Customer's bold prediction about Coles cashless self-service register enrages Sydney shoppers – here's why

A video recently uploaded to social media by a Sydney resident has caused quite a stir among shoppers – and rightfully so. The time-lapse clip, which shows the man's visit to a Coles store, revealed that only two of the nine cash registers located in the supermarket were accepting cash payments.


The customer then went on to make a rather dire prediction about the future, stating that he believes all the cash-accepting registers will be done away with by the end of the year. As a result, much of the post's comment section was instantly filled with furious customers speaking out against what they saw as a clear example of the store being anti-cash.




image1.png
Sydney customer slams Coles supermarket for not having enough registers that accept cash. Image: Tiktok.


Pro-cash organisation Cash Welcome coordinator Jason Bryce also voiced his concerns, explaining how difficult it is for people who don’t have access to other payment methods to get their groceries. 'If you’re paying with cash, you have to wait longer for the increasingly limited numbers of terminals that accept cash,’ he added, 'People paying with a card or phone get skipped to the front of the line. Supermarkets are discriminating against people who rely on cash.'
He went on to say that the issue was even more concerning considering what happened at Woolworths supermarkets around Australia last month when their EFTPOS (Electronic Funds Transfer at Point of Sale) system took a temporary dive, causing them to only accept cash payments.

Taking a closer look at the problem reveals that the general concept of a cashless society is something that has been talked about for years. With the introduction of electronic payment methods, digital wallets, and even facial and biometric recognition technology, some people think that a paperless world is inevitable. However, despite the convenience these advances bring, it’s important for us to protect our right to choose how we pay, especially for necessities like food and groceries.


Key Takeaways
  • A Sydney customer has voiced concerns over the decreasing number of self-service registers accepting cash at his local Coles supermarket.
  • Sydney DJ Tom Budin recorded a TikTok video showcasing that only two out of nine self-service machines at his local store accepted cash. He predicted that these remaining cash-accepting machines would be gone by the end of the year.
  • Pro-cash organisation Cash Welcome argued that supermarkets are discriminating against customers who wish to pay cash, forcing them to wait longer for service.
  • Despite these concerns, Coles currently has no plans to phase out cash entirely and continues to offer cash payment options at some registers.


At the end of the day, even though we may be comfortable using cards, phones and digital wallets, some members in our community still prefer to use cash – and it’s important for supermarkets not to put them at a disadvantage.

As this Sydney customer pointed out, we must all actively defend our right to choose how we pay. After all, everyone should have the freedom on how to pay their dues, may it be through card or cash. Like what you read? Share us your thoughts on this, SDC members!
 
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I generally pay by card or online, but I am under no illusion as to what WILL (not might) happen WHEN (not if) we have a major power outage, whether by act of Nature, God or War. It’s bad enough when the power goes for a short time but for the times when an extended power failure hits, cash will be necessary not a luxury. Mind you, we are getting so used to the convenience of cards, I suspect very few of us actually carry more than a few dollars these days. Perhaps it’s time we, the real people, made one day a week “Pay By Cash Only” just to remind those who think they are the bosses, just who pays their wages!
 
A video recently uploaded to social media by a Sydney resident has caused quite a stir among shoppers – and rightfully so. The time-lapse clip, which shows the man's visit to a Coles store, revealed that only two of the nine cash registers located in the supermarket were accepting cash payments.


The customer then went on to make a rather dire prediction about the future, stating that he believes all the cash-accepting registers will be done away with by the end of the year. As a result, much of the post's comment section was instantly filled with furious customers speaking out against what they saw as a clear example of the store being anti-cash.




View attachment 33961
Sydney customer slams Coles supermarket for not having enough registers that accept cash. Image: Tiktok.


Pro-cash organisation Cash Welcome coordinator Jason Bryce also voiced his concerns, explaining how difficult it is for people who don’t have access to other payment methods to get their groceries. 'If you’re paying with cash, you have to wait longer for the increasingly limited numbers of terminals that accept cash,’ he added, 'People paying with a card or phone get skipped to the front of the line. Supermarkets are discriminating against people who rely on cash.'
He went on to say that the issue was even more concerning considering what happened at Woolworths supermarkets around Australia last month when their EFTPOS (Electronic Funds Transfer at Point of Sale) system took a temporary dive, causing them to only accept cash payments.

