Banks face pressure to adjust practices amid new regulations on debit card surcharges

In the age of digital transactions, where the convenience of tapping a card has become second nature, Australians have been increasingly burdened by the pesky addition of card surcharges.

These small fees, often tacked onto purchases when using a debit card, can add up quickly, leaving many consumers feeling nickel-and-dimed.

But there's good news on the horizon for shoppers who are tired of these extra charges eating into their budgets.


The federal government has announced a bold move to ban debit card surcharges starting 1 January 2026.

This initiative is part of a broader effort to protect consumers from what many consider to be unfair financial practices.

Assistant Treasurer Stephen Jones has highlighted the impact of these surcharges.


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Debit card surcharges are set to be banned by the federal government by early 2026, pending a Reserve Bank review. Credit: Shutterstock


‘It might seem like a small charge every time you tap and go, but it punches a big hole in your wallet at the end of the year when you add up all those fees,’ he said.

While payment service providers and banks save on costs associated with handling cash, those savings aren't reflected in the fees charged to small businesses or consumers.

This can burden smaller retailers, who may face higher transaction fees that cut their margins.


The decision to target card surcharges comes as the Reserve Bank of Australia (RBA) conducts a comprehensive review of the payments system.

This review is expected to illuminate the extent of surcharges across the country and provide a clearer picture of their economic impact.

While the exact figures of how much Australians pay in debit card surcharges each year remain unclear, the consensus is that the cumulative effect is significant.

As we await the findings of the RBA's review, the government's announcement serves as a stern warning to banks and payment service providers.

‘Clearly, there's excessive charging going on here [and] we want to get to the bottom of it.’ Jones exclaimed.


The government's proactive stance reflects its commitment to ensuring a fairer and more transparent financial landscape for all Australians.

If the ban goes into effect as planned, you can look forward to a future where the price you see is the price you pay without the unwelcome surprise of additional fees at checkout.

‘We're sending a signal both to the bank and to the card payment providers that the government is willing to move unless they change their behaviour.’ he added.

However, it's important to note that while the ban is set to target debit card surcharges, credit card fees may still apply.

Providers often justify these fees due to the rewards and benefits of credit card use.

As such, consumers must remain vigilant and consider the cost-benefit analysis of using credit versus debit for their purchases.


In other news, a Reserve Bank of Australia report reveals that card surcharges on in-person payments have risen by 77.5 per cent since 2019.

Consumers are showing greater acceptance of these surcharges despite the increased costs, with fewer actively avoiding merchants that impose them compared to previous years. You can read more about it here.
Key Takeaways
  • The federal government has announced its intention to ban debit card surcharges by the start of 2026, pending a Reserve Bank review.
  • Assistant Treasurer Stephen Jones has highlighted that debit card surcharges can significantly impact consumers financially.
  • How much Australians are charged in debit card surcharges annually is still being determined.
  • The government warned banks and payment service providers to cease 'excessive' surcharges or face regulatory action.
Have card surcharges been a thorn in your side? Are you looking forward to the proposed changes? Share your experiences and opinions in the comments below.
 
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i have known for sometime now not totap and i do not. i pay cash for a coffee or such like item and if that is refused i would leave without payment made.
 
yes your right for the short time like now, but the united force of ALL the shops setting the rules removes the power of being a customer. The real problem will rear its ugly head when they want to remove the cash option...wait and see as for the law commerce always gets around it
Yes, you're right. I have commented before that once they remove the cash option we will be hit with fees left, right and centre everytime we use a card, and heaven knows how much those fees will be.
I don't agree with the fact that shops can refuse to accept cash just pointing out that at this current time it is lawful unfortunately.
That is why I personally do not give my business to anyone who will not accept cash.
 
Clearly the government is worried about the election.

So they are making a 'promise' entirely dependent on the people voting them back in, but with an implementation date so distant that they have plenty of time for them to change their minds.

Let's get the ALBOtross off our necks.
That's one bird that I would like to see get 'BIRD FLU'.....
 
Or is this just a ploy to push the agenda to go cashless. Part of the reason many people still prefer cash is because it holds its value from transaction to transaction, whereas card payments are diminished by bank fees. With no fees at the checkout are they trying to fool us into accepting card payments only? Just a thought….
 
