Shoppers grind their gears after finding 'disgusting' details in one Kmart item
- Replies 11
When heading out to a local Kmart, shoppers expect to find bargains that make lives easier.
However, some surprises leave shoppers with more questions than answers.
A recent incident involving one of the retailer's products left one shopper with a bitter taste in her mouth and sparked a conversation about quality control measures in place at the popular retail chain.
Sydney customer Taz was looking forward to enjoying freshly ground coffee at home with Kmart's Coffee Grinder purchased from their Casula store.
However, the excitement quickly turned to shock when she discovered that the product had been used—and not for coffee beans.
According to Taz, the grinder had a 'pungent smell' and appeared to contain remnants of marijuana.
Taz also noted that the coffee grinder's wires were exposed and seemingly covered up with playdough.
This unsettling find raised eyebrows and serious concerns about how stores' returned products are being handled before reselling.
The couple received a 'no hassle' refund and an apology from Kmart staff, but the incident left them and the community questioning the retailer's quality control protocols.
After sharing her story online, Taz found out she was not alone in her concerns.
Other shoppers chimed in, claiming that Kmart staff 'do not check items before taking them back'.
'They don't even look, which is how this happens,' another shopper shared.
'I'm betting it was taped up and sold again.'
The discovery is indeed 'disgusting', as one commenter put it, and it does not align with the expectations customers have when they shop for new items.
When we purchase a product, especially one that comes into contact with what we consume, we trust that it's new, safe, and clean.
As of writing, Kmart has yet to respond to the incident, leaving us to wonder about the robustness of its quality control measures.
Kmart's Coffee Grinder ($18) stole the spotlight some time ago due to its compact size and versatility.
Coffee aside, some shoppers use the grinder for herbs and spices.
We understand the importance of getting value for money and the convenience of shopping at retailers like Kmart.
However, this incident is a stark reminder always to inspect purchases, especially when they're used for food or drinks.
We encourage readers to be vigilant and report any similar experiences to store management for immediate returns and refunds.
Have you ever encountered a similar situation with any of your purchases? How can retailers get better when it comes to reselling returned items? Share your stories and thoughts with us in the comments section below.
However, some surprises leave shoppers with more questions than answers.
A recent incident involving one of the retailer's products left one shopper with a bitter taste in her mouth and sparked a conversation about quality control measures in place at the popular retail chain.
Sydney customer Taz was looking forward to enjoying freshly ground coffee at home with Kmart's Coffee Grinder purchased from their Casula store.
However, the excitement quickly turned to shock when she discovered that the product had been used—and not for coffee beans.
According to Taz, the grinder had a 'pungent smell' and appeared to contain remnants of marijuana.
Taz received a clearly-used coffee grinder from Kmart. Image Credits: Taz
Taz also noted that the coffee grinder's wires were exposed and seemingly covered up with playdough.
This unsettling find raised eyebrows and serious concerns about how stores' returned products are being handled before reselling.
The couple received a 'no hassle' refund and an apology from Kmart staff, but the incident left them and the community questioning the retailer's quality control protocols.
After sharing her story online, Taz found out she was not alone in her concerns.
Other shoppers chimed in, claiming that Kmart staff 'do not check items before taking them back'.
'They don't even look, which is how this happens,' another shopper shared.
'I'm betting it was taped up and sold again.'
The discovery is indeed 'disgusting', as one commenter put it, and it does not align with the expectations customers have when they shop for new items.
When we purchase a product, especially one that comes into contact with what we consume, we trust that it's new, safe, and clean.
As of writing, Kmart has yet to respond to the incident, leaving us to wonder about the robustness of its quality control measures.
Kmart's Coffee Grinder ($18) stole the spotlight some time ago due to its compact size and versatility.
Coffee aside, some shoppers use the grinder for herbs and spices.
We understand the importance of getting value for money and the convenience of shopping at retailers like Kmart.
However, this incident is a stark reminder always to inspect purchases, especially when they're used for food or drinks.
We encourage readers to be vigilant and report any similar experiences to store management for immediate returns and refunds.
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