Taking a closer look at the problem reveals that the general concept of a cashless society is something that has been talked about for years. With the introduction of electronic payment methods, digital wallets, and even facial and biometric recognition technology, some people think that a paperless world is inevitable. However, despite the convenience these advances bring, it’s important for us to protect our right to choose how we pay, especially for necessities like food and groceries.


Key Takeaways

  • A Sydney customer has voiced concerns over the decreasing number of self-service registers accepting cash at his local Coles supermarket.
  • Sydney DJ Tom Budin recorded a TikTok video showcasing that only two out of nine self-service machines at his local store accepted cash. He predicted that these remaining cash-accepting machines would be gone by the end of the year.
  • Pro-cash organisation Cash Welcome argued that supermarkets are discriminating against customers who wish to pay cash, forcing them to wait longer for service.
  • Despite these concerns, Coles currently has no plans to phase out cash entirely and continues to offer cash payment options at some registers.


At the end of the day, even though we may be comfortable using cards, phones and digital wallets, some members in our community still prefer to use cash – and it’s important for supermarkets not to put them at a disadvantage.

As this Sydney customer pointed out, we must all actively defend our right to choose how we pay. After all, everyone should have the freedom on how to pay their dues, may it be through card or cash. Like what you read? Share us your thoughts on this, SDC members!
 
A video recently uploaded to social media by a Sydney resident has caused quite a stir among shoppers – and rightfully so. The time-lapse clip, which shows the man's visit to a Coles store, revealed that only two of the nine cash registers located in the supermarket were accepting cash payments.


The customer then went on to make a rather dire prediction about the future, stating that he believes all the cash-accepting registers will be done away with by the end of the year. As a result, much of the post's comment section was instantly filled with furious customers speaking out against what they saw as a clear example of the store being anti-cash.




View attachment 33961
Sydney customer slams Coles supermarket for not having enough registers that accept cash. Image: Tiktok.


Pro-cash organisation Cash Welcome coordinator Jason Bryce also voiced his concerns, explaining how difficult it is for people who don’t have access to other payment methods to get their groceries. 'If you’re paying with cash, you have to wait longer for the increasingly limited numbers of terminals that accept cash,’ he added, 'People paying with a card or phone get skipped to the front of the line. Supermarkets are discriminating against people who rely on cash.'
He went on to say that the issue was even more concerning considering what happened at Woolworths supermarkets around Australia last month when their EFTPOS (Electronic Funds Transfer at Point of Sale) system took a temporary dive, causing them to only accept cash payments.

Taking a closer look at the problem reveals that the general concept of a cashless society is something that has been talked about for years. With the introduction of electronic payment methods, digital wallets, and even facial and biometric recognition technology, some people think that a paperless world is inevitable. However, despite the convenience these advances bring, it’s important for us to protect our right to choose how we pay, especially for necessities like food and groceries.


Key Takeaways

  • A Sydney customer has voiced concerns over the decreasing number of self-service registers accepting cash at his local Coles supermarket.
  • Sydney DJ Tom Budin recorded a TikTok video showcasing that only two out of nine self-service machines at his local store accepted cash. He predicted that these remaining cash-accepting machines would be gone by the end of the year.
  • Pro-cash organisation Cash Welcome argued that supermarkets are discriminating against customers who wish to pay cash, forcing them to wait longer for service.
  • Despite these concerns, Coles currently has no plans to phase out cash entirely and continues to offer cash payment options at some registers.


At the end of the day, even though we may be comfortable using cards, phones and digital wallets, some members in our community still prefer to use cash – and it’s important for supermarkets not to put them at a disadvantage.

As this Sydney customer pointed out, we must all actively defend our right to choose how we pay. After all, everyone should have the freedom on how to pay their dues, may it be through card or cash. Like what you read? Share us your thoughts on this, SDC members!
I very rarely use self service. If I’ve got not a full trolley I go to the service centre check out. Not necessarily for paying with cash. My concern is also about staffing redundancy too.
 
A video recently uploaded to social media by a Sydney resident has caused quite a stir among shoppers – and rightfully so. The time-lapse clip, which shows the man's visit to a Coles store, revealed that only two of the nine cash registers located in the supermarket were accepting cash payments.


The customer then went on to make a rather dire prediction about the future, stating that he believes all the cash-accepting registers will be done away with by the end of the year. As a result, much of the post's comment section was instantly filled with furious customers speaking out against what they saw as a clear example of the store being anti-cash.




