Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behaviour? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

 

[BarryOAM]

What next ? if prices go up he will have a meltdown again...does he not realise that because of his actions others will have to pay for the spoiled food items. Post his photo at every checkout at all stores and refuse to allow him near any food items that can be spoilt by ignorant buffoons.

 

[Wendy]

Why doesn't he just go to IGA in the first place, it would save a lot of time and wasted food.

 

[Ricci]

What a first world problem, being asked to queue to pay for food. He's damn lucky there is food to be had and here he is wasting it. People all over the world are having to wait, not minutes but hours and days for access to food, to them it's not an inconvenience but a matter of life and death.

 

[Mr Chips]

Get home delivery, no problems with checkouts there.

 

[Suzz]

I'm sure they have you noted on the stores camera's & if you plan on doing this on a regular basis maybe security may grab you as your exiting & the store may lay charges for causing a nuisance & the loss of goods as it would be just like stealing if the food cannot be restocked.

If they have a fast checkout less than 12 items use that if you only have a few & if you have 15 there ok with that, just tell them your impatient & can't count.

 

[Sharon55]

Sooo childish, how arrogant !

 

[Shaza]

Easy just shop on line or click and collect, though Coles should ban him

 

[Pam White]

I rarely have been anywhere where you don't have to queue at least for a few minutes. The Coles store I go to doesn't even have a checkout open until 8:30 on a Saturday. The poor lady on the 12 items or less has to cope with full trolley loads (and yes we are directed there by the staff), true 12 items or less customers, and people buying cigarettes. I normally shop later for an obvious reason!!!

 

[Alexander]

Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behaviour? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

Coles

Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behaviour? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

Coles are an unexciting store to visit and they are probably trying to cut their costs wherever possible so they reduce the number of staff. (Could I be cynical and suggest the managers and directors will still get paid their bonus's). If staffing is reduced customer care suffers. Two out of ten checkouts is really not good enough. My local Aldi runs one checkout out of five and as soon as, and I mean as soon as, there are three trolleys in the queue then another checkout is open. You barely stop walking before you are out again in the car park. Perhaps that is an example for Coles to follow.

 

[Jerzy kozak]

Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behavior? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

Good ! I'm glad some ones got balls . I too am sick of waiting at the store for a check out , and I too have left a trolley full of groceries and walked out . There are no staff to tend to you, self serve and now here in Forrest lake we have self serve load your own at check out and there is now one at cash register just a machine , there ! more jobs gone , I would like to know where the staff room is so I can sit down and have a staff break , I'm doing there work so I should be entitled to staff discount and a coffee break too! Bugger Coles greedy profit hungry buggers, . I have now stopped shopping at Coles as my main shop and off to woolies cheaper and staff attending to you , Coles gets the left overs i can't get usually 2-3 items . A gold medal to the lady who dumped the trolley. hip hip hooray.

 

[Jerzy kozak]

"Patience is a Virtue". Obviously this Cretan is not Virtuous. Grow up and think of the food you have spoiled and taken away from a hungry mouth.

think! no staff to put groceries back , so where are they gone machine replaced there jobs , good for her next as for a coffee and staff discount , we are doing there work !

 

[Guntis]

Are two checkouts open ? It is a lucky case. No one is open evening time at Caringbah Coles.

 

[gordon1940]

That guy needs to get a life. What a tosser.

The Man is a Fool and a nasty one at that.

 

[Ezzy]

Certainly a mindless act for an adult person. I can understand a spoilt brat 'spitting the dummy'.

Very inconsiderate & as already stated, he is doing everyone a favour by shopping elsewhere.

The staff don't make the policies about the number of checkouts that will open, these are made by those people you will not see at the front end!

Why make the job harder than what it is for these workers who are there to serve not inconvenience us?

 

[rondad]

Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behaviour? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

he must have plenty of money to waste ,better he gave to somebody who really needs it,

 

[JustPat]

A total waste of food in our very expensive times and overall childish behavior. I also ask him going to IGA because most IGA's here in Western Australia do not do cooked chook.

 

[Pameee]

Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behaviour? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

 

[Pameee]

Whilst I understand his frustration and have chosen to shop elsewhere .his attitude towards wasting food and already overworked underpaid coles staff is deplorable
that food wastage is why we see constant increases in prices ..coles is always about profits not loss their self serve registers set coles up for instant loss /theft the day they were installed
having worked in coles for years whilst taking a break from aged care I saw lots of dumped produce in isles just wasted .. lots of unattended self serves left in the payment mode customers walk with their shopping not completing payment

 

[RACHA]

Yes; and telephone "providers" have as their policy refusing to reply to letters. You would have to organise a class action to get them to take notice of any bills you send them for wasting your time.

Better to try and fail than never to try at all and we should never stand still when we are ignored.
The biggest obstacle in Australia is apathy.

 

[bbfjohns]

Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behaviour? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

the shopper did the wrong thing as two wrongs don’t make a right. Having said that Coles isn’t listening to its custoners. I have replied on a number of occasions to a Coles survey about our shopping experience. In all responses I have raised the issue of the low number, sometimes only one, of manned checkouts. The opposition in town does offer numerous manned checkouts. We have told Coles to lift their game or we would change shops. We now go to the other store for our shopping.