Fans voice concern over a popular brand’s “mysterious disappearance” from Woolworths and Coles, manufacturer responds
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If you are a fan of Ryvita, you will notice that the iconic snack brand has been missing from the shelves of Woolworths and Coles stores over the past few weeks.
Fans of the brand's rye-based crispbread have been scratching their heads over the product's "mysterious disappearance", demanding to know the reason why major retailers have stopped selling the popular item.
Fans were left scratching their heads after the Ryvita rye-based crispbread had gone “missing” from the shelves of Coles and Woolworths. Credit: Getty Images.
Taking their grievances to Facebook, shoppers posted their concerns on the company's Facebook page, asking if the production of the snack has stopped.
One shopper wrote: "Ryvita, stop posting ads for a product that is no longer available in major Australian supermarkets. Please explain the reason for the unavailability - has Ryvita been withdrawn from the Australian market?"
"Does anyone know if this is temporary or permanent? Would like to buy Ryvita again," another asked.
A third added: "What's happened to Ryvita supply in Queensland Australia? I haven’t been able to get it for weeks and weeks."
"I was told by a Woolworths staff member today that the line has now been deleted. Coles also still don't have it on their shelves in my area."
A Ryvita spokesperson confirmed that production of the product was limited due to the significant increase in costs to make and distribute the products.
The representative explained: "As a result, we have had to increase the prices at which we sell our products to retailers."
"Woolworths and Coles have declined to accept this increase and have made the decision to remove the sale of these products from their stores."
"You can still find our products at independent retailers under the IGA banner nationally."
The company also offered a similar explanation to the customers that were airing their grievances on its Facebook page, informing them that while the products are no longer available at the stores of Coles and Woolworths, shoppers can still purchase the item from most IGA stores in the country.
Fans of the snack were quick to point out that not everyone has access to an IGA store.
One frustrated fan said: "Really?? I don't have an IGA near me but I do have Coles & Woolworths. Does this mean that I can't buy Ryvita any more?"
Coles and Woolworths have yet to comment regarding the issue.
What are your thoughts on this? Also, if you're looking to make a rye crispbread from scratch, we recommend checking out this video:
Credit: YouTube/ScandinavianToday
Fans of the brand's rye-based crispbread have been scratching their heads over the product's "mysterious disappearance", demanding to know the reason why major retailers have stopped selling the popular item.
Fans were left scratching their heads after the Ryvita rye-based crispbread had gone “missing” from the shelves of Coles and Woolworths. Credit: Getty Images.
Taking their grievances to Facebook, shoppers posted their concerns on the company's Facebook page, asking if the production of the snack has stopped.
One shopper wrote: "Ryvita, stop posting ads for a product that is no longer available in major Australian supermarkets. Please explain the reason for the unavailability - has Ryvita been withdrawn from the Australian market?"
"Does anyone know if this is temporary or permanent? Would like to buy Ryvita again," another asked.
A third added: "What's happened to Ryvita supply in Queensland Australia? I haven’t been able to get it for weeks and weeks."
"I was told by a Woolworths staff member today that the line has now been deleted. Coles also still don't have it on their shelves in my area."
A Ryvita spokesperson confirmed that production of the product was limited due to the significant increase in costs to make and distribute the products.
The representative explained: "As a result, we have had to increase the prices at which we sell our products to retailers."
"Woolworths and Coles have declined to accept this increase and have made the decision to remove the sale of these products from their stores."
"You can still find our products at independent retailers under the IGA banner nationally."
The company also offered a similar explanation to the customers that were airing their grievances on its Facebook page, informing them that while the products are no longer available at the stores of Coles and Woolworths, shoppers can still purchase the item from most IGA stores in the country.
Fans of the snack were quick to point out that not everyone has access to an IGA store.
One frustrated fan said: "Really?? I don't have an IGA near me but I do have Coles & Woolworths. Does this mean that I can't buy Ryvita any more?"
Coles and Woolworths have yet to comment regarding the issue.
What are your thoughts on this? Also, if you're looking to make a rye crispbread from scratch, we recommend checking out this video:
Credit: YouTube/ScandinavianToday
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