View attachment 33961
Sydney customer slams Coles supermarket for not having enough registers that accept cash. Image: Tiktok.


Pro-cash organisation Cash Welcome coordinator Jason Bryce also voiced his concerns, explaining how difficult it is for people who don’t have access to other payment methods to get their groceries. 'If you’re paying with cash, you have to wait longer for the increasingly limited numbers of terminals that accept cash,’ he added, 'People paying with a card or phone get skipped to the front of the line. Supermarkets are discriminating against people who rely on cash.'
He went on to say that the issue was even more concerning considering what happened at Woolworths supermarkets around Australia last month when their EFTPOS (Electronic Funds Transfer at Point of Sale) system took a temporary dive, causing them to only accept cash payments.

Taking a closer look at the problem reveals that the general concept of a cashless society is something that has been talked about for years. With the introduction of electronic payment methods, digital wallets, and even facial and biometric recognition technology, some people think that a paperless world is inevitable. However, despite the convenience these advances bring, it’s important for us to protect our right to choose how we pay, especially for necessities like food and groceries.


Key Takeaways

  • A Sydney customer has voiced concerns over the decreasing number of self-service registers accepting cash at his local Coles supermarket.
  • Sydney DJ Tom Budin recorded a TikTok video showcasing that only two out of nine self-service machines at his local store accepted cash. He predicted that these remaining cash-accepting machines would be gone by the end of the year.
  • Pro-cash organisation Cash Welcome argued that supermarkets are discriminating against customers who wish to pay cash, forcing them to wait longer for service.
  • Despite these concerns, Coles currently has no plans to phase out cash entirely and continues to offer cash payment options at some registers.


At the end of the day, even though we may be comfortable using cards, phones and digital wallets, some members in our community still prefer to use cash – and it’s important for supermarkets not to put them at a disadvantage.

As this Sydney customer pointed out, we must all actively defend our right to choose how we pay. After all, everyone should have the freedom on how to pay their dues, may it be through card or cash. Like what you read? Share us your thoughts on this, SDC members!
How am I supposed to give my grandchildren birthday and Christmas gifts if not with cash. They love cash so that they can then spend it on line buying computer games or whatever else they want. Cash is good.
 
Bring more serviced checkouts back, accept cash at ALL checkouts and employ more staff. It is about time the people stood up to these companies trying to ban cash. As people say "What happens if Power or IT fails"? "Cash", please.
 
A video recently uploaded to social media by a Sydney resident has caused quite a stir among shoppers – and rightfully so. The time-lapse clip, which shows the man's visit to a Coles store, revealed that only two of the nine cash registers located in the supermarket were accepting cash payments.


The customer then went on to make a rather dire prediction about the future, stating that he believes all the cash-accepting registers will be done away with by the end of the year. As a result, much of the post's comment section was instantly filled with furious customers speaking out against what they saw as a clear example of the store being anti-cash.




View attachment 33961
Sydney customer slams Coles supermarket for not having enough registers that accept cash. Image: Tiktok.


Pro-cash organisation Cash Welcome coordinator Jason Bryce also voiced his concerns, explaining how difficult it is for people who don’t have access to other payment methods to get their groceries. 'If you’re paying with cash, you have to wait longer for the increasingly limited numbers of terminals that accept cash,’ he added, 'People paying with a card or phone get skipped to the front of the line. Supermarkets are discriminating against people who rely on cash.'
He went on to say that the issue was even more concerning considering what happened at Woolworths supermarkets around Australia last month when their EFTPOS (Electronic Funds Transfer at Point of Sale) system took a temporary dive, causing them to only accept cash payments.

Taking a closer look at the problem reveals that the general concept of a cashless society is something that has been talked about for years. With the introduction of electronic payment methods, digital wallets, and even facial and biometric recognition technology, some people think that a paperless world is inevitable. However, despite the convenience these advances bring, it’s important for us to protect our right to choose how we pay, especially for necessities like food and groceries.


