Protect your inbox from this Australia Post scam message!

In the digital age, where convenience and speed are celebrated, there's an unfortunate downside that our members need to be vigilant about—the ever-present threat of online scams.

The latest to hit the radar is a particularly sneaky one, and it’s causing quite a stir among Aussies targeted by these fraudsters.


The scam operates through a text message that claims to be from Australia Post.

It reads: 'The package you sent has arrived at our warehouse and cannot be sent because of incorrect address information, please fill in the exact information again, and we will send it within 24 hours.'

The message then prompts them to click on a link to provide the correct details, but beware—this is a trap!


Australia Post has immediately responded with an urgent warning, clarifying that they do not send SMS or email messages asking for personal or financial information, nor do they request payments in this manner.


compressed-scam.jpeg
A fraudulent text message from scammers pretending to be AusPost. AusPost advises to ignore and delete this message immediately. Image Credit: Facebook


For those expecting parcels, Australia Post recommends using the official AusPost app, both available on iOS and Android.

The app provides legitimate delivery updates via push notifications, which are secure and a safer way to stay informed about the status of your deliveries.

‘We're seeing a greater public awareness of cybersecurity but encourage customers to stay alert for signs of a scam, including a non-Australia Post web address, or an unusual sense of urgency or emails asking you to click on a link,’ a spokesperson from Australia Post said.


Phishing, the method used in this scam, is a deceptive practice where scammers lure people into giving personal information. This information can be sold or used to access financial accounts and other sensitive data.

It's a prevalent issue, with Scamwatch reporting nearly $2.5 million lost to such scams in just the first two months of the year across 18,000 incidents.

To protect yourself and your loved ones from these types of scams, here are some tips:

  1. Never click on links from unsolicited texts or emails.
  2. Always verify the message by contacting the company through their official channels.
  3. Use multi-factor authentication to add an extra layer of security to your accounts.
  4. Keep your devices and security software up to date to protect against the latest threats.
  5. Educate yourself on the common signs of a scam and stay informed about new methods.

If you suspect you've received a scam message, do not interact with it.

Instead, report it to the Australian Competition and Consumer Commission (ACCC) via the Scamwatch website.

You can keep your personal information and finances safe against these cyber threats through these precautions.

We also have a dedicated Scam Watch thread to stay updated and informed.
Key Takeaways

  • Australians are being warned about a new text scam impersonating Australia Post to steal personal information and money.
  • The fraudulent message falsely informs recipients that a parcel they sent was held at a warehouse due to incorrect information and prompts them to click a link.
  • Australia Post has stated it will never ask for personal or financial information or payments via SMS or email.
  • Customers are encouraged to use the AusPost app for secure delivery updates to avoid phishing scams.
We'd love to hear from you about your experiences and any additional tips you might have for spotting and avoiding scams. Share your stories in the comments below!
 
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Received this in my email today,…. Slightly different but a likely scam

Update Needed: Address label damaged during shipping, hindering delivery. Please correct promptly. https ://aupservice.icu/ Online
 
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I get 2 to 3 a day. Australia post and FedEx courier scam emails.
Living in the country and doing a lot of internet shopping, I also get these messages all the time.I just trash them, but they are a damn nuisance.
As much as the internet has great benefits, I sometimes wonder if we were better off without it. What we didn't have we didn't miss.
 
I always report mine to scam watch. There is hardly a week that I don’t get a couple of them and always around the 1-3 am. This is the number if anyone is interested. Just copy msg and number and send to the below number.IMG_4595.jpeg
 
I always report mine to scam watch. There is hardly a week that I don’t get a couple of them and always around the 1-3 am. This is the number if anyone is interested. Just copy msg and number and send to the below number.View attachment 44185
I've given up on doing this, it makes no difference. They just keep using different phones and the messages keep coming.
Easier to just trash them.
 
I receive scam messages all the time through email and sms. My motto is delete delete delete if I am not expecting a delivery and with emails always expand the senders address. This shows weird addresses and does not include the senders company name.
 
Living in the country and doing a lot of internet shopping, I also get these messages all the time.I just trash them, but they are a damn nuisance.
As much as the internet has great benefits, I sometimes wonder if we were better off without it. What we didn't have we didn't miss.
Given the garbage on and coming from internet sites, yes, we were better off with copper wire telephones and the fax machine.
 
Hi all, i have had this message sent to me many times and as we do not purchase anything online at the time its a bit obvious that it is a scam! Another annoying one is the toll scam, which I have receiving daily; I laugh everytime as we do not live anywhere there are tolls.
 
These ones and others have been doing the rounds for ages.I delete as soon as they arrive. It's the phone calls that does my head in ,you rush to answer only to find another idiot on the other end that has tried many times before. Most I know the number now so don't even pick up or leave to messages as they never leave one
 
YES, I've had a few of these scams but first I check the sender and generally it's a Gmail email address which is generally a personal email address.
Thank you.
Vicki Marshall
 
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