Shocking ALDI cheese discovery ‘disgusts’ shopper: ‘Not okay!’
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When it comes to grocery shopping, we all want to get our money's worth.
But what happens when the product you buy weighs less than what's advertised on the packaging?
This is the alarming discovery one ALDI shopper made recently, sparking an urgent warning to all customers.
The incident unfolded when a mum purchased a 500g block of Westacre Dairy Vintage Cheese from ALDI, only to find out that it weighed significantly less than it should.
The shopper took to social media to share her experience, posting an image of the cheese block on her home scales, which showed it weighed only 410g—a whopping 90g less than its advertised weight.
'Has anyone else experienced this with ALDI cheese?' the shopper wrote in her post.
'It’s meant to be 500g (e) but it’s only 410g. Almost a fifth is “missing”, which seems excessive to me.'
It is understood that the 'e' symbol on the product’s packaging—found next to the weight—indicated that the weight is an 'estimate'.
However, this symbol allows for only a small amount of shortfall in an item’s weight, and any significant deviation could lead to severe consequences under government regulations.
To prove her point, the mum also shared an image of another 500g item weighed on the same kitchen scales, showing no discrepancy, thereby ruling out the possibility of faulty scales.
The customer further noted that the block of cheese was 'notably smaller'.
'I know “e” meant the weight was just an estimate, I’m just surprised it’s close to 20 per cent under the estimated weight when it’s not meant to be more than a few percentage under,' she added.
‘My scales might not be as accurate as a digital one, but it’s definitely smaller than it should be. It looks notably smaller. It’s my fault for letting my five-year-old choose the cheese and me not double-checking his choice!’
The revelation sparked outrage among some ALDI fans with one saying: 'Maybe we should “estimate” the amount we pay them for our groceries. Disgusting!'
Another wrote: 'That's terrible when you’re thinking you’re paying for 500g and get 20 per cent less.'
Other commenters said changes from one block of cheese to another, raising suspicion.
‘The cheese I bought this week had loose packaging, which is unusual,’ one responded. ‘Now I’m wondering if it was actually smaller—I’ll weigh it next time too.’
ALDI has encouraged customers to share feedback directly via its help centre, so that any issues can be investigated.
Customers are also welcome to return any product they are not satisfied with for a full refund or replacement.
Have you ever experienced a similar issue with a product's weight? Share your experiences in the comments below.
But what happens when the product you buy weighs less than what's advertised on the packaging?
This is the alarming discovery one ALDI shopper made recently, sparking an urgent warning to all customers.
The incident unfolded when a mum purchased a 500g block of Westacre Dairy Vintage Cheese from ALDI, only to find out that it weighed significantly less than it should.
The shopper took to social media to share her experience, posting an image of the cheese block on her home scales, which showed it weighed only 410g—a whopping 90g less than its advertised weight.
'Has anyone else experienced this with ALDI cheese?' the shopper wrote in her post.
'It’s meant to be 500g (e) but it’s only 410g. Almost a fifth is “missing”, which seems excessive to me.'
An ALDI shopper was ‘disgusted’ when she verified her 500g cheese purchase only weighed 410g. Image: Facebook/ALDI Mums group
It is understood that the 'e' symbol on the product’s packaging—found next to the weight—indicated that the weight is an 'estimate'.
However, this symbol allows for only a small amount of shortfall in an item’s weight, and any significant deviation could lead to severe consequences under government regulations.
To prove her point, the mum also shared an image of another 500g item weighed on the same kitchen scales, showing no discrepancy, thereby ruling out the possibility of faulty scales.
The customer further noted that the block of cheese was 'notably smaller'.
'I know “e” meant the weight was just an estimate, I’m just surprised it’s close to 20 per cent under the estimated weight when it’s not meant to be more than a few percentage under,' she added.
‘My scales might not be as accurate as a digital one, but it’s definitely smaller than it should be. It looks notably smaller. It’s my fault for letting my five-year-old choose the cheese and me not double-checking his choice!’
The revelation sparked outrage among some ALDI fans with one saying: 'Maybe we should “estimate” the amount we pay them for our groceries. Disgusting!'
Another wrote: 'That's terrible when you’re thinking you’re paying for 500g and get 20 per cent less.'
Other commenters said changes from one block of cheese to another, raising suspicion.
‘The cheese I bought this week had loose packaging, which is unusual,’ one responded. ‘Now I’m wondering if it was actually smaller—I’ll weigh it next time too.’
ALDI has encouraged customers to share feedback directly via its help centre, so that any issues can be investigated.
Customers are also welcome to return any product they are not satisfied with for a full refund or replacement.
Have you ever experienced a similar issue with a product's weight? Share your experiences in the comments below.
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