It's no big secret that we here at the SDC are big fans of bargain-hunting. We love nothing more than finding a hidden gem that we can scoop up on the cheap.

That's why we can relate to the excitement that one Woolworths shopper experienced upon spotting a '1/2 price' sign on chocolate at his local store. With Valentine’s Day right around the corner, the deal seemed perfect… Until it wasn’t.

Finding a deal on something like chocolate, which can often be unaffordable, is a real treat.

Unfortunately for this shopper, however, his joy was quickly dashed after he was told by store staff that he could not buy the half-priced items because they were not yet on sale.

The customer was outraged after his attempt to purchase a pack of chocolates that was incorrectly advertised to be 50 per cent off was not honoured at his local Woolworths store. Credit: Twitter.

Yes, you read that right, members! Apparently, at 6.20 pm on Tuesday, staff at the store set up a stand at the end of the aisle to display the discounted chocolate gift packs. Any shopper walking past would assume they were on sale.

Woolies usually run from 12.01 am on Wednesday to 11.59 pm on Tuesday each week.

The Melbourne shopper took to Twitter to share his frustration at the store’s unusual practice, writing: 'It’s 6.20, Woolworths. You won’t honour this blatant advertising because the offer is not on “until tomorrow”.'

'Yeah, it looks pretty. But how many customers do you capture who don’t look when it is scanned?'

Despite his outrage, the customer refrained from disclosing the exact location of the store, ensuring that the staff members of the store do not get in trouble.

While the store decided to make the unusual decision to put the discounted items up early, the shopper's frustration is valid, given that the display could feel misleading.

It should be noted that most stores typically display their marked-down products the night before the sale begins. This process of changing the sales tickets over takes time so employees may begin the process before the store closes.

Key Takeaways

• A Woolworths shopper noticed a 1/2 price display at his local store at 6.20pm Tuesday night but was told the discounts didn’t start until 12.01am Wednesday.
• The customer argued it was a misleading practice by Woolworths and that some customers might not realise the items were not already being discounted.
• The customer said he didn’t want to get the lowest-paid workers in trouble and that it was not their fault.

This story just goes to show how important it is to read the fine print, double-check the price of items you scan and not just take things at face value, even if it looks good. If you ever notice that a sale isn't on, even though items have been marked down, our advice is to double-check with the staff before you make any purchases.

What are your thoughts on this? Should Woolworths staff ‘honour’ their advertised discounts in cases such as this? How would you feel in this situation? Let us know in the comments below.

 

[Lisa]

FYI when when exactly would this "outraged"customer like to see staff set up displays? 11.59 pm...how about we get him to work in retail as he has no idea about time frames or budgets?? Hmmm outraged. ....seriously get a life!

 

[Peter201]

Why not set the display up with the current pricing and change the ticketing in the morning, seems pretty simple!

 

[Cheezil]

Agree with him but I'd be disappointed probably more than outraged!
What happened to Woolies paying nightfill staff?
Understand staff setting up early, but there should be bigger/clearer signage saying exactly when sale starts !

 

[Skeeta22]

Nope! These items are on display with the half price sign, that price should be honoured by the supermarket as soon as the display appears, it's a no brainer for me and I'd be asking for the manager of the store and definitely would have named the store if I was ranting on Facebook

 

[June E]

Wasn’t there once a law of some sort where you had to get goods at the advertised price ?
I’d have been pretty let down too in that customers place.

 

[Ian Crane-Luff]

FYI when when exactly would this "outraged"customer like to see staff set up displays? 11.59 pm...how about we get him to work in retail as he has no idea about time frames or budgets?? Hmmm outraged. ....seriously get a life!

It used to be that this was done after closing, to save money stores now do this work during normal working hours, unless stated otherwise as soon as displayed the goods were for sale, go check retail law.

 

[Suzanne rose]

It should be honoured unless the price says when the sale is starting.

Coles do this as well. I went into Coles at 5pm one Tuesday and grabbed a 50 % off item and was told the sale starts tomorrow, I told them then you shouldn't have the price up there .
They then gave me the sale price.

Easy fix. Stack the shelf but place the price sign on day of sale

 

[Lisa]

Nope! These items are on display with the half price sign, that price should be honoured by the supermarket as soon as the display appears, it's a no brainer for me and I'd be asking for the manager of the store and definitely would have named the store if I was ranting on Facebook

Wasn’t there once a law of some sort where you had to get goods at the advertised price ?
I’d have been pretty let down too in that customers place.

Ummm there is no price at all just signage..

 

[cheviegirl34]

It's no big secret that we here at the SDC are big fans of bargain-hunting. We love nothing more than finding a hidden gem that we can scoop up on the cheap.

