What did this Coles shopper do that had everyone debating?

Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


compressed-image2.jpeg
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways
  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
 
Sponsored
Would you leave your old dog outside. If so your cruel. 🙀and a heartless bitch the owner could be really old also👎Thumbs down to you cold cow.
DID you actually read and understand what I wrote? name calling and accusations are so not warranted on this site If you did not see my point of view fine just scroll on by or at least ask for clarification before you accuse me of something that I am not
 
  • Like
Reactions: Ezzy and Littleboy8
Please explain !
Of course. The behaviour of some people is abhorrent. Ever had your ankles smashed into by a trolley wielding idiot? How about those who look you in the eye, travel straight at you and the only escape is to jump the railing to the floor below or do a massive sidestep. No consideration for the fellow shopper.

On the other hand, ever seen a shopping trolley suddenly jump sideways to evade an clown completely oblivious to their surroundings while glued to their all important false god - the mobile phone? I haven't.
 
Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


View attachment 30354
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways

  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
 
Definitely no dogs in shops , only for assisting people in need.
Some dogs do lick the floors and then lick people , for me that is not on .
You need to use sanitiser or washing your hands after handling animals.
One rule for everybody , as a lot of people will say that their dog(s) are the most perfect dogs.
Even small children in trolleys , they need to be watched carefully , how often have I picked up a trolley which was very sticky from the sweetness of childrens lollies. I always wipe where I put my hands and leave the wipe on the handles until I return the trolley. Sometimes there are no wipes available , you can ask the staff and you get a look , do you really need that ?.
 
Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


View attachment 30354
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways

  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
 
Definitely no dogs in shops , only for assisting people in need.
Some dogs do lick the floors and then lick people , for me that is not on .
You need to use sanitiser or washing your hands after handling animals.
One rule for everybody , as a lot of people will say that their dog(s) are the most perfect dogs.
Even small children in trolleys , they need to be watched carefully , how often have I picked up a trolley which was very sticky from the sweetness of childrens lollies. I always wipe where I put my hands and leave the wipe on the handles until I return the trolley. Sometimes there are no wipes available , you can ask the staff and you get a look , do you really need that ?.
Same with public transport. Ever sat in something wet or you stick to the seat? Perils of the unknown.

Nasty experience.
 
  • Like
Reactions: Ezzy and Littleboy8
I have even seen a lady with a cat in a pram in Coles. I overheard her telling a lady that it was a companion animal.
Probably is - aren't most cats? but do you need to bring your cat to the supermarket? Most cats aren’t keen on the noises & hustle bustle.
 
  • Like
Reactions: Ezzy
Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


View attachment 30354
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways

  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
If my spotless well-behaved and trained companion dog is not welcome in-store, then neither am I, which I have previously demonstrated numerous times even in my bank. I do agree there are certain provisions and exceptions to be made under the Health requirements, but these certainly should only apply under those circumstances.
Too many times there are droves of misbehaving kids in the store, pushing, swearing, running about, screaming, riding in trolleys, pissing, and vomiting on the floor together with sundry other unseemly behaviors ... I gave up these upsetting poorly controlled or policed in-store shopping experiences for online shopping many years ago, and am so very happy now to whole-heartedly endorse the online experience, with deliveries efficiently conducted by friendly, reliable delivery-persons always welcome at my home.
 
Dogs are cleaner than some Humans.At least Dogs don’t buy items from the Deli Section,and leave it in another area of Coles,on a shelf,all that is,is waste,and has to be thrown out.
 
  • Like
Reactions: Littleboy8
I have even seen a lady with a cat in a pram in Coles. I overheard her telling a lady that it was a companion animal.
Probably is - aren't most cats? but do you need to bring your cat to the supermarket? Most cats aren’t keen on the noises & hustle bustle.
I have taken my cat into an IGA in Bundaberg after she was desexed. I was told by the female shop assistant that Dora wasn't allowed in the shop. I told her that was my "seeing eye cat" to which she replied "Oh...OK" and went on her merry way. So funny!
 
  • Like
Reactions: Littleboy8
Dogs,what about the Humans,that purchase Deli items,decide they don’t want them,and leave them in another area of the Supermarket.Then those items have to be thrown out.What about,thieves,that open packets etc,empty and leave packet on the shelf.Not all dogs drool,most young humans do.
 
  • Like
Reactions: Littleboy8
If my spotless well-behaved and trained companion dog is not welcome in-store, then neither am I, which I have previously demonstrated numerous times even in my bank. I do agree there are certain provisions and exceptions to be made under the Health requirements, but these certainly should only apply under those circumstances.
Too many times there are droves of misbehaving kids in the store, pushing, swearing, running about, screaming, riding in trolleys, pissing, and vomiting on the floor together with sundry other unseemly behaviors ... I gave up these upsetting poorly controlled or policed in-store shopping experiences for online shopping many years ago, and am so very happy now to whole-heartedly endorse the online experience, with deliveries efficiently conducted by friendly, reliable delivery-persons always welcome at my home.
Me also online for me😁
 
We have to start realising the huge part that dogs have in our lives, and how they are loved by their owners. Furthermore, some of the two legged animals I see in stores would have more bacterial on them than dogs.
👍
 

Join the conversation

News, deals, games, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.

Seniors Discount Club

The SDC searches for the best deals, discounts, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.
  1. New members
  2. Jokes & fun
  3. Photography
  4. Nostalgia / Yesterday's Australia
  5. Food and Lifestyle
  6. Money Saving Hacks
  7. Offtopic / Everything else
  • We believe that retirement should be a time to relax and enjoy life, not worry about money. That's why we're here to help our members make the most of their retirement years. If you're over 60 and looking for ways to save money, connect with others, and have a laugh, we’d love to have you aboard.
  • Advertise with us

User Menu

Enjoyed Reading our Story?

  • Share this forum to your loved ones.
Change Weather Postcode×
Change Petrol Postcode×