Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?


Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.


“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!

1eeca9c53150fa7f7faf85589ef1bda47505af31-4x3-x0y0w1280h960.jpeg
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.


Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.

69700025ee8c828386b51605ed2f9d35952e04b0-4x3-x0y0w1280h960.jpeg
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.


“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
 
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Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
People are just lazy, look at what people do for dinner, buy a pre cooked roast, r e a l l y, how lazy are people becoming now days and you expect these people to put a shopping trolley back after they have used it.... it is just a joke.
 
Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
My first job was working for Safeway back in the 70s, and part of my job was collecting trolly’s, so no customer was without a trolley. There wasn’t one person designated to collect trolley’s. If you had a quiet moment, you went outside to the car park and collected trolley’s.
 
I definitely blame lazy shoppers. It's not just a Coles problem. I regularly shop at a large shopping centre that has Coles, Woolies and Aldi. It is very common to find shopping trolleys abandoned at the local bus stop by shoppers who take them from the centre. As a disabled person in a wheelchair it can be very awkward. At times the bus driver has to move the abandoned trolleys so he can lower the ramp for me to get onto the bus.
 
What's wrong with the Aldi system of a coin to unlock the trolleys and when you take it back you get your coin back?
IF YOU are too lazy to return it there would be plenty of people willing to take it back to get your coin. Problem solved!
 
Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
Definitely lazy and inconsiderate shoppers. How often have you gone to park only to find some lazy shopper has left a trolley in the parking bay? They're gone. They don't care.

Not to mention those who take the trolleys home and leave them on the side of the road or in a ditch.

They're probably the same people who drop their McDonald's wrappers out the car window. Incredibly inconsiderate and selfish. Fine them!!
 
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Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
there was once a thing called trolley tracker that payed a few dollars to people that reported lost trolleys i have reported over the years about 500 lost and miss used ones and got nothing so now i say nothing ,,,,,$5 deposit at a checkout for hire when returned so then is the $5 ,,,,,,needs to be done by a trolly number and a stick on number to the borrower like a clip on clothing pin
 
I am disgusted with people who are abandoning trolleys throughout the streets, These people are just stealing and littering. They appear not to return the trolleys when next going to the shops but again take another trolley and abandon them anywhere on the streets. I believe if a price to use these trollies were made young people would return the trollies. In the past children would collect cool drink bottles and return and collect a small fee from the shops. Here in WA, the Aldi stores do have a coin system to use the trolleys. I have complained to Coles about this problem but never get a reply . This is costing us the purchasers the cost of lost damaged and in some cases recovered trolleys.
 
SLACK, LAZY
Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
SLACK LAZY AND ARROGANT shoppers. you see the same thing everywhere, trolleys left abandoned hundreds (and more) metres from the shop[ they were taken from. I am sure I read an article a while back where some store had introduced trolleys with a sensor that would put the brake on if taken past a certain point from the store an dit couldn't be moved, but then, you got (I won;t mention the word) picking the trolley up and putting it in their ute or trailer to take it home and disassemble the sensor etc, just like the person that was mentioned about welding a trolley to the topof his car. I bet they were real mongrels when they were kids.
 
It is not a Coles or Woolies problem as they don't liberally scatter trolleys all over the landscape. It's a shopper problem, they can't be trusted to do the right thing. Coles and Woolies do their best to mitigate the problem but are forever playing catchup. Once again the few will spoil it for the many as the free use of trolleys will disappear and we will all be charged. It won't solve the problem but it might just minimise it for a while.:(
 
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Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
Boy I must be a hard bitch, I would have locked up the trolleys for a week and said that the trolley retrievers were away sick and since most customers are too lazy to return the trolleys that are supplied for their convenience they will remain locked until retrievers have returned.
 
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$5
there was once a thing called trolley tracker that payed a few dollars to people that reported lost trolleys i have reported over the years about 500 lost and miss used ones and got nothing so now i say nothing ,,,,,$5 deposit at a checkout for hire when returned so then is the $5 ,,,,,,needs to be done by a trolly number and a stick on number to the borrower like a clip on clothing pin
$5, $10, yes but you will STILL get certain type people wouldn't give "a monkey's..." about the money and would still shove them off the wharfe into the ocean etc etc, ther's no cure or reasoning with arrogance.
 
Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
Yep…unfortunately there are way too many lazy slobs out there!!
 
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I have an issue getting a trolley back to the trolley bay as in most shopping centres the bays are some distance from the disabled bay which can make it difficult for me to walk back to my car if I take the trolley to the bay though if I can get a disabled parking spot that is close to a bay I return the trolley (as I have usually retrieved it from that bay or because someone has left it close by where I am parked).
 
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SLACK, LAZY

SLACK LAZY AND ARROGANT shoppers. you see the same thing everywhere, trolleys left abandoned hundreds (and more) metres from the shop[ they were taken from. I am sure I read an article a while back where some store had introduced trolleys with a sensor that would put the brake on if taken past a certain point from the store an dit couldn't be moved, but then, you got (I won;t mention the word) picking the trolley up and putting it in their ute or trailer to take it home and disassemble the sensor etc, just like the person that was mentioned about welding a trolley to the topof his car. I bet they were real mongrels when they were kids.
In Katherine NT, Woolies had the trollies with wheels that locked if you tried to leave the underground car park. Quite a surprise if you didn't know and tried to get to the street-level parking, but not a mistake you'd make twice!
 
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Shopper trends after sharing frustration over Coles’ trolley return system, prompting a major debate among users – which side are you on?

Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.



“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!


View attachment 3404
One of the photos showed trolleys in between parking spots. Image Credit: 7News

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.



Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.


View attachment 3405
Image Credit: 7News

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.



“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!
No one should blame Coles or woolies or any retailer good enough to supply trolleys!! It's just the lazy bastards that don't return their trolleys that are at fault!!! Charge Five dollars per use of trolley, refundable on return to shop or trolley bay!!
 
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What's wrong with the Aldi system of a coin to unlock the trolleys and when you take it back you get your coin back?
IF YOU are too lazy to return it there would be plenty of people willing to take it back to get your coin. Problem solved!
My beef is....I shop at Aldi put my coin in the trolley, do my shopping pack it in my car and TRY and return the trolley to the Aldi bay filled with Coles and woolies trolleys!!!!!
 
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I always used to return the trolleys but not anymore. I was returning a trolley to the trolley bay one day and was abused by one of the guys that collect the trolleys, his language was atrocious as well. He said what do you think you are f----- doing that's my job and if you do that I am out of a f------ job. I reported it to the Coles manager and to be truthful he wasn't all that interested. Now if I shop at Coles I just leave them in an empty car space. I usually now shop at Aldi where you pay for the trolley and get the money returned when you return the trolley.
 
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well, my thoughts are that if you take a trolley from the store then (in my opinion) the right thing to do is return it to the trolley bay not leave it 3 or 4 streets away, BUT if I got abused as this member did then I would leave it somewhere in the furthest corner of the carpak (still on the property) but in a safe position and I would contact the store's head office and explain the situation and request a "follow0up"
 
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I always used to return the trolleys but not anymore. I was returning a trolley to the trolley bay one day and was abused by one of the guys that collect the trolleys, his language was atrocious as well. He said what do you think you are f----- doing that's my job and if you do that I am out of a f------ job. I reported it to the Coles manager and to be truthful he wasn't all that interested. Now if I shop at Coles I just leave them in an empty car space. I usually now shop at Aldi where you pay for the trolley and get the money returned when you return the trolley.
Let’s hope next time you need a car dpi someone has left their trolley in the last free spot!
 
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