Shopping can sometimes be a stressful experience, especially when there is a long line at the checkout! We’ve all had to wait patiently for our turn at some point, however, one Coles customer decided to take matters into his own hands… with questionable results.

In a post on Facebook, the regional NSW shopper claimed that he left fresh food items, including a hot roast chicken, milk and chilled orange juice, at the front of the store in protest of the limited number of checkouts open.

'Today I dumped a hot chicken, milk and cold orange juice, which I was happy to pay more for at IGA,' he wrote in his post.

The customer also threatened to leave more fresh food unattended until Coles provided 'real service’.

The post continued: 'As long as you only have two checkouts open I will keep dumping my purchases near the checkouts and walk out to shop at the local IGA.'

'Come on Coles - pick your game up and stop treating us like fools.'

Outrage ensued when the shopper abandoned his basket of fresh food at the register of his local Coles store and walked out of the establishment. Credit: Facebook.

The man's declaration did not sit well with other shoppers on social media, with many of them lashing out at the customer for his 'entitled' actions and claiming that he is simply looking for a 'victimless' way to show his anger.

One person said: 'You must feel like such a big man wasting food and adding to the workload of the already overworked staff.'

'Do you feel better now? What a waste of food, it would have all had to have been thrown out.' another said.

'Oh, and by the way, your Entitlement Medal is in the mail.'

A third chimed in: 'Grow up.'

Others pointed out that the staff members at the shopper's local Coles would likely be relieved if he stopped shopping there.

One comment read: 'Coles would probably prefer you didn’t come back. What a flog.'

'Then why are you threatening to go somewhere else? Figure it out without acting like a spoilt child,' another added.

A third asked: 'Most IGAs only have one checkout open, do you dump and run then?'

However, the customer wasn’t put off by the criticism and demanded 'decent and reasonable service' from Coles workers.

He argued: 'Two checkouts open and people complaining ... if you are prepared to put up with long lines at one or two checkouts when there are ten, then I am not.'

'I will go to a store where there is real service.'

Following the debate from social media users, Coles has issued a statement about the situation.

'We understand a speedy checkout experience is important to our customers, and we monitor weekly and daily volumes to ensure we have enough people rostered on,' said a spokesperson for Coles.

'We have forwarded this customer’s feedback to the store and regional managers.'

Key Takeaways

• A Coles shopper revealed his act of protest which involved dumping his grocery items - including a hot roast chicken, milk and chilled orange juice - at the front of the store before leaving.
• His post triggered an angry response from social media users who were appalled by his willingness to waste food.
• The customer didn't take the criticism lying down, demanding “decent and reasonable service”.
• A Coles spokesperson said the supermarket works hard to maintain sufficient staff levels in stores.

What do you think of this shopper’s behaviour? Does this story make you think twice before demanding service? Better yet, have you ever been in a similar situation and if so, what did you do? Share your thoughts and experiences in the comments below!

 

[Jerzy kozak]

I agree with the actions, the more supermarkets are forced to throw food out and waste their profits the more likely they are to relent and help their customers. For you negative people, grow a pair and stand up for yourself because at the moment you are no better than trained sheep with about as many brains being treated like crap and taking it. The protest is fair and just.

TO right , the more protesters the better, they might listen as they do not take note of surveys nor listen to us, i've told to as some one to open a checkout and what do they say ," you can use self serve " that's as far as it goes? hopeless hence my protest ,