Delivery driver's infuriating act has restaurants furious: 'Give him 1 star'

In today's world of convenience, many people opt for at-home options instead of venturing out.

However, relying on outside services hasn't come without challenges, sparking mixed experiences for businesses and customers.

While some enjoy the ease and accessibility, others have faced unexpected issues that raise questions about the system’s reliability.


Recently, a social media user's post brought to light an incident that has sparked widespread discussion and outrage.

The post, which has since been deleted, detailed an 'infuriating' act by an UberEats driver that a vigilant restaurant employee exposed.

According to the note in the social media poster's order, the UberEats driver picked up the customer's food, which was already prepared and ready for delivery.


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A restaurant remade an order after an UberEats driver ate lunch while the food was ready. Credit: Reddit


Instead of delivering it immediately, the driver decided to have lunch at the restaurant first.

Recognising the potential delay and impact on food quality, the restaurant staff took it upon themselves to remake the order fresh for the customer.

‘Hi, your UberEats driver ate lunch in our store when your order was already ready to go,’ the note candidly advised the customer.

‘I’ve remade it fresh. Give him 1 star.’


This act of transparency and customer care by the restaurant staff was met with praise from social media.

Many commenters appreciated the restaurant's effort to ensure a great customer experience despite the driver's lack of professionalism.

‘I get that everyone that has to eat but maybe not take an order while you do so, or take your order to go along with the one you’re delivering,’ one said.

‘These drivers have the ability to literally make their own schedules too, I don't see why dude couldn't just finish an order and spend the next half hour eating before accepting another one,’ another echoed.

The incident also opened the floodgates for others to share their delivery driver horror stories.

‘I've had someone take a bite of my food. At that point, just eat the whole thing,’ one shared his sentiments.


‘In London every time me or one of my mates bought something from MC Donalds, the driver [would] eat a few fries/nuggets. We stopped ordering from MC Donalds because of this.’ a different person detailed.

Others recounted similar tales of drivers eating parts of their orders or causing significant delays by taking unscheduled breaks.

‘Had someone order from Mac Donald’s over Christmas for everyone who was working. We watched for an hour, our Uber driver [drove] past us and went all the way into town, and stopped where we assumed was his house with our food,’ a commenter recounted.

‘Cancelled the order and got Deliveroo instead, which showed up in 10 minutes.’

One even reminisced about the days when restaurants employed their delivery personnel, who often built relationships with customers and provided a more reliable and personal service.


‘I used to do food delivery in my late teens/early 20s for a tiny little restaurant—I was the only driver they had. And honestly, it wasn't a bad job at all,’ he said.

‘Bring back in-house delivery drivers!’ a different person nodded.

As we navigate the pros and cons of third-party delivery services, we must remember the value of customer service and its impact on our dining experiences.

While convenience is king in today's fast-paced world, incidents like these remind us that it shouldn't come at the cost of quality and reliability.

For our members who have faced similar issues, we encourage you to share your experiences and how you addressed them.
Key Takeaways

  • A social media user shared a note from a restaurant stating that their UberEats driver ate lunch at the store while the order was ready, prompting the restaurant to remake the food.
  • The restaurant staff's actions were applauded by commenters, suggesting the driver deserved a low rating while the restaurant earned a high rating and a tip.
  • The post led to a broader discussion, with other users recalling their negative experiences with delivery drivers, including stolen and tampered food.
  • Some commenters advocated for the return of in-house delivery drivers, citing better experiences with them in the past.
Did you contact customer service for a refund or replacement? Have you switched back to traditional takeaway methods? Let's discuss the state of food delivery services and how they can be improved to serve customers better and support local businesses.
 

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It's Sunday and Sundays newsletter is a repeat of stories throughout the week. Every story on a Sunday is a repeat

I actually missed this story first time around
Come on Suzanne think of something of interest to discuss !
What about what everyone thinks about JW and their stand about not receiving blood. l watched a movie once ''A Life for Ruth '' dealing with this.l know this is only a movie but it has happened.
lf this is of no interest then has anybody watched a movie and found some of the scenes differ?
Perhaps some other SDC readers have some ideas!!!!
 
