A recent video posted on social media shocked even the most loyal of Kmart shoppers, as it showed a section of the store filled with litter and rubbish.

The woman who posted the video said she was 'disgusted' by her visit to the beauty section of her local Kmart store.

In the video, items that had been opened and half-consumed were visible, as were shelves covered in shaving cream and unknown brown particles that could have been spilled beauty products. There was even an unfinished drink in a plastic cup with a straw left on a shelf, which would surely have appalled even the most hardened shoppers.

A video posted on social media showed a section of Kmart filled with litter and rubbish. Image source: TikTok/uwuwuwu6969420.

'What happened here, a war?' one user commented, which perfectly summarised the state of the beauty section's mess.

Another user commented, 'I feel bad for the workers that have to clean it.'

Other Kmart shoppers commented, 'Mine’s cleaner than clean. They clean it every night.' While another added, 'Which Kmart are you at? Because mine is clean.'

A Kmart employee jumped in the comments, saying that he had seen customers do it before and cleaned up after them so many times.

A spokesperson for Kmart Australia has responded to the video and said the team is working hard to ensure all stores remain up to standard.

'At Kmart, we want everyone to have an enjoyable shopping experience every time they visit us in-store. We have done a lot of work on merchandising our beauty area across all of our stores, including updating the packaging of many of our products to avoid mess,' the Kmart spokesperson said.

'It appears this instance is “an exception to our beauty area standards”, and we always welcome any customer feedback to ensure our stores look their best and our customers have a great shopping experience,' the spokesperson added.

​

Customer Rights in Australia Relating to Goods and Services

Knowing your consumer rights can be an absolute saving grace as we navigate through the messy sections of stores and supermarket aisles. So, let's go over the basics!

In Australia, when you purchase goods and services, they come with guarantees that they will work and do what you asked for. Consider it a 'handshake agreement' between you, the consumer, and the service or goods provider.

Under the Australian Consumer Law, if a product is not of acceptable quality, does not match its description, or is not fit for its purpose, you may have the right to a refund, repair, or replacement.

If there is a major problem with your purchased item, you can choose whether it should be replaced or refunded.

In a nutshell, if you're a shopper who’s ended up with a messy product or service that’s not up to standard, you have the Australian Consumer Law to help you.

Remember, folks, knowing your customer rights might make that shopping more glorious. After all, shopping should be a joy, not a joust!

So armed with this information, we hope you’ll feel more empowered next time you hit those retail lanes. Stay smart, shop savvy, and remember, you've got rights!

Make sure you report any issues with local stores and services to get the best shopping experience, no matter where you go. And if you’ve had a similar experience, share them with us in the comments section below!

 

[Noon]

Whenever you go shopping you find half empty drinks, opened lollies & even deli foods left on shelves, people are just too lazy to take back to the deli & expect freebies & leave the evidence wherever they are.

 

[Linwar]

Not the fault of Kmart it’s the pigs who visited the store , maybe they should ban ones like this.

The problem is that they don't know who did it

 

[Sandygwalk]

A recent video posted on social media shocked even the most loyal of Kmart shoppers, as it showed a section of the store filled with litter and rubbish.

The woman who posted the video said she was 'disgusted' by her visit to the beauty section of her local Kmart store.

In the video, items that had been opened and half-consumed were visible, as were shelves covered in shaving cream and unknown brown particles that could have been spilled beauty products. There was even an unfinished drink in a plastic cup with a straw left on a shelf, which would surely have appalled even the most hardened shoppers.

View attachment 27212

A video posted on social media showed a section of Kmart filled with litter and rubbish. Image source: TikTok/uwuwuwu6969420.

'What happened here, a war?' one user commented, which perfectly summarised the state of the beauty section's mess.

Another user commented, 'I feel bad for the workers that have to clean it.'

Other Kmart shoppers commented, 'Mine’s cleaner than clean. They clean it every night.' While another added, 'Which Kmart are you at? Because mine is clean.'

A Kmart employee jumped in the comments, saying that he had seen customers do it before and cleaned up after them so many times.

A spokesperson for Kmart Australia has responded to the video and said the team is working hard to ensure all stores remain up to standard.

'At Kmart, we want everyone to have an enjoyable shopping experience every time they visit us in-store. We have done a lot of work on merchandising our beauty area across all of our stores, including updating the packaging of many of our products to avoid mess,' the Kmart spokesperson said.

'It appears this instance is “an exception to our beauty area standards”, and we always welcome any customer feedback to ensure our stores look their best and our customers have a great shopping experience,' the spokesperson added.

