Simple steps to mark SDC newsletters as safe in your inbox

Hi members!

We would hate for you to miss out on any of your newsletters, so please be sure to follow these quick steps to mark our emails as 'safe':

Gmail users: Move us to your primary inbox.
On your phone?
Hit the 3 dots at top right corner, click "Move to" then "Primary."
On desktop?
Press the ‘back’ button so you’re no longer in this email, then drag and drop this email into the "Primary" tab near the top left of your screen.
Confused?
Watch this demonstration video

Apple mail users:
Tap on our email address at the top of this email (next to "From:" on mobile) and click “Add to VIPs.”

For everyone else: Follow these instructions.

 

[TriciaR]

All good - but I wondered why the afternoon one stopped

Hi @Vickers ! I sincerely apologise, we’ve had to temporarily pause the afternoon newsletters while we work on an email issue. To make sure you keep getting the latest updates, please mark us as safe by following the simple steps provided above. We’re grateful for your support and can’t wait to be back in the afternoon! Cheers!

 

[TriciaR]

I haven't received any emails for the past few days. I don't know what's happening. I always look forward to receiving them

Hi @Hazel John Gibson ! We sincerely apologise. While we have temporarily paused sending out the afternoon newsletter to some of our members, there are members on the other hand, who do not receive any newsletter, at all. We have tried sending emails to these members, but those bounce back, too.

While we try to fix this ,you may access our daily newsletters by heading to our website and reading our newsletters here - https://seniorsdiscountclub.com.au/forums/sdc-daily-recap-daily-newsletter.21/ or downloading our Apple or Android app and reading the newsletters there.

You can download our Apple app here - https://apps.apple.com/id/app/seniors-discount-club/id6448619945 and our Google app here - https://play.google.com/store/apps/details?id=au.com.seniorsdiscountclub&pli=1.

Please know, we will continue to do everything on our end to fix this issue and we will hopefully have it solved over the next few days!

Send us a message here if you need help with anything else.

 

[TriciaR]

My problem as well.

Hi @Jennie ! We're very sorry to hear that. May I just verify if you're not receiving any of our emails, at all? Just trying to check so I can investigate further. Looking forward to hearing back from you! Cheers!

 

[TriciaR]

I don't get emails ,mine is sent through by the app I downloaded and I'm only getting morning newsletters

Hi @Barbara V ! Upon checking our database, I saw that you're currently unsubscribed from our mailing list that's why you're not receiving our daily emails. Also, we’re taking a short break from afternoon newsletters to resolve a delivery issue. We're working on getting this resolved as quickly as possible. Thank you for your understanding, and we’ll be back to our regular schedule soon!

 

[TriciaR]

You already were in my Primary Inbox ~ Hakuna Matata

Hi @Nanna T ! Thank you for letting us know! That's very good to hear! Please don't hesitate to reach out if you need help with anything! Cheers!

 

[TriciaR]

My first name is Krishnee not Hennessy. Please address as Krishnee not Hennessy which is my married name.

Hi @Krishnee ! Apologies for that. I have updated your name in our database to correctly reflect Krishnee. Please let me know if you need help with anything else. Cheers!

 

[TriciaR]

I get newsletter in the morning but have not been getting afternoon one.

Hi @BillyB ! We sincerely apologise but we’re hitting pause on our afternoon newsletters until we resolve a spam issue with some of our recipient email servers. In the meantime, marking our emails as safe by following the steps provided above will ensure you still get the morning scoop. Thank you for being patient with us!

 

[TriciaR]

Only getting the morning newsletters as well.

Hi @Sheriella ! We sincerely apologise, but we’ll only be sending our morning newsletter while we sort out an email hiccup. To keep receiving these updates, please mark our emails as safe by following the instructions provided above. Thanks so much for your understanding – we can’t wait to be back in your inbox twice a day!

 

[BillyB]

Hi @BillyB ! We sincerely apologise but we’re hitting pause on our afternoon newsletters until we resolve a spam issue with some of our recipient email servers. In the meantime, marking our emails as safe by following the steps provided above will ensure you still get the morning scoop. Thank you for being patient with us!

Newsletters back to normal today, one morning one afternoon.

 

[Luckyus]

I would like to continue receiving your e-mail newsletters as often as possible.
I am currently not a member but I will renew my membership as soon as possible
I have been in Hospital for three
and a half months. I shattered my right shoulder , which has
required extensive replacement
and intensive physiotherapy for
that period of time. That is ongoing as we speak.
Brody

Hope you ar well on the way to recovery.

 

[deni67]

I only get the Sundays newsletter but I want the lot again, is there a link you can give me so I can subscribe please?

 

[Barbara V]

My afternoon one is back . I don't get my Newsletter from emails I have downloaded the app

 

[TriciaR]

I only get the Sundays newsletter but I want the lot again, is there a link you can give me so I can subscribe please?

Hi @deni67 ! I just updated your email preference so you should start receiving the AM and PM newsletters in your email again. Please don't hesitate to reach out if you need help with anything else! Cheers!

 

[waynosworld]