Key Takeaways

  • A Sydney customer has voiced concerns over the decreasing number of self-service registers accepting cash at his local Coles supermarket.
  • Sydney DJ Tom Budin recorded a TikTok video showcasing that only two out of nine self-service machines at his local store accepted cash. He predicted that these remaining cash-accepting machines would be gone by the end of the year.
  • Pro-cash organisation Cash Welcome argued that supermarkets are discriminating against customers who wish to pay cash, forcing them to wait longer for service.
  • Despite these concerns, Coles currently has no plans to phase out cash entirely and continues to offer cash payment options at some registers.


At the end of the day, even though we may be comfortable using cards, phones and digital wallets, some members in our community still prefer to use cash – and it’s important for supermarkets not to put them at a disadvantage.

As this Sydney customer pointed out, we must all actively defend our right to choose how we pay. After all, everyone should have the freedom on how to pay their dues, may it be through card or cash. Like what you read? Share us your thoughts on this, SDC members!
Yesterday at a Coles store no manned checkouts were open. Fortunately a helpful young lady helped by scanning through a "self-serve" for us, but this is the exception. No checkout service is deplorable and is no service at all. Whether I choose to pay by cash or card depends on the amount of the purchase and I decide which to use when the total becomes visible on the register.
 
I refuse to shop anywhere that won’t accept cash, i always carry enough cash for small shops and for bread, milk etc. as I don’t like to wave my card for anything under $50. Too many shops impose a charge for using a card under this amount. We have a couple of shops where I live that only accept cards and they have lost quite a lot of business due to this. One has since started to accept cash again.
 
A video recently uploaded to social media by a Sydney resident has caused quite a stir among shoppers – and rightfully so. The time-lapse clip, which shows the man's visit to a Coles store, revealed that only two of the nine cash registers located in the supermarket were accepting cash payments.


The customer then went on to make a rather dire prediction about the future, stating that he believes all the cash-accepting registers will be done away with by the end of the year. As a result, much of the post's comment section was instantly filled with furious customers speaking out against what they saw as a clear example of the store being anti-cash.




View attachment 33961
Sydney customer slams Coles supermarket for not having enough registers that accept cash. Image: Tiktok.


Pro-cash organisation Cash Welcome coordinator Jason Bryce also voiced his concerns, explaining how difficult it is for people who don’t have access to other payment methods to get their groceries. 'If you’re paying with cash, you have to wait longer for the increasingly limited numbers of terminals that accept cash,’ he added, 'People paying with a card or phone get skipped to the front of the line. Supermarkets are discriminating against people who rely on cash.'
He went on to say that the issue was even more concerning considering what happened at Woolworths supermarkets around Australia last month when their EFTPOS (Electronic Funds Transfer at Point of Sale) system took a temporary dive, causing them to only accept cash payments.

Taking a closer look at the problem reveals that the general concept of a cashless society is something that has been talked about for years. With the introduction of electronic payment methods, digital wallets, and even facial and biometric recognition technology, some people think that a paperless world is inevitable. However, despite the convenience these advances bring, it’s important for us to protect our right to choose how we pay, especially for necessities like food and groceries.


Key Takeaways

  • A Sydney customer has voiced concerns over the decreasing number of self-service registers accepting cash at his local Coles supermarket.
  • Sydney DJ Tom Budin recorded a TikTok video showcasing that only two out of nine self-service machines at his local store accepted cash. He predicted that these remaining cash-accepting machines would be gone by the end of the year.
  • Pro-cash organisation Cash Welcome argued that supermarkets are discriminating against customers who wish to pay cash, forcing them to wait longer for service.
  • Despite these concerns, Coles currently has no plans to phase out cash entirely and continues to offer cash payment options at some registers.


At the end of the day, even though we may be comfortable using cards, phones and digital wallets, some members in our community still prefer to use cash – and it’s important for supermarkets not to put them at a disadvantage.

As this Sydney customer pointed out, we must all actively defend our right to choose how we pay. After all, everyone should have the freedom on how to pay their dues, may it be through card or cash. Like what you read? Share us your thoughts on this, SDC members!
Whilst recently shopping at Coles I was confronted with only 1 manned checkout & only 1 cash self service machine operating with a long wait to be able to use either.This is becoming more & more frequent these days.
 
  • Sad
Reactions: Macarj and DGig
I would leave the groceries in the cart and walk out. Then go back and fill another cart up if it happens again walk out They would get sick of putting everything back.
That irresponsibility is one of the factors in the increase in grocery prices and is a foolish idea. What do you think happens to any fruit and veg, meat, dairy, refrigerated or frozen items in those trolleys? They are thrown out so not only do you have vile food wastage, but you also have the cost of these items passed onto customers who are not as reactionary! Protest the use of cards by all means but do it in a way where I, and others, do not have to pay for it!
 
