Have you ever been annoyed by the scattered trolleys left by customers in Coles’ carparks? Well, you’re definitely not alone. One Coles customer decided it was time for a change, taking to Facebook to bring light to the issue and sparking a heated debate among fellow shoppers.

The woman shared her frustration over several disorderly trolleys left in random spots at a Coles carpark in Sydney, including a series of photos alongside her now-viral rant.

“This is just a normal morning at Top Ryde City Shopping Centre,” the woman wrote. “Your trolleys everywhere except where they belong.”

One of the photos shared by the shopper showed a number of trolleys on either side of the entrance to the shopping centre while another showed four carts lined up in between parking spots. Yikes!

One of the photos showed trolleys in between parking spots. Image Credit: 7News​

The images caused a stir among users, prompting one critic to call on Coles to make all their trolleys coin-operated so that shoppers would be forced to return them to their designated areas.

However, not everyone was on board with the criticism directed towards Coles, arguing that ‘lazy shoppers’ should take the blame for refusing to return the trolleys back to their designated areas after using them.

“If only people knew what trolley bays are for,” commented one person sarcastically.

Another pointed out: “People are just REALLY lazy… And the coin system should be in place for all trolleys.”

The woman who shared the photos of the trolleys went on to claim that all the trolley bays were “full”.

“It’s like that every day,” she added.

Image Credit: 7News​

The supermarket giant took notice of the commotion and released a statement in hopes to address it. Their spokesperson said that the supermarket dedicates a lot of its resources to managing its trolley service.

“Coles provides trolleys to its customers for their convenience and spends a significant amount on maintaining them each year, some of which is the cost of collecting trolleys that have been removed from our premises,” the spokesperson explained.

“Abandoned trolleys are a nuisance to local communities and we are actively working to make this better across the nation, including regular collections of abandoned trolleys with vehicles on the road daily and installing wheel lock systems where suitable.”

“We also work collaboratively with councils all over Australia in the management of abandoned trolleys.

“To assist in helping us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report scattered trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and we’ll collect them as soon as possible.”

Do you think Coles deserved the backlash or do you agree that the blame should be on ‘lazy shoppers’? Share your thoughts with us in the comments!

 

[Thecla]

Boy I must be a hard bitch, I would have locked up the trolleys for a week and said that the trolley retrievers were away sick and since most customers are too lazy to return the trolleys that are supplied for their convenience they will remain locked until retrievers have returned.

hAHAHAHAHA Someone who thinks like me!!!!!!!