We all must fight for keeping cash available for use in Australia....the future without cash is a frightening aspect for all of us......having only card transactions will see us lose total control over our hard earned dollars and cents.....it will open up a real can of worms with our banks who can implement all manner of controlling measures as to how we can use our money and the charges that they can implement for the use of our own money as well.....it really is frightening and if the banks can make extra from our savings then they will certainly do so.....GREEDY bastards. FIGHT FOR CASH at all costs. ps.......don't forget what happens when the banking system goes off line or is hacked and the banks shut down to fix the problem etc......then we are totally screwed and technically BROKE until the problem is rectified.
 
Clearly the government is worried about the election.

So they are making a 'promise' entirely dependent on the people voting them back in, but with an implementation date so distant that they have plenty of time for them to change their minds.

Let's get the ALBOtross off our necks.
Yep and next year we will probably be saying the same about Crustyfulli
 
Only on 01.01.26 this will happen ....... WTF? most people won't be alive by then. grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
 
NEVER ceases to amaze me. Remember the Banking Royal Commission? The Liberals were totally opposed to it EVEN WHEN we all learned that Joe Hockey's own mum had been conned by a bleeding big 4 bank. Then the Libs were NOT interested in following up ANY of their recommendations. NOW we learn that the ALP govt wants to get tougher on all these rorts by the big banks, which net them an average $4 BILLION every year, and Liberal Senator Bridgette McKenzie wants to protect the banks and what they take
 
I get sick of paying fees to use my debit card when the money is coming dir3ctly out of my account. I always pay cash for small amounts, as a lot of business’s charge a fee if you spend under $10 or $20. The banks don’t want you to use cash & then they have the cheek to charge you to take money out of your own account.
 
Why will it take unto 2026 just to ban these fees? 🤔
That'll be 8 years after the UK banned them. 🙄

However, there'll still be charges between the banks, and retailers will still be charged but won't be able to pass it on.
 
Yes, you're right. I have commented before that once they remove the cash option we will be hit with fees left, right and centre everytime we use a card, and heaven knows how much those fees will be.
I don't agree with the fact that shops can refuse to accept cash just pointing out that at this current time it is lawful unfortunately.
That is why I personally do not give my business to anyone who will not accept cash.
I'm the opposite. If they only take cash and not card I won't go in there.
 
Just another vote buying stunt. It could and should be implemented immediately but they won't do that. If by some miracle these incompetent clowns manage to lie their way into a second term, they will come up with some lame excuse to not go through with it just like the $275 power bill reduction we are still waiting for.:mad:
 
I paid with a debit card at the clinic yesterday and to my amazement when I looked at my bank statement (online) I discovered a 40c surcharge. It has never happened before and I was amazed to see it. No-one at the surgery warned me that this would happen.
 
I am perfectly happy to pay charges for using my credit card, as i am gaining time, but I am becoming increasingly frustrated when being charged for using my debit card, which immediately comes out of my personal account. I don't carry hundreds of dollars cash but I use cash now more than i have in recent years. It concerns me that the charges will be waived until cash is a thing of the past then BAM.... charges everywhere!
I object to ANY charges be they debit or credit....ITS A RORT.
 
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I paid with a debit card at the clinic yesterday and to my amazement when I looked at my bank statement (online) I discovered a 40c surcharge. It has never happened before and I was amazed to see it. No-one at the surgery warned me that this would happen.
I'd go back and DEMAND a refund and an explanation of why such a charge exists.
I check EVERY transaction and if there isn't a perfectly good explanation I demand a refund ... I don't care who the hell it is.
 
Well, I've been saying this for ages but it Falls on deaf ears... once they go CASHLESS the surcharges will be rife.... the banks will go berserk and charge whatever they like.
They will charge like wounded bulls.... and there will be zilch that you can do about it.. suck it up, baby...
They will also have the right (built into the items and conditions) to freeze your account/s indefinitely at their discretion.
 
King Albulah of Australia can promise anything especially when it is supposed to be imposed in 2026. It will be well after the election and he will be enjoying the fruits of his mismanagement. New king will be elected who will be very friendly to banks and for a very good reason.
 
King Albulah of Australia can promise anything especially when it is supposed to be imposed in 2026. It will be well after the election and he will be enjoying the fruits of his mismanagement. New king will be elected who will be very friendly to banks and for a very good reason.
A monetary reason no doubt.....
 

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