Simple steps to mark SDC newsletters as safe in your inbox

Hi members!

We would hate for you to miss out on any of your newsletters, so please be sure to follow these quick steps to mark our emails as 'safe':

Gmail users: Move us to your primary inbox.
On your phone?
Hit the 3 dots at top right corner, click "Move to" then "Primary."
On desktop?
Press the ‘back’ button so you’re no longer in this email, then drag and drop this email into the "Primary" tab near the top left of your screen.
Confused?
Watch this demonstration video

Apple mail users:
Tap on our email address at the top of this email (next to "From:" on mobile) and click “Add to VIPs.”

For everyone else: Follow these instructions.

 

[Brody]

I would like to continue receiving your e-mail newsletters as often as possible.
I am currently not a member but I will renew my membership as soon as possible
I have been in Hospital for three
and a half months. I shattered my right shoulder , which has
required extensive replacement
and intensive physiotherapy for
that period of time. That is ongoing as we speak.
Brody

 

[Reet]

Your instructions do not make sense to me as I don't use gmail and the instructions given do not work on my desk computer as I don't have the signs you speak of. Will I still get the emails on my computer without doing anything?

 

[janj]

Hi I am not getting the afternoon newsletter for some reason, on my computer I don't know what happened, maybe I did something wrong thanks

 

[PostyAndStamp07]

Ive always received Ur afternoon news letter Posty & stamp

 

[tazdevilmike]

It’s ok

 

[Vickers]

All good - but I wondered why the afternoon one stopped

 

[Hazel John Gibson]

I haven't received any emails for the past few days. I don't know what's happening. I always look forward to receiving them

 

[Jennie]

Your instructions do not make sense to me as I don't use gmail and the instructions given do not work on my desk computer as I don't have the signs you speak of. Will I still get the emails on my computer without doing anything?

My problem as well.

 

[Barbara V]

I don't get emails ,mine is sent through by the app I downloaded and I'm only getting morning newsletters

 

[Nanna T]

You already were in my Primary Inbox ~ Hakuna Matata

 

[Krishnee]

My first name is Krishnee not Hennessy. Please address as Krishnee not Hennessy which is my married name.

 

[Barbara V]

If the SDC app refuses to get afternoon newsletter won't be renewing

 

[BillyB]

I get newsletter in the morning but have not been getting afternoon one.

 

[Sheriella]

Only getting the morning newsletters as well.

 

[TriciaR]

I would like to continue receiving your e-mail newsletters as often as possible.
I am currently not a member but I will renew my membership as soon as possible
I have been in Hospital for three
and a half months. I shattered my right shoulder , which has
required extensive replacement
and intensive physiotherapy for
that period of time. That is ongoing as we speak.
Brody

Hi @Brody ! Thank you for reaching out! First of all, I'm very sorry to hear about your injury, I'm glad to hear you're on the road to recovery.

Don't worry about renewing your membership, we're right here when you're ready to sign up again.

Also, we just want to let you know that we've decided to pause our afternoon emails while we sort out an issue with some email servers marking our messages as spam.

To make sure you keep getting our morning updates without any issues, please take a moment to mark us as safe by following the instructions provided here.

Please let me know if you have any other questions!

Feel better soon!

 

[TriciaR]

Your instructions do not make sense to me as I don't use gmail and the instructions given do not work on my desk computer as I don't have the signs you speak of. Will I still get the emails on my computer without doing anything?

Hi @Reet ! Although we have paused sending PM newsletter in the meantime, you should still continue to receive our AM newsletter. I can confirm that this is the case for you, so no need to make any changes. Please let me know if you have any other questions. Cheers!

 

[TriciaR]

Hi I am not getting the afternoon newsletter for some reason, on my computer I don't know what happened, maybe I did something wrong thanks

Hi @janj ! Right now, we’ve decided to pause the PM newsletter while we sort out an issue with some email servers marking our messages as spam.

To make sure you keep getting our morning updates without any issues, please take a moment to mark us as safe by following the instructions provided here.

Thank you for your patience and understanding while we work to resolve this. We’re excited to return to our regular schedule as soon as possible!

 

[TriciaR]

Ive always received Ur afternoon news letter Posty & stamp

Hi @PostyAndStamp07 ! Thank you for letting us know! We're very happy to hear that! Please don't hesitate to reach out if you need help with anything! Cheers!

 

[TriciaR]

It’s ok

Thank you for understanding @tazdevilmike ! I'm right here if you need help with anything! Cheers!