That's why we can relate to the excitement that one Woolworths shopper experienced upon spotting a '1/2 price' sign on chocolate at his local store. With Valentine’s Day right around the corner, the deal seemed perfect… Until it wasn’t.

Finding a deal on something like chocolate, which can often be unaffordable, is a real treat.

Unfortunately for this shopper, however, his joy was quickly dashed after he was told by store staff that he could not buy the half-priced items because they were not yet on sale.

The customer was outraged after his attempt to purchase a pack of chocolates that was incorrectly advertised to be 50 per cent off was not honoured at his local Woolworths store. Credit: Twitter.

Yes, you read that right, members! Apparently, at 6.20 pm on Tuesday, staff at the store set up a stand at the end of the aisle to display the discounted chocolate gift packs. Any shopper walking past would assume they were on sale.

Woolies usually run from 12.01 am on Wednesday to 11.59 pm on Tuesday each week.

The Melbourne shopper took to Twitter to share his frustration at the store’s unusual practice, writing: 'It’s 6.20, Woolworths. You won’t honour this blatant advertising because the offer is not on “until tomorrow”.'

'Yeah, it looks pretty. But how many customers do you capture who don’t look when it is scanned?'

Despite his outrage, the customer refrained from disclosing the exact location of the store, ensuring that the staff members of the store do not get in trouble.

While the store decided to make the unusual decision to put the discounted items up early, the shopper's frustration is valid, given that the display could feel misleading.

It should be noted that most stores typically display their marked-down products the night before the sale begins. This process of changing the sales tickets over takes time so employees may begin the process before the store closes.

Key Takeaways

• A Woolworths shopper noticed a 1/2 price display at his local store at 6.20pm Tuesday night but was told the discounts didn’t start until 12.01am Wednesday.
• The customer argued it was a misleading practice by Woolworths and that some customers might not realise the items were not already being discounted.
• The customer said he didn’t want to get the lowest-paid workers in trouble and that it was not their fault.

This story just goes to show how important it is to read the fine print, double-check the price of items you scan and not just take things at face value, even if it looks good. If you ever notice that a sale isn't on, even though items have been marked down, our advice is to double-check with the staff before you make any purchases.

What are your thoughts on this? Should Woolworths staff ‘honour’ their advertised discounts in cases such as this? How would you feel in this situation? Let us know in the comments below.

If the price actually said half price, she should have been able to buy it there & then!!! We all know the specials go on sale Wednesday.. But if the sign was in place on Tuesday she should have been able to buy them.

 

[Petra]

THE PRICE YOU SEE, IS THE PRICE YOU PAY. We, as customers, don't work in retail or at Supermarkets. My gosh, every store is different, we don't even know when our Supermarkets have all these wonderful special meat prices we so often see! because every Supermarket has different times. Supermarkets always advertise positions for NIGHT FILL JOBS! So I always assumed, thats the time when they clean, re-stock shelves and and .... bugga that, THE PRICE YOU SEE, IS THE PRICE YOU PAY .... FULL STOP!

 

[Suzanne rose]

Ummm there is no price at all just signage..

The sign still says 50 % off. They should place the sign the day of sale. It's ok to stack the shelf just leave the sign off

 

[Jennie]

It's no big secret that we here at the SDC are big fans of bargain-hunting. We love nothing more than finding a hidden gem that we can scoop up on the cheap.

That's why we can relate to the excitement that one Woolworths shopper experienced upon spotting a '1/2 price' sign on chocolate at his local store. With Valentine’s Day right around the corner, the deal seemed perfect… Until it wasn’t.

Finding a deal on something like chocolate, which can often be unaffordable, is a real treat.

Unfortunately for this shopper, however, his joy was quickly dashed after he was told by store staff that he could not buy the half-priced items because they were not yet on sale.

The customer was outraged after his attempt to purchase a pack of chocolates that was incorrectly advertised to be 50 per cent off was not honoured at his local Woolworths store. Credit: Twitter.

Yes, you read that right, members! Apparently, at 6.20 pm on Tuesday, staff at the store set up a stand at the end of the aisle to display the discounted chocolate gift packs. Any shopper walking past would assume they were on sale.

Woolies usually run from 12.01 am on Wednesday to 11.59 pm on Tuesday each week.

The Melbourne shopper took to Twitter to share his frustration at the store’s unusual practice, writing: 'It’s 6.20, Woolworths. You won’t honour this blatant advertising because the offer is not on “until tomorrow”.'

'Yeah, it looks pretty. But how many customers do you capture who don’t look when it is scanned?'