​

Customer Rights in Australia Relating to Goods and Services

Knowing your consumer rights can be an absolute saving grace as we navigate through the messy sections of stores and supermarket aisles. So, let's go over the basics!

In Australia, when you purchase goods and services, they come with guarantees that they will work and do what you asked for. Consider it a 'handshake agreement' between you, the consumer, and the service or goods provider.

Under the Australian Consumer Law, if a product is not of acceptable quality, does not match its description, or is not fit for its purpose, you may have the right to a refund, repair, or replacement.

If there is a major problem with your purchased item, you can choose whether it should be replaced or refunded.

In a nutshell, if you're a shopper who’s ended up with a messy product or service that’s not up to standard, you have the Australian Consumer Law to help you.

Remember, folks, knowing your customer rights might make that shopping more glorious. After all, shopping should be a joy, not a joust!

So armed with this information, we hope you’ll feel more empowered next time you hit those retail lanes. Stay smart, shop savvy, and remember, you've got rights!

Make sure you report any issues with local stores and services to get the best shopping experience, no matter where you go. And if you’ve had a similar experience, share them with us in the comments section below!

It just shows what disgusting people we have living in Australia now. No respect for anyone or anything.

 

[Ezzy]

What time of the day was this video posted? As already asked, was it reported before this video was taken or at all?
We are aware staff numbers in stores have been cut to the bone, therefore as a member stated, staff don't have time to walk around looking for these issues.
I feel it is irresponsible if a person sees something & does not bring it to the attention of a staff member, even if this means walking to the front SERVICE DESK.
An unrelated incident perhaps was yesterday when we received 3 deliveries of the same junk mail. 6 pamphlets inserted inside one pamphlet. One del. at approx 8.40 am was removed from the letterbox & 1/2 an hour later 2 bundles of the same leaflets were rec'd. I worked for this company years ago & advised them of this fact adding that they may be new & had not read their delivery map correctly & l did not want to get them into any trouble. I was thanked & told they would be made aware of the mistake.
The hardest part was not knowing which of the many l'box delivery companies had this contract but this was worth the effort. Too often it appears, people say, 'it's not my problem" or "l can't be bothered" or "l don't want to get involved".

 

[Jest]

A recent video posted on social media shocked even the most loyal of Kmart shoppers, as it showed a section of the store filled with litter and rubbish.

The woman who posted the video said she was 'disgusted' by her visit to the beauty section of her local Kmart store.

In the video, items that had been opened and half-consumed were visible, as were shelves covered in shaving cream and unknown brown particles that could have been spilled beauty products. There was even an unfinished drink in a plastic cup with a straw left on a shelf, which would surely have appalled even the most hardened shoppers.

View attachment 27212

A video posted on social media showed a section of Kmart filled with litter and rubbish. Image source: TikTok/uwuwuwu6969420.

'What happened here, a war?' one user commented, which perfectly summarised the state of the beauty section's mess.

Another user commented, 'I feel bad for the workers that have to clean it.'

Other Kmart shoppers commented, 'Mine’s cleaner than clean. They clean it every night.' While another added, 'Which Kmart are you at? Because mine is clean.'

A Kmart employee jumped in the comments, saying that he had seen customers do it before and cleaned up after them so many times.

A spokesperson for Kmart Australia has responded to the video and said the team is working hard to ensure all stores remain up to standard.

'At Kmart, we want everyone to have an enjoyable shopping experience every time they visit us in-store. We have done a lot of work on merchandising our beauty area across all of our stores, including updating the packaging of many of our products to avoid mess,' the Kmart spokesperson said.

'It appears this instance is “an exception to our beauty area standards”, and we always welcome any customer feedback to ensure our stores look their best and our customers have a great shopping experience,' the spokesperson added.

​

Customer Rights in Australia Relating to Goods and Services

Knowing your consumer rights can be an absolute saving grace as we navigate through the messy sections of stores and supermarket aisles. So, let's go over the basics!

In Australia, when you purchase goods and services, they come with guarantees that they will work and do what you asked for. Consider it a 'handshake agreement' between you, the consumer, and the service or goods provider.

Under the Australian Consumer Law, if a product is not of acceptable quality, does not match its description, or is not fit for its purpose, you may have the right to a refund, repair, or replacement.

If there is a major problem with your purchased item, you can choose whether it should be replaced or refunded.

In a nutshell, if you're a shopper who’s ended up with a messy product or service that’s not up to standard, you have the Australian Consumer Law to help you.

