Are you ready for a cashless society? How Coles' latest change will affect your shopping routine

Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


shutterstock_2097992941.jpg
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways
  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
 
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A cashless society has the potential for comlete disaster. The government will have control of all your money. If you don't believe me check out the Canadian governments responce to the trucker protest. the protesters had their bank accounts frozen. Also check out the Chinese government "Social Credit" scheme.
Youre
A cashless society has the potential for comlete disaster. The government will have control of all your money. If you don't believe me check out the Canadian governments responce to the trucker protest. the protesters had their bank accounts frozen. Also check out the Chinese government "Social Credit" scheme.
youre absolutely correct. I won’t be shopping at Coles ever
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
If Coles goes cashless they will be customerless, I will not shop anywhere if I can't use cash, and I bet there are plenty like Me. I have used My card from savings account and been charged a transaction fee, the banks want cashless to make more money.
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
Well, it does help thieves, they no longer have to go there to rob them, but we are not going cashless, it's being forced on us. No more school fetes, bobs for jobs, market place cash only, no more teaching kids to save, no cash presents, etc, and why, to increase bank profits and so Govt. can scrutinise and control every penny you have. In addition, when war breaks out, everyone will go broke.
 
I live in SA we have a supermarket chain called Drakes not sure if they are in the other states, they do NOT have self serve checkouts, and they have no problem with handling cash transactions, the shopping experience is a lot more relaxed with wide spacious isles and that thing now missing from both Coles and woolies "Customer Service with a smile" :):):):):)
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.
In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.
In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.
The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.

View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.

Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.
The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.
A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.
'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.
'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.
Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'
There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.
The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.
One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'
Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.
Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.
Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.
The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.
Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.
What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
 
To be crude, tell Coles to F*** off; its that simple Coles and Woolworths have destroyed the small retailer, they have reduced staff and they have inflated their prices and profits.
 
  • Wow
  • Haha
Reactions: Tervueren and Trudi
In most European countries you can not buy anything cash anymore . Not only supermarkets , if you buy an ice cream you need to pay by creditcard . A friend of mine just came back from the Netherlands and you have to pay to go to the toilet and that is paying by creditcard. She was lining up and then had to pay in advance , it happened that her husband had the creditcard , so she had to walk out the waiting line until she could use the card , after her husband had paid for his visit.
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
I hate the fact that choice is removed from us. AThe cashless society and 15 min smart cities are moving us more and more to a life of no choices...Sounds like communism to me!
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
The cashless society and the 15 minute cities, are giving us less and lesser choices. Has a faint wife of communism to me!
 
I hate the fact that choice is removed from us. AThe cashless society and 15 min smart cities are moving us more and more to a life of no choices...Sounds like communism to me!

The cashless society and the 15 minute cities, are giving us less and lesser choices. Has a faint wife of communism to me!
I did write wiff, predictive text, sorry
 
Australia seems like it’s quickly sprinting towards becoming a cashless society.

In fact, it feels like we are just a step away from fully embracing card-based and digital payments. For better or for worse, the days of our beloved coins and notes seem to be dwindling.


In an intriguing new development, supermarket giant Coles is leading the race to cashless transactions, much to the frustration of many customers.

The supermarket has faced significant backlash over the launch of a new store in Brisbane with a key difference.


View attachment 29142
Coles’ new store in Brisbane accepts cards only as a source of payment. Image source: Shutterstock.


Do you remember the joy of handling cash, making sure you had the right number of notes and coins for exact change? Well, it seems that era might be winding down. In this new Coles store, there might be no place for those who prefer to pay for their goods with cash.

The new store features a row of self-service checkout machines that have left many customers flabbergasted. Why, you might ask? Well, they all strictly say 'card only'.

A video showcasing these cashless machines quickly found its way to social media, fanning the flames of debate about the rapid movement towards a cashless society.

'The new Coles, no cash machines at all,' the person filming laments incredulously. These words sparked a slew of contentious debates, even triggering calls for boycotting shops that no longer accept cash.


'Everyone needs to only use cash. If they don't accept cash, then don't buy from them,' one impassioned customer responded.

Another vehemently advised, 'Everyone needs to leave the groceries at the checkout and walk off.'

There's more to this moving away from cash than just the convenience of card payments, though. Several pointed out that Coles' march towards self-serve checkouts spells bad news for potential jobseekers, threatening employment in an already competitive market.

The trend does have its fair share of defenders, however, with many accepting the inevitability of a cashless society.

One person commented, ‘Cash is going. Get used to it. Cash, unfortunately, is mostly used by criminals and tax cheats. More and more businesses are declining to do cash transactions.'


Meanwhile, Coles responded to the video by stating that there are still options for customers who prefer to pay with cash in all their stores.

Coles isn’t the first supermarket chain to attempt a venture into cashless transactions. In 2021, Woolworths rolled out a trial for cashless supermarkets but faced significant resistance, leading to the trial's abandonment. The move was branded as an effort to make shopping as seamless as possible for busy inner-city customers.

Ultimately, customers' preference for cash was overwhelming. 'Cash is legal tender, and I do not support the cash ban and will take my money elsewhere,' one customer wrote defiantly on Woolworths' Facebook page.


The verdict on whether Australia is ready to let go of cash is still open to debate.
While it's true the Reserve Bank estimated just 13% of transactions in late 2022 were in cash, critics argue this push towards cashless transactions could be detrimental to older people and those with disabilities who still rely on physical cash.

Key Takeaways

  • Coles is facing customer backlash over a new store in Brisbane where the self-checkout machines do not accept cash, sparking a call to boycott similar shops.
  • Despite the move towards cashless checkout, a Coles spokesperson confirmed that there are still cash payment options in all stores, and there are no completely cashless stores yet.
  • Woolworths abandoned a trial of cashless supermarkets in 2021 due to fierce resistance from customers who still prefer cash transactions.
  • As Australia moves towards becoming a cashless society, critics warn that the decline in the use of cash and physical bank branches could cause significant harm to older people and those with disabilities who still rely on these services.


What do you think of this move by Coles, members? We’d love to read your thoughts in the comments section below.
The move to go cashless is yet another move by big business, not the Governments who are just puppets to gain more control over the population. Electronic control by the banks leads it open for our money (Credits) to be blocked, transferred, taken without our permission. This is going to happen unfortunately because the big players want us to be needy, weak and poor, this way the population can be controlled to do what they want or else.
 
I have already told a local store (MY House) that I won't be shopping there any more as ALL there stores are CASHLESS (even though I have paid by card previously in that store) Of course by shopping on line - ppl are going CASHLESS so we need to change our shopping for the rest of the year - ONLY use CASH at all shops and DON'T shop online (that will be the hardest for a lot of ppl - but PLEASE try until the end of the year as a protest.
 
This is not new. There have always been these cashless machines in self serve. It saves the company having to pay to have the machines cleared of cash each week and there is less issues with card only machines.The machines are owned and maintained by an outside company so it is quite expensive to have them maintained constantly. Customers have been known to put in all sorts of things in the machines that cause them to jam. Torn notes, or bent coins were always a nightmare for the machines. Then it was a long process to unjam them.
 

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