  • Like
Reactions: Mark1 and AlanQ
A video recently uploaded to social media by a Sydney resident has caused quite a stir among shoppers – and rightfully so. The time-lapse clip, which shows the man's visit to a Coles store, revealed that only two of the nine cash registers located in the supermarket were accepting cash payments.


The customer then went on to make a rather dire prediction about the future, stating that he believes all the cash-accepting registers will be done away with by the end of the year. As a result, much of the post's comment section was instantly filled with furious customers speaking out against what they saw as a clear example of the store being anti-cash.




View attachment 33961
Sydney customer slams Coles supermarket for not having enough registers that accept cash. Image: Tiktok.


Pro-cash organisation Cash Welcome coordinator Jason Bryce also voiced his concerns, explaining how difficult it is for people who don’t have access to other payment methods to get their groceries. 'If you’re paying with cash, you have to wait longer for the increasingly limited numbers of terminals that accept cash,’ he added, 'People paying with a card or phone get skipped to the front of the line. Supermarkets are discriminating against people who rely on cash.'
He went on to say that the issue was even more concerning considering what happened at Woolworths supermarkets around Australia last month when their EFTPOS (Electronic Funds Transfer at Point of Sale) system took a temporary dive, causing them to only accept cash payments.

Taking a closer look at the problem reveals that the general concept of a cashless society is something that has been talked about for years. With the introduction of electronic payment methods, digital wallets, and even facial and biometric recognition technology, some people think that a paperless world is inevitable. However, despite the convenience these advances bring, it’s important for us to protect our right to choose how we pay, especially for necessities like food and groceries.


Key Takeaways

  • A Sydney customer has voiced concerns over the decreasing number of self-service registers accepting cash at his local Coles supermarket.
  • Sydney DJ Tom Budin recorded a TikTok video showcasing that only two out of nine self-service machines at his local store accepted cash. He predicted that these remaining cash-accepting machines would be gone by the end of the year.
  • Pro-cash organisation Cash Welcome argued that supermarkets are discriminating against customers who wish to pay cash, forcing them to wait longer for service.
  • Despite these concerns, Coles currently has no plans to phase out cash entirely and continues to offer cash payment options at some registers.


At the end of the day, even though we may be comfortable using cards, phones and digital wallets, some members in our community still prefer to use cash – and it’s important for supermarkets not to put them at a disadvantage.

As this Sydney customer pointed out, we must all actively defend our right to choose how we pay. After all, everyone should have the freedom on how to pay their dues, may it be through card or cash. Like what you read? Share us your thoughts on this, SDC members!
Have always been only two(cash) out of 8 self serve registers at my local Coles as well. If not in a hurry I just go to the manned checkout and wait in line. It is annoying though when someone who could use a card one chooses to use one of the only two cash ones when they could have used a card only register.
 
  • Like
Reactions: AlanQ
I would leave the groceries in the cart and walk out. Then go back and fill another cart up if it happens again walk out They would get sick of putting everything back.
Even with me being retired, you clearly a lot more time than I have.
 
  • Like
Reactions: Mark1
I refuse to shop anywhere that won’t accept cash, i always carry enough cash for small shops and for bread, milk etc. as I don’t like to wave my card for anything under $50. Too many shops impose a charge for using a card under this amount. We have a couple of shops where I live that only accept cards and they have lost quite a lot of business due to this. One has since started to accept cash again.
imposing a charge or recouping the cost you may have a reason to not shop there, but the charge should only applyto credit cards.
 
we all need choices , CASH AND CARD
Im also wondering after todays line up of information whether I need to change from Coles on line. They have been bombarded with negatives right left and centre I know Woolworths won awards But is it any better do you think
 
It’s cash only for me ,if they want our business they had better start to listen or will lose customers, no skin off my nose.
Many people who pay by cash only do it for a reason. To scam the ATO by not declaring the cash income to start with.
 
How am I supposed to give my grandchildren birthday and Christmas gifts if not with cash. They love cash so that they can then spend it on line buying computer games or whatever else they want. Cash is good.
My kids don't want cash. They all use their phones for payments. Cash is an inconvenience
 

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