. I show the friendly security/information person a smile and flick the receipt towards them. If I haven’t made a purchase, just the smile is enough. Only problem is to get to the exit then remember to go back to the central check points.
 
They have to do something to deter the flagrant shop-stealing. I show the friendly security/information person a smile and flick the receipt towards them. If I haven’t made a purchase, just the smile is enough. Only problem is to get to the exit then remember to go back to the central check points.
I agree, don't have a problem with where the checkout is or having my receipt checked.
Seems to me that a lot of people these days are not happy unless they are belly aching about something, anything will do.
 
Standing in line at the shops can be a frustrating experience, particularly when you have places to be and things to do.

It's an all-too-common experience for many of us. Every store seems to have its own ideas on how to do things, whether it’s self-checkouts or multiple queues. Some Aussies who shop at Kmart claim their checkout process is much easier than at most other stores.



But not everyone agrees. One such shopper has taken to social media to voice his concern over Kmart's unique checkout arrangement.


4539ed3564ed61c7b61b27c6feff5cb2246f86e8-4x3-x0y1w649h487.jpg

The decision by Kmart to relocate checkouts to the centre of stores has sparked debate. Credit: Facebook.



Rather than placing its checkouts at the front, Kmart moved them to the centre of the store a few years ago to smooth out queues, reduce congestion, and improve the overall shopping experience. For whatever reason, this change has not been implemented in all stores which leaves some customers feeling dissatisfied when they visit a different store to usual.

In these stores, the move means that Kmart staff and security now check everyone’s bags and purchases before they leave the store.

The shopper asked: ‘Why put the checkout area in the middle of the store if you’re going to treat EVERY SHOPPER like a shoplifter on the way out?’



Customers have reacted strongly to the Facebook post, with many sharing their own experiences and opinions.

Many shoppers agreed with the post and called out Kmart for making the checkout process ‘more inconvenient’ instead of solving the issue.

One user pointed out: ‘It’s so frustrating. They put 15-year-old kids on the door and expect them to be security.’

‘It’s horrendous on both sides of that transaction.’

‘I’m with you, mate. It’s the DUMBEST idea they’ve ever had. Now some Kmarts have self-service checkouts near the door,’ another said.

A third chimed in: ‘I know right. I totally agree with you.’



However, not all customers had a problem with the situation. Some argued that Kmart’s decision to move their checkouts was actually a smart one.

One person argued: ‘I used to think it was nuts but it makes sense.’

‘In the old days, the only way out of Kmart was via the registers whether you purchased something or not. It caused a bottleneck and required more staff attention than posting one person at the exit.’

They further explained that moving the checkout to the centre of the store encouraged more people to visit more places in the store, giving them more of a chance of discovering something additional they may have forgotten to buy.



As we mentioned earlier, the store layout may vary per location. While Kmart has not confirmed that all stores will change to this layout, it has been in many stores for years.

According to a Kmart spokesperson, the decision to relocate checkouts was aimed at minimising queues and clutter at store entrances to provide a pleasant and convenient shopping experience for both in-store and online customers.



This layout is more spacious and open, without the congestion that can occur when registers are placed at the front of the store, particularly during busy periods like Christmas.

It is a standard procedure for all customers to have their bags and receipts checked before exiting the store, regardless of how they made their purchase. This requirement applies to all Kmart stores.

The spokesperson assured that Kmart is committed to serving customers in various ways and looks forward to continuing to do so in the future.

Key Takeaways

  • A Kmart shopper has voiced concern on social media about Kmart's unique checkout arrangement in the centre of the store, sparking a debate.
  • Many customers agree and call out Kmart for making the checkout process more inconvenient, while others argue it was a smart decision.
  • Kmart's decision to move its checkouts was aimed to minimise queues and clutter at store entrances, providing a pleasant and convenient shopping experience.
  • Kmart ensures that all customers have their bags and receipts checked before exiting the store, regardless of how they made their purchase, as part of their standard procedure.



Members, what do you think about the way Kmart has set up its checkouts? Do you agree with the customer who thinks it places all customers under suspicion? Or do you think it’s a smart move that encourages customers to window shop on their way out?

