Banks face pressure to adjust practices amid new regulations on debit card surcharges

In the age of digital transactions, where the convenience of tapping a card has become second nature, Australians have been increasingly burdened by the pesky addition of card surcharges.

These small fees, often tacked onto purchases when using a debit card, can add up quickly, leaving many consumers feeling nickel-and-dimed.

But there's good news on the horizon for shoppers who are tired of these extra charges eating into their budgets.


The federal government has announced a bold move to ban debit card surcharges starting 1 January 2026.

This initiative is part of a broader effort to protect consumers from what many consider to be unfair financial practices.

Assistant Treasurer Stephen Jones has highlighted the impact of these surcharges.


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Debit card surcharges are set to be banned by the federal government by early 2026, pending a Reserve Bank review. Credit: Shutterstock


‘It might seem like a small charge every time you tap and go, but it punches a big hole in your wallet at the end of the year when you add up all those fees,’ he said.

While payment service providers and banks save on costs associated with handling cash, those savings aren't reflected in the fees charged to small businesses or consumers.

This can burden smaller retailers, who may face higher transaction fees that cut their margins.


The decision to target card surcharges comes as the Reserve Bank of Australia (RBA) conducts a comprehensive review of the payments system.

This review is expected to illuminate the extent of surcharges across the country and provide a clearer picture of their economic impact.

While the exact figures of how much Australians pay in debit card surcharges each year remain unclear, the consensus is that the cumulative effect is significant.

As we await the findings of the RBA's review, the government's announcement serves as a stern warning to banks and payment service providers.

‘Clearly, there's excessive charging going on here [and] we want to get to the bottom of it.’ Jones exclaimed.


The government's proactive stance reflects its commitment to ensuring a fairer and more transparent financial landscape for all Australians.

If the ban goes into effect as planned, you can look forward to a future where the price you see is the price you pay without the unwelcome surprise of additional fees at checkout.

‘We're sending a signal both to the bank and to the card payment providers that the government is willing to move unless they change their behaviour.’ he added.

However, it's important to note that while the ban is set to target debit card surcharges, credit card fees may still apply.

Providers often justify these fees due to the rewards and benefits of credit card use.

As such, consumers must remain vigilant and consider the cost-benefit analysis of using credit versus debit for their purchases.


In other news, a Reserve Bank of Australia report reveals that card surcharges on in-person payments have risen by 77.5 per cent since 2019.

Consumers are showing greater acceptance of these surcharges despite the increased costs, with fewer actively avoiding merchants that impose them compared to previous years. You can read more about it here.
Key Takeaways
  • The federal government has announced its intention to ban debit card surcharges by the start of 2026, pending a Reserve Bank review.
  • Assistant Treasurer Stephen Jones has highlighted that debit card surcharges can significantly impact consumers financially.
  • How much Australians are charged in debit card surcharges annually is still being determined.
  • The government warned banks and payment service providers to cease 'excessive' surcharges or face regulatory action.
Have card surcharges been a thorn in your side? Are you looking forward to the proposed changes? Share your experiences and opinions in the comments below.
 

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Clearly the government is worried about the election.

So they are making a 'promise' entirely dependent on the people voting them back in, but with an implementation date so distant that they have plenty of time for them to change their minds.

Let's get the ALBOtross off our necks.
Totally agree - its all about the next election
 
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Reactions: IAN3005
I think the Debit Card surcharges are so wrong. A lot of establishments don’t take cash anymore so you have no choice other than to use your Debit card and then get charged a surcharge! Wrong and Rude!
Yes you do have a choice - walk away from the store after letting them know why you are walking!
 
reward cards should be next ,as for rewards they add an annual charge (seperate from the usage ) to accomodate the benefit of points/rewards. the other charges as on each purchase should be removed as they benefit the seller more than the buyer. eg.the money is in their bank before the customer has left the store,nil cash handling /theft/ insurance/simplified accounting etc, these costs are an enormous saving for a business, not to mention that not having any funds still makes a ready customer and they usually spend more when its credit
You are so right, as business’s have the money paid into their accounts the same day, and the money is taken out of the purchasers account within minutes.
 
Merchants are providing a service for the the banks to the point where banks longer do anything other than collect money for nothing. The Albosleazy government has had plenty of time to fix this problem indicating they don't care about Australians. I just hope people wake up to this and never vote these lazy arse morons in again, ever. It's time for change.
 
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Ridiculous they will just make everything else more expensive as the retailers will still need to pay it. So sad for those that have worked out how not to
pay the charges. Ie. Your campaign to allow cash
 
I don't use Tap&Go......I have found that some businesses are adding a fee for swipe& pin too.
Some of those places + some taxis prefer you to pay by card then charge you a fee.
 
I don't use Tap&Go......I have found that some businesses are adding a fee for swipe& pin too.
Some of those places + some taxis prefer you to pay by card then charge you a fee.
Charge a fee... I don't use them. I will not.
 

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