I never have a problem..... I have never used the service.... lazy bums
 
We have used Uber Eats and my kids use uber often.
I'm now glad that shops actually tape up the bags , if anyone went into it you would know.

We have sat a MacDonald's eating and seen the uber guys collect orders then stand outside near their bikes talking to other delivery guys. I commented to hubby that looks like people are going to get cold food.

My daughter who is a manager at McDonalds said the Uber guys are tge rudest people and they are always having words with them

What was disgusting was when my daughter had ordered a pizza and when she opened it she found small Cockroaches in the box. She ran outside and put it straight in the bin.

At first she thought it must have come from the uber eats driver car, but I said most likely it was from the pizza shop. They have the boxes pre assembled and stacked.

She complained to both uber and the pizza shop and got nowhere. I told her I would have reported it to the Health dept.
They used to say that if you knew what went on in kitchens you wouldn't eat out? like I never use restaurant mayonnaise?
 
Lets discuss something that hasn't been on before.
Has anyone done anything that is embarrassing to them if so please share !
l give up ! Nearly 2-30 pm still no responses You all complain about repeats but no-one comes up with anything. l have mentioned three subjects to discuss perhaps not to your liking but at least l have tried
This will probably spark some nasty remarks but l don't care just show you are not all zombies
 
l give up ! Nearly 2-30 pm still no responses You all complain about repeats but no-one comes up with anything. l have mentioned three subjects to discuss perhaps not to your liking but at least l have tried
This will probably spark some nasty remarks but l don't care just show you are not all zombies
Oh I'm waiting for responses to this. Should be interesting
 
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Reactions: Still Ebby
Lets discuss something that hasn't been on before.
Has anyone done anything that is embarrassing to them if so please share !
I remember a few years ago saying thank you to my husband for the best orgasim ever. He will often bring up asking if I remember the time I said thank you.
That thank you just slipped out of my mouth and wished it didn't.

Let's see comments now saying my response shouldn't be shared in a forum like this 😊 or 🥳👹
 
I found a way around all these problems. Cook your own at home don’t be so lazy.
We are 3 disabled adults , (my 2 children) and myself completely bedbound. They are my carers despite having illnesses themselves. Sometimes we have to order take away, it's not laziness, if we dodn't order in we wouldn't be able to eat.
 
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Lliving regional, we don't have the option for these services. The 2 places that deliver here (both privately owned, no franchises) use their own staff to deliver, sometimes even the owner themselves.
 
They used to say that if you knew what went on in kitchens you wouldn't eat out? like I never use restaurant mayonnaise?
I could tell you some stories about being in the restaurant business that would make your stomach turn.
 
We are 3 disabled adults , (my 2 children) and myself completely bedbound. They are my carers despite having illnesses themselves. Sometimes we have to order take away, it's not laziness, if we dodn't order in we wouldn't be able to eat.
Can you get something like meals on wheels or do you get ndis funding as this can help with meal delivery service .
 
I remember a few years ago saying thank you to my husband for the best orgasim ever. He will often bring up asking if I remember the time I said thank you.
That thank you just slipped out of my mouth and wished it didn't.

Let's see comments now saying my response shouldn't be shared in a forum like this 😊 or 🥳👹
At least you said thank You? 🎆🎆🎆🎉🎉🎉🎇🎇🎆💐
 
I remember a few years ago saying thank you to my husband for the best orgasim ever. He will often bring up asking if I remember the time I said thank you.
That thank you just slipped out of my mouth and wished it didn't.

Let's see comments now saying my response shouldn't be shared in a forum like this 😊 or 🥳👹
Not quite what l was expecting you to say Suzanne :ROFLMAO:;) but all the same thankyou for joining in
 

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