Luxury fashion empire Harrolds crumbles with millions in debt

The world of high fashion is often seen as a realm of timeless elegance and enduring success.

Yet, even the most prestigious brands are not immune to the harsh realities of the retail industry.

In a stunning turn of events, an iconic Australian luxury fashion retailer has collapsed and left a trail of debt and uncertainty.


Harrolds, a name synonymous with opulence and style, has been a fixture in the Australian fashion landscape for nearly four decades.

Founded in 1985, the family-owned business opened its first store in Melbourne and quickly became the home for brands such as Tom Ford, Saint Laurent, Balmain, and Burberry.

Harrolds carved out a niche as Australia's only privately owned luxury department store, with additional stores in Sydney and the Gold Coast.


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Harrolds' flagship store storefront in Melbourne. Image Credit: Landini Associates/Trevor Mein


In an effort to adapt to the changing retail environment, Harrolds expanded its reach by launching an online store in 2020.

The online store boasted a collection from over 100 of the world's finest designer brands.

Despite its rich history, Harrolds has been quietly placed into liquidation earlier this month.


Liquidators from SMB Advisory revealed Harrolds’ staggering debt of more than $16 million owed to almost 90 creditors.

The list included outstanding debts to Victoria Beckham's company, two Tom Ford subsidiaries, American designer Thom Browne, Versace, and Stella McCartney, among others.

Harrolds' Managing Director, Ross Poulakis, expressed 'deep regret' over the decision.

'Despite our best efforts to adapt to the evolving economic environment, a combination of reduced luxury spending, decreased foot traffic, unprecedentedly high levels of CBD office vacancies and extremely unfavourable government policies has significantly impacted our ability to sustain operations,' Mr Poulakis shared in a statement.

'Unfortunately, the retail sector in Australia has been hit hard. Like many other retailers before us in this period, we have had to close our doors.'

The impact of Harrolds' downfall extended beyond the fashion labels.


Harrolds also owed their employees more than $190,000 in entitlements.

Various designers and luxury brands, including Feng Chen Wang, Mach & Mach, and Raffaele Caruso, were also left with unpaid bills.

The retailer also owed $2.3 million to one of its major creditors, The Australian Taxation Office (ATO).

Harrolds' closure marked the end of an era for luxury fashion in Australia. It also raised questions about the future of luxury retail in The Land Down Under.

For former employees and creditors, the path forward is uncertain.

SMB Advisory encouraged everyone affected by the liquidation to come forward and lodge claims.

As we witness the fall of Harrolds, it's a stark reminder that brands—no matter how luxurious or well-established—are not guaranteed survival in the volatile world of retail.
Key Takeaways

  • Australian luxury fashion retailer Harrolds recently went into liquidation and owed $16 million to multiple creditors.
  • Harrolds, founded in 1985, was Australia's only privately owned luxury department store and had outlets in Melbourne, Sydney, and the Gold Coast.
  • The company accrued debt with a number of famous design houses, including Victoria Beckham, Tom Ford, Thom Browne, Versace, and Stella McCartney, among others.
  • The liquidation also affected employees and nearly 90 creditors, including the Australian Taxation Office, to which the company owed over $2.3 million.
Have you shopped at Harrolds before? What do you think this means for the future of luxury shopping in Australia? Join the conversation and share your thoughts with us in the comments section below.
 
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There was a Harrods store in Sydneybut for the rich not your everyday person.( that's the way I look at it.).
There is or was a Harold's store in Australia. Yes for the rich. Think there is still a Harold's store in about Camberwell in Victoria. Think it is still open. Looked it up on Google but didn't look very well. Just wanted to check to see if Harold's existed in Australia
 
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Have never heard of Harrolds and even if I had would not purchase from them, I have never believed in paying for a label when buying clothes I, would rather have a lot of clothing to chose from for the same cost as a well known "Fashionista" brand with a few exceptions for accessories that will last forever, I have had the same "Jag" brand leather wallet with matching Key Wallet for over 30 years none of which showing any signs of wear, I have never kept an item of clothing for that long, no matter the brand name, as I would soon tire of wearing it, give me multiple choices rather than a few that cost 2 or even 5 times as much.
Nothing gets made the same way anymore. Things are all made not to last. Used to get beautiful wardrobes and other furniture the lasted your years. Don't know why people got rid of that in order to buy things made from chip board and 3 ply that breaks down very fast.
 
Sorry you had a bad experience with Temu.
I have bought an endless supply of clothes from them, have been happy with them all.
Also rugs, kitchen items, solar lanterns for my patio, quilts, sheets, towels,cushions, handbags, luggage, etc.
Even a barn door(less than half the price of Bunnings) beautiful plant stands and a large cat run for my cat.
No problems with quality or delivery and all great prices.
Me To I am almost afraid to go onto their website as I am bound to find something that I did not know that I needed until I saw it, I have no problems with the quality of the products available from Temu and will happily recommend them to anyone
 
Sorry you had a bad experience with Temu.
I have bought an endless supply of clothes from them, have been happy with them all.
Also rugs, kitchen items, solar lanterns for my pa
towels,cushions, handbags, luggage, etc.
Even a barn door(less than half the price of Bunnings) beautiful plant stands and a large cat run for my cat.
No problems with quality or delivery and all great prices.
 
Me To I am almost afraid to go onto their website as I am bound to find something that I did not know that I needed until I saw it, I have no problems with the quality of the products available from Temu and will happily recommend them to anyone

Me too. I confess I am addicted to Temu and can’t fault them like armchair shopping for all sorts of silly. Things that I always meant to buy. Also good for my Art supplies too
 
Sorry you had a bad experience with Temu.
I have bought an endless supply of clothes from them, have been happy with them all.
Also rugs, kitchen items, solar lanterns for my patio, quilts, sheets, towels,cushions, handbags, luggage, etc.
Even a barn door(less than half the price of Bunnings) beautiful plant stands and a large cat run for my cat.
No problems with quality or delivery and all great prices.
I am happy for your good experience 😊
 
Like so many that go under, maybe if you didn’t charge a kings ransom for what you’re selling, things would be different and would still be in business.
Majority of people shop online due to cost.
Not everyone looks at Labels and normally, everything is made in China, Pakistan and India.
 
Like so many that go under, maybe if you didn’t charge a kings ransom for what you’re selling, things would be different and would still be in business.
Majority of people shop online due to cost.
Not everyone looks at Labels and normally, everything is made in China, Pakistan and India.
True...
 
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I think charging the amount you do is why you went out of business. Costs are so high people can't afford them so in charging the high prices like you do you have lost customers, losing customers means you are not selling , so you go broke. If you weren't so greedy and charged lower prices, you would still have customers and still be selling to keep your business going. Greedy idiots. Merry Christmas and a Happy New Year 🎄🎁😂
 
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I think charging the amount you do is why you went out of business. Costs are so high people can't afford them so in charging the high prices like you do you have lost customers, losing customers means you are not selling , so you go broke. If you weren't so greedy and charged lower prices, you would still have customers and still be selling to keep your business going. Greedy idiots. Merry Christmas and a Happy New Year 🎄🎁😂
To you too Beautifulmousey
 
Yep, sorry my mistake
Yes Harrods of London different store.
Owner was Dodi A-lfayed father of princess Diana fame
Heathen bought out Fraser's of London which still operates a d gets you anything you want sent here in less than a week.Its an upper class David Jones type store.Dont know what will happen now that mr Al Fayed has passed away
 
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