It looks like KFC is leading the change to cashless payment systems as the company becomes the first major fast food chain to adopt them across select stores in New South Wales.

KFC’s move to card-only payments has sparked discussions amongst other leading competitors, such as McDonald’s, Hungry Jack's, Domino's and Red Rooster, over whether they will follow suit.

Macca's have stated that they have 'no plans to go cashless at this stage', with Red Rooster affirming they have 'no intention of going cashless in the near future'.

Domino's also said that going cashless was 'not currently something [they] are looking at doing', while Hungry Jack's confirmed they still accept both cash and card and did not comment on whether they will be moving towards a cashless payment system.

Some KFC stores have gone cashless, but other fast-food giants will not be following suit anytime soon. Image source: gpointstudio on Freepik.

Forging a cashless payment system can be pretty inconvenient for customers. However, it is not actually illegal.

As long as a store clearly states its payment options in signs, they are legally allowed to do this—as confirmed by the Australian Consumer and Competition Commission (ACCC).

'Businesses can choose which payment types they accept. It is legal for a business not to accept cash,' said the ACCC.

When directly questioned, KFC previously reported that the decision to go cashless is 'at the discretion of our franchise partners and is in line with legal requirements.'

This story comes after the news that one KFC location in Morriset, New South Wales, decided to become completely 'cashless'.

The move has ignited a heated debate among customers, especially those outraged by the decision.

'I thought this wouldn’t be allowed, and (that) cash would be accepted everywhere,' one man wrote on social media.

'How long do you think it will be before all shops and everything in between stop cash transactions?' he asked.

Another commenter wrote: 'I think people should fight back so we don’t lose [the cash option].'

On the other side of the coin, some people believed this would ensure the safety of the branch’s staff.

'As someone who worked in a retail store that got robbed and had a co-worker who was held at knifepoint while the robber demanded she empty the cash register, I’m on the side of the business on this decision,' one shared.

'It is also about minimising the risk to staff through avoiding armed robbery,' a second remarked.

Member @Jest said: 'Well at least they will not get thieves into their cash. Always a good thing.'

While member @Sherza said: 'Guess KFC is off the menu for me then.'

'I had a Zinger burger at the beginning of the year. That's it,' Member @Veggiepatch added.

And Member @Lia shared: 'The KFC at Fulham Gardens is also cashless. Terrible. Why was this allowed?'

You can read more about this story here.

Key Takeaways

• KFC is the first major fast food chain to go cashless in Australia, with some of its stores in New South Wales adopting the system.
  
• Other major fast food chains, including McDonald's, Red Rooster, and Domino's, have stated they currently have no plans to go cashless.
  
• While a cashless payment system may be inconvenient for some customers, it is not illegal as long as stores clearly communicate their payment options according to the ACCC.
  
• KFC said the decision to move towards a cashless system falls under the discretion of their franchise partners and that it aligns with legal requirements.
  

Members, what are your thoughts on KFC’s move towards going cashless? Let us know in the comments below!

 

[Taryn Gillan]

It looks like KFC is leading the change to cashless payment systems as the company becomes the first major fast food chain to adopt them across select stores in New South Wales.

KFC’s move to card-only payments has sparked discussions amongst other leading competitors, such as McDonald’s, Hungry Jack's, Domino's and Red Rooster, over whether they will follow suit.

Macca's have stated that they have 'no plans to go cashless at this stage', with Red Rooster affirming they have 'no intention of going cashless in the near future'.

Domino's also said that going cashless was 'not currently something [they] are looking at doing', while Hungry Jack's confirmed they still accept both cash and card and did not comment on whether they will be moving towards a cashless payment system.

View attachment 31037

Some KFC stores have gone cashless, but other fast-food giants will not be following suit anytime soon. Image source: gpointstudio on Freepik.

Forging a cashless payment system can be pretty inconvenient for customers. However, it is not actually illegal.

As long as a store clearly states its payment options in signs, they are legally allowed to do this—as confirmed by the Australian Consumer and Competition Commission (ACCC).

'Businesses can choose which payment types they accept. It is legal for a business not to accept cash,' said the ACCC.

When directly questioned, KFC previously reported that the decision to go cashless is 'at the discretion of our franchise partners and is in line with legal requirements.'

This story comes after the news that one KFC location in Morriset, New South Wales, decided to become completely 'cashless'.

The move has ignited a heated debate among customers, especially those outraged by the decision.

'I thought this wouldn’t be allowed, and (that) cash would be accepted everywhere,' one man wrote on social media.

'How long do you think it will be before all shops and everything in between stop cash transactions?' he asked.

Another commenter wrote: 'I think people should fight back so we don’t lose [the cash option].'

On the other side of the coin, some people believed this would ensure the safety of the branch’s staff.

'As someone who worked in a retail store that got robbed and had a co-worker who was held at knifepoint while the robber demanded she empty the cash register, I’m on the side of the business on this decision,' one shared.

'It is also about minimising the risk to staff through avoiding armed robbery,' a second remarked.

Member @Jest said: 'Well at least they will not get thieves into their cash. Always a good thing.'

While member @Sherza said: 'Guess KFC is off the menu for me then.'

'I had a Zinger burger at the beginning of the year. That's it,' Member @Veggiepatch added.

And Member @Lia shared: 'The KFC at Fulham Gardens is also cashless. Terrible. Why was this allowed?'

You can read more about this story here.

Key Takeaways

• KFC is the first major fast food chain to go cashless in Australia, with some of its stores in New South Wales adopting the system.
• Other major fast food chains, including McDonald's, Red Rooster, and Domino's, have stated they currently have no plans to go cashless.
• While a cashless payment system may be inconvenient for some customers, it is not illegal as long as stores clearly communicate their payment options according to the ACCC.
• KFC said the decision to move towards a cashless system falls under the discretion of their franchise partners and that it aligns with legal requirements.

Members, what are your thoughts on KFC’s move towards going cashless? Let us know in the comments below!

Goodbye KFC! Not only has your chicken become dry and unpalatable the last few times I purchased it, you are now not accepting cash which is ridiculous! Maybe you should stop saying “shut up and take my money”!!! “Shut up and take my credit card” just doesn’t work b

 

[IAN3005]

MY plan, is to clutter up the drive-through at busy times, make a big order and then say I only have cash, just to annoy the crap out of them, and all the stupid people that don't use cash - make them wait longer.

Now there is a plan......