Remember, folks, knowing your customer rights might make that shopping more glorious. After all, shopping should be a joy, not a joust!

So armed with this information, we hope you’ll feel more empowered next time you hit those retail lanes. Stay smart, shop savvy, and remember, you've got rights!

Make sure you report any issues with local stores and services to get the best shopping experience, no matter where you go. And if you’ve had a similar experience, share them with us in the comments section below!

there are some bogans about. blame them.

 

[Jest]

What time of the day was this video posted? As already asked, was it reported before this video was taken or at all?
We are aware staff numbers in stores have been cut to the bone, therefore as a member stated, staff don't have time to walk around looking for these issues.
I feel it is irresponsible if a person sees something & does not bring it to the attention of a staff member, even if this means walking to the front SERVICE DESK.
An unrelated incident perhaps was yesterday when we received 3 deliveries of the same junk mail. 6 pamphlets inserted inside one pamphlet. One del. at approx 8.40 am was removed from the letterbox & 1/2 an hour later 2 bundles of the same leaflets were rec'd. I worked for this company years ago & advised them of this fact adding that they may be new & had not read their delivery map correctly & l did not want to get them into any trouble. I was thanked & told they would be made aware of the mistake.
The hardest part was not knowing which of the many l'box delivery companies had this contract but this was worth the effort. Too often it appears, people say, 'it's not my problem" or "l can't be bothered" or "l don't want to get involved".

just maybe people walked past and thought yuck. but didn't report it.

 

[Mark1]

It's the customers that do this! Also K Mart should put in some rubbish bins, there aren't any in my local store.

Maybe people should take their rubbish with them.

 

[MaggieAmalia]

A recent video posted on social media shocked even the most loyal of Kmart shoppers, as it showed a section of the store filled with litter and rubbish.

The woman who posted the video said she was 'disgusted' by her visit to the beauty section of her local Kmart store.

In the video, items that had been opened and half-consumed were visible, as were shelves covered in shaving cream and unknown brown particles that could have been spilled beauty products. There was even an unfinished drink in a plastic cup with a straw left on a shelf, which would surely have appalled even the most hardened shoppers.

View attachment 27212

A video posted on social media showed a section of Kmart filled with litter and rubbish. Image source: TikTok/uwuwuwu6969420.

'What happened here, a war?' one user commented, which perfectly summarised the state of the beauty section's mess.

Another user commented, 'I feel bad for the workers that have to clean it.'

Other Kmart shoppers commented, 'Mine’s cleaner than clean. They clean it every night.' While another added, 'Which Kmart are you at? Because mine is clean.'

A Kmart employee jumped in the comments, saying that he had seen customers do it before and cleaned up after them so many times.

A spokesperson for Kmart Australia has responded to the video and said the team is working hard to ensure all stores remain up to standard.

'At Kmart, we want everyone to have an enjoyable shopping experience every time they visit us in-store. We have done a lot of work on merchandising our beauty area across all of our stores, including updating the packaging of many of our products to avoid mess,' the Kmart spokesperson said.

'It appears this instance is “an exception to our beauty area standards”, and we always welcome any customer feedback to ensure our stores look their best and our customers have a great shopping experience,' the spokesperson added.

​

Customer Rights in Australia Relating to Goods and Services

Knowing your consumer rights can be an absolute saving grace as we navigate through the messy sections of stores and supermarket aisles. So, let's go over the basics!

In Australia, when you purchase goods and services, they come with guarantees that they will work and do what you asked for. Consider it a 'handshake agreement' between you, the consumer, and the service or goods provider.

Under the Australian Consumer Law, if a product is not of acceptable quality, does not match its description, or is not fit for its purpose, you may have the right to a refund, repair, or replacement.

If there is a major problem with your purchased item, you can choose whether it should be replaced or refunded.

In a nutshell, if you're a shopper who’s ended up with a messy product or service that’s not up to standard, you have the Australian Consumer Law to help you.

Remember, folks, knowing your customer rights might make that shopping more glorious. After all, shopping should be a joy, not a joust!

So armed with this information, we hope you’ll feel more empowered next time you hit those retail lanes. Stay smart, shop savvy, and remember, you've got rights!

Make sure you report any issues with local stores and services to get the best shopping experience, no matter where you go. And if you’ve had a similar experience, share them with us in the comments section below!

Years ago there was a booklet titled "Your Rights" which is no longer around. It was a extremely useful and informative publication which i have never seen on sale since the days of Bob Hawke .. it shed the light on so many any aspects of our daily lives and was a huge asset.