Let us know your thoughts in the comments below.
Before "the change" - both KMart at Waratah and KMart at Greenhills - had a "way out" WITHOUT going through the checkout - so I don't know where there WASN'T and alternative way out for "non-buying customers" - because I haven't experienced it.
And ..... I refuse to prove I'm "not a shop lifter" - if they don't trust their customers - it's not my problem - I just walk straight out - no disrespect the the token teenager standing at police guard
 
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Before "the change" - both KMart at Waratah and KMart at Greenhills - had a "way out" WITHOUT going through the checkout - so I don't know where there WASN'T and alternative way out for "non-buying customers" - because I haven't experienced it.
And ..... I refuse to prove I'm "not a shop lifter" - if they don't trust their customers - it's not my problem - I just walk straight out - no disrespect the the token teenager standing at police guard
Oh dear, another indignant pea brain How much do you think we would all end up paying for things if we all had this ridiculous attitude.
Unfortunately , you and I might not be shoplifters, but far too many people are and we are all paying a price for this. Why would you make sucha song and dance about such a simple thing.
Blame the shoplifters for the situation, not KMart.
If you don't like it shop somewhere else. After all it clearly states that a condition of entry is that you agree to having your bag searched, so why did you enter and then refuse.
Why are you so entitled???
 
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Catherine, checking my scooter bag wasn't the hassle, the hassle was they demanded I get off my scooter and walk unaided to the back of my scooter to open it for their inspection. THERE WAS NOTHING IN IT! Why couldn't they lift the cover and check that themselves, I asked them to do that, but NO, they claimed that wasn't their job! Just a few steps??? Sure, but when one struggles to walk unaided even a short distance, if I'd fallen what would they have done?
I don’t remember reading you saying they ‘demanded’ you get off your scooter or that you had to walk to the back of your scooter for the bag to be checked! I just read that they wanted to check the bag hanging on the back of your scooter. And, generally speaking, they are not allowed to touch your property, they just have to have the bag opened for them to look inside. Sometimes they are lucky to find an item with no receipt. I’m genuinely sorry you have a disability which prevents you getting around easily, but the checking of bags is to, hopefully, prevent stock losses which we are all paying for ultimately.
 
Oh dear, another indignant pea brain How much do you think we would all end up paying for things if we all had this ridiculous attitude.
Unfortunately , you and I might not be shoplifters, but far too many people are and we are all paying a price for this. Why would you make sucha song and dance about such a simple thing.
Blame the shoplifters for the situation, not KMart.
If you don't like it shop somewhere else. After all it clearly states that a condition of entry is that you agree to having your bag searched, so why did you enter and then refuse.
Why are you so entitled???
but is only needed for those leaving, not if you go through a checkout at the side as obvious you have paid for them. And honestly never had anyone do more than a glance and actually not check inside my bag.
Too many whingers who think they are above the law and don’t need to obey signs saying bags will be checked on leaving. This site seems to attract the ones who want to whinge about inconsequential issues. If you are not a shop-lifter there’s no big deal - open your bag and get out without a worry. If I’m carrying anything just bought at another shop I always voluntarily offer it for inspection and show staff the receipt.
 
Standing in line at the shops can be a frustrating experience, particularly when you have places to be and things to do.

It's an all-too-common experience for many of us. Every store seems to have its own ideas on how to do things, whether it’s self-checkouts or multiple queues. Some Aussies who shop at Kmart claim their checkout process is much easier than at most other stores.



But not everyone agrees. One such shopper has taken to social media to voice his concern over Kmart's unique checkout arrangement.


4539ed3564ed61c7b61b27c6feff5cb2246f86e8-4x3-x0y1w649h487.jpg

The decision by Kmart to relocate checkouts to the centre of stores has sparked debate. Credit: Facebook.



Rather than placing its checkouts at the front, Kmart moved them to the centre of the store a few years ago to smooth out queues, reduce congestion, and improve the overall shopping experience. For whatever reason, this change has not been implemented in all stores which leaves some customers feeling dissatisfied when they visit a different store to usual.

In these stores, the move means that Kmart staff and security now check everyone’s bags and purchases before they leave the store.

The shopper asked: ‘Why put the checkout area in the middle of the store if you’re going to treat EVERY SHOPPER like a shoplifter on the way out?’



Customers have reacted strongly to the Facebook post, with many sharing their own experiences and opinions.

Many shoppers agreed with the post and called out Kmart for making the checkout process ‘more inconvenient’ instead of solving the issue.

One user pointed out: ‘It’s so frustrating. They put 15-year-old kids on the door and expect them to be security.’