Despite his outrage, the customer refrained from disclosing the exact location of the store, ensuring that the staff members of the store do not get in trouble.

While the store decided to make the unusual decision to put the discounted items up early, the shopper's frustration is valid, given that the display could feel misleading.

It should be noted that most stores typically display their marked-down products the night before the sale begins. This process of changing the sales tickets over takes time so employees may begin the process before the store closes.

Key Takeaways

• A Woolworths shopper noticed a 1/2 price display at his local store at 6.20pm Tuesday night but was told the discounts didn’t start until 12.01am Wednesday.
• The customer argued it was a misleading practice by Woolworths and that some customers might not realise the items were not already being discounted.
• The customer said he didn’t want to get the lowest-paid workers in trouble and that it was not their fault.

This story just goes to show how important it is to read the fine print, double-check the price of items you scan and not just take things at face value, even if it looks good. If you ever notice that a sale isn't on, even though items have been marked down, our advice is to double-check with the staff before you make any purchases.

What are your thoughts on this? Should Woolworths staff ‘honour’ their advertised discounts in cases such as this? How would you feel in this situation? Let us know in the comments below. goods are displayed with a price, they must be sold at

 

[Jennie]

Googs must be sold at the price marked on the shelf you can insist on it.

 

[Jennie]

Googs must be sold at the price marked on the shelf you can insist on it.

Goods not googs

 

[Sherza]

Nope! These items are on display with the half price sign, that price should be honoured by the supermarket as soon as the display appears, it's a no brainer for me and I'd be asking for the manager of the store and definitely would have named the store if I was ranting on Facebook

I thought it was law that they must honour it. It would be interesting to hear from a lawyer that deals with this sort of thing

 

[Rosie M]

Why can't people think outside the square? Mark it down for the next day if time is an issue and then COVER IT WITH A DROP SHEET until the morning! Why do people make things so difficult???????

 

[steve.bryce]

i did work retail, now retired.
and i was a manager.
retail law is simple ......
sell at advertised price or face a fine
woolworths is in the wrong here !!!

 

[MaggieAmalia]

It's no big secret that we here at the SDC are big fans of bargain-hunting. We love nothing more than finding a hidden gem that we can scoop up on the cheap.

That's why we can relate to the excitement that one Woolworths shopper experienced upon spotting a '1/2 price' sign on chocolate at his local store. With Valentine’s Day right around the corner, the deal seemed perfect… Until it wasn’t.

Finding a deal on something like chocolate, which can often be unaffordable, is a real treat.

Unfortunately for this shopper, however, his joy was quickly dashed after he was told by store staff that he could not buy the half-priced items because they were not yet on sale.

The customer was outraged after his attempt to purchase a pack of chocolates that was incorrectly advertised to be 50 per cent off was not honoured at his local Woolworths store. Credit: Twitter.

Yes, you read that right, members! Apparently, at 6.20 pm on Tuesday, staff at the store set up a stand at the end of the aisle to display the discounted chocolate gift packs. Any shopper walking past would assume they were on sale.

Woolies usually run from 12.01 am on Wednesday to 11.59 pm on Tuesday each week.

The Melbourne shopper took to Twitter to share his frustration at the store’s unusual practice, writing: 'It’s 6.20, Woolworths. You won’t honour this blatant advertising because the offer is not on “until tomorrow”.'

'Yeah, it looks pretty. But how many customers do you capture who don’t look when it is scanned?'

Despite his outrage, the customer refrained from disclosing the exact location of the store, ensuring that the staff members of the store do not get in trouble.

While the store decided to make the unusual decision to put the discounted items up early, the shopper's frustration is valid, given that the display could feel misleading.

It should be noted that most stores typically display their marked-down products the night before the sale begins. This process of changing the sales tickets over takes time so employees may begin the process before the store closes.

Key Takeaways

• A Woolworths shopper noticed a 1/2 price display at his local store at 6.20pm Tuesday night but was told the discounts didn’t start until 12.01am Wednesday.
• The customer argued it was a misleading practice by Woolworths and that some customers might not realise the items were not already being discounted.
• The customer said he didn’t want to get the lowest-paid workers in trouble and that it was not their fault.

This story just goes to show how important it is to read the fine print, double-check the price of items you scan and not just take things at face value, even if it looks good. If you ever notice that a sale isn't on, even though items have been marked down, our advice is to double-check with the staff before you make any purchases.

What are your thoughts on this? Should Woolworths staff ‘honour’ their advertised discounts in cases such as this? How would you feel in this situation? Let us know in the comments below.

 

[Macarj]

It has to be honoured