Medicare 'misconception' leaves P&O cruise passengers with massive hospital bill

Embarking on a cruise is often seen as a time for relaxation and enjoyment, a chance to dance the night away under the stars as the ocean waves gently rock the ship.

However, for one Australian family, a night of fun turned into a financial nightmare.

This, in turn, exposed one Medicare' misconception' that could cost unwary travellers thousands of dollars.


The incident occurred aboard the Pacific Adventure, a P&O cruise ship journeying from Sydney to Queensland, with extended trips to Vanuatu.

One of the passengers suffered a severe injury while dancing.

The woman's ankle was 'shattered', which required immediate medical attention from the ship's doctors.

The shock came not only with the injury but with the revelation that Medicare would not cover the medical care needed.


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P&O passengers faced a hefty hospital bill of $8,000 after shattering their ankle. Image Credit: Shutterstock/My Photo Bank


The passenger's sister took to social media to share the harrowing experience and the hefty price tag that came with it.

'X-rays taken by doctors in the medical centre revealed a dislocated ankle and several serious fractures,' she posted, highlighting the importance of potential medical costs on board.

The final bill for the medical treatment amounted to around $8,000—a devastating sum had they not had travel insurance.

'Medicare does not cover domestic cruises,' she said.

'We do not leave home without it.'

The incident served as a stark reminder to travellers, especially those who may be more prone to health issues, that travel insurance is a must-have.


Many passengers were under the impression that Medicare should cover any medical needs while on a domestic cruise.

However, as the unfortunate story of these sisters showed, this is not the case.

1Cover's Travel Expert, Natalie Smith, confirmed that many cruisers fall into the trap of not securing travel insurance for domestic voyages.

'There are many misconceptions when it comes to travel insurance, but one of the biggest mistakes Aussies make is not buying travel insurance when cruising Australian waters,' Smith said.

She emphasised that once the ship sets sail, passengers are not covered by Medicare or private health funds for medical treatment on board.

The costs of medical care on a cruise ship could be excessive.

Without insurance, all expenses, including emergency transport, fall on the passenger.

Smith also pointed out that Medicare would cover treatment once they are back on Australian land.


For those planning to hop on a cruise soon, it's crucial to look for comprehensive travel insurance that includes cruise benefits.

This might be an add-on, but it's an essential one that could provide peace of mind and financial protection.

These policies cover emergency medical expenses on board and the costs of getting back to Australia or to the nearest major hospital.

The fear of unforeseen medical bills should not mar the joy of travel.

So, before you set sail on your next adventure, make sure you're fully covered.
Key Takeaways

  • A P&O cruise passenger was hit with an $8,000 medical bill after injuring her ankle on a domestic cruise.
  • Medicare did not cover medical costs incurred on board domestic cruises.
  • The injured passenger's travel insurance covered the expenses, highlighting its importance even for domestic trips.
  • Travel experts advised that comprehensive travel insurance with additional cruise benefits is crucial when cruising Australian waters.
Have you ever faced a similar situation on cruises? How did you handle it? Please share your experiences and tips on travel insurance with us in the comments section below.
 
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It should be the owners of tha ship to cover medical expenses at sea or compulsary insurance included in the fare
I don't see why the owners of the cruise ship should be responsible for medical expenses.
So many people on these cruises act like absolute idiots. Injuries are often due to excessive alcohol consumption, their fault not the ship owners.
Many older people have pre existing medical conditions, once again not the ship owners responsibility.
Anybody who travels without insurance does so at their own risk.
The cost is negligible. It should be law that you cannot travel without insurance.
 
I don't see why the owners of the cruise ship should be responsible for medical expenses.
So many people on these cruises act like absolute idiots. Injuries are often due to excessive alcohol consumption, their fault not the ship owners.
Many older people have pre existing medical conditions, once again not the ship owners responsibility.
Anybody who travels without insurance does so at their own risk.
The cost is negligible. It should be law that you cannot travel without insurance.
100% agree.
 
That is what travel insurance is for you never know once offshore there is n Medicare for a a little extra it’s being safe no matter how healthy you are don’t leave without it the the hefty bill avoided spend about $60 insurance before leaving
 
I don't see why the owners of the cruise ship should be responsible for medical expenses.
So many people on these cruises act like absolute idiots. Injuries are often due to excessive alcohol consumption, their fault not the ship owners.
Many older people have pre existing medical conditions, once again not the ship owners responsibility.
Anybody who travels without insurance does so at their own risk.
The cost is negligible. It should be law that you cannot travel without insurance.
I agree….i have been reading about accidents and even death occurring when, especially the younger generation who like to have fun, end up in a foreign hospital with very little money and no insurance……this usually results in crowd funding to pay the hospital bills and/or having to be medivaced back to Australia……..crowd funding seems to be a popular way to get other people to pay the medical costs! The younger generation think they are invulnerable to just about anything, it’s what they do, and I did too………So I think it would be a great idea that up to a certain age travel insurance was compulsory….
 
Never been on a cruise. What dance was she doing to injure her ankle so bad.
Maybe the Drunken Polka
I agree….i have been reading about accidents and even death occurring when, especially the younger generation who like to have fun, end up in a foreign hospital with very little money and no insurance……this usually results in crowd funding to pay the hospital bills and/or having to be medivaced back to Australia……..crowd funding seems to be a popular way to get other people to pay the medical costs! The younger generation think they are invulnerable to just about anything, it’s what they do, and I did too………So I think it would be a great idea that up to a certain age travel insurance was compulsory….
I actually think it should be compulsory fullstop.
I'm 77 and always take out travel insurance, even when flying between Perth and Brisbane to visit my son and family.
Accidents and illness are not exclusive to the young, although I should imagine they would make up the majority. When you're young you think you are invincible.
 
Maybe the Drunken Polka

I actually think it should be compulsory fullstop.
I'm 77 and always take out travel insurance, even when flying between Perth and Brisbane to visit my son and family.
Accidents and illness are not exclusive to the young, although I should imagine they would make up the majority. When you're young you think you are invincible.
It definitely would be a good idea……I like to think that we older generation have our heads screwed on tighter than the younger generation though :LOL: :giggle:
 

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