‘It’s horrendous on both sides of that transaction.’

‘I’m with you, mate. It’s the DUMBEST idea they’ve ever had. Now some Kmarts have self-service checkouts near the door,’ another said.

A third chimed in: ‘I know right. I totally agree with you.’



However, not all customers had a problem with the situation. Some argued that Kmart’s decision to move their checkouts was actually a smart one.

One person argued: ‘I used to think it was nuts but it makes sense.’

‘In the old days, the only way out of Kmart was via the registers whether you purchased something or not. It caused a bottleneck and required more staff attention than posting one person at the exit.’

They further explained that moving the checkout to the centre of the store encouraged more people to visit more places in the store, giving them more of a chance of discovering something additional they may have forgotten to buy.



As we mentioned earlier, the store layout may vary per location. While Kmart has not confirmed that all stores will change to this layout, it has been in many stores for years.

According to a Kmart spokesperson, the decision to relocate checkouts was aimed at minimising queues and clutter at store entrances to provide a pleasant and convenient shopping experience for both in-store and online customers.



This layout is more spacious and open, without the congestion that can occur when registers are placed at the front of the store, particularly during busy periods like Christmas.

It is a standard procedure for all customers to have their bags and receipts checked before exiting the store, regardless of how they made their purchase. This requirement applies to all Kmart stores.

The spokesperson assured that Kmart is committed to serving customers in various ways and looks forward to continuing to do so in the future.

Key Takeaways

  • A Kmart shopper has voiced concern on social media about Kmart's unique checkout arrangement in the centre of the store, sparking a debate.
  • Many customers agree and call out Kmart for making the checkout process more inconvenient, while others argue it was a smart decision.
  • Kmart's decision to move its checkouts was aimed to minimise queues and clutter at store entrances, providing a pleasant and convenient shopping experience.
  • Kmart ensures that all customers have their bags and receipts checked before exiting the store, regardless of how they made their purchase, as part of their standard procedure.



Members, what do you think about the way Kmart has set up its checkouts? Do you agree with the customer who thinks it places all customers under suspicion? Or do you think it’s a smart move that encourages customers to window shop on their way out?

Let us know your thoughts in the comments below.
I was annoyed at first but am very used to the set up and I agree with Kmart that it’s the best thing they’ve ever done. It’s called progressive thinking and I’d rather not be waiting in long queues to exit the store if I haven’t purchased anything.
 
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If I have items I've purchased elsewhere I usually show them at the door when entering then no problem when leaving.
Too many whingers who think they are above the law and don’t need to obey signs saying bags will be checked on leaving. This site seems to attract the ones who want to whinge about inconsequential issues. If you are not a shop-lifter there’s no big deal - open your bag and get out without a worry. If I’m carrying anything just bought at another shop I always voluntarily offer it for inspection and show staff the receipt.
I
 
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Call me Old Fashioned but I prefer the checkout to out the front. They use to be and sure there were line-ups but I'm sure this prevented more thefts. People can have stolen items ready around the store and taken tags off, then buy some items and pick up the ready bags and walk out and show the person standing at the door any Kmart tag. The person at the front does not check every receipt against every item.
 
My understanding is that the main achievement out of this move is that shoplifting has dramatically dropped, hopefully reducing prices in the long run.
 
Call me suspicious or cautious after having worked at a Prison for nearly 7 years. If l was doing security on a door at K-Mart or whatever & a customer with a package made no attempt to stop & open the bag, rather than think nothing of it, l would wonder if something is being stolen.

The other argument of course is that person who walked past me could be employed by the company & l was being tested to see if l was doing my job correctly & may even have removed something without paying for this.

Such people are in a position of trust. AT ALL TIMES ERR ON THE SIDE OF CAUTION.
 
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Most large stores have a sign at the front saying they will check bags as you walk out.
If it's a small bag then it doesn't need to be checked .

By checking shopping bags it may help with thieving which will help prevent price rises.

If we go into a store we need to abide by rules
K Mart cannot have a policy to search anything private as it is against the law. Abide by this and you encourage bullying against vulnerable people and kids. Only the stupid will call this a rule.
 
I can’t believe we are rehashing this subject!
Thats because people are so dumb, it needs to be reinforced that they dont have the power to stop you IF and only if you have done nothing wrong. Most people are as dumb as sheep and will gladly walk over a cliff if the sign says so.
 

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