You won't believe what an Aussie shopper received after purchasing a $400 coffee table online
- Replies 10
We’ve all been there - you buy something online after carefully researching it and choosing the perfect one, only to be faced with a huge disappointment when you actually receive it.
This was exactly the case for Aussie shopper Bec Hardgrave, who recently found herself in a situation that has left many of us shocked and amused.
Recently, Bec found herself in an online-shopping disaster, complete with a 'coffee table' she purchased that's better suited as a cheeseboard. Yes, you read that right.
Bec detailed her misadventure on social media, explaining how she thought she had snagged the perfect white cloud-shaped coffee table, measuring 110cm wide, for her new apartment. Bec paid a handsome $400 for the table, but when it arrived, she was gobsmacked.
The table was nothing like how it was advertised. Instead of a trendy, spacious coffee table, she received a miniature version of it.
Not losing her sense of humour, Bec dubbed her new table as meant for the 'seven f****** dwarfs'.
‘So, I recently just moved, and I wanted to buy some furniture for our new apartment, so I went online, I found what was labelled a “coffee table’”,’ Bec said in the clip.
‘I’m going to show you what came in the mail...Guys, this is a cheeseboard with legs. Are you actually kidding me?’
‘New trauma unlocked,’ she continued.
Bec, alongside her disbelief, shared a video showcasing the laughable size of the 'coffee table' compared to a regular-sized dinner plate. Feeling the need to warn other potential victims, she aired out the entire saga.
‘This is it,’ she pointed out.
She stated that she reached out to the online retailer demanding a full refund.
‘So, I decided to email them, telling them the item that arrived is nothing like the pictures,’ she explained.
To her amazement, the retailer responded with what can only be described as 'a bizarre response’.
‘Really sorry for the dissatisfaction,’ the email read.
‘Our return policy means you need to return the item back to us first. When we receive it and confirm there is no man-made damage, we will refund you minus the shipping fee. That’s how it works. Hope you understand,’ it continued.
They advised Bec to return the item to their Foshan, China address, and once they confirmed no man-made damage existed, they would refund her — minus the shipping fee.
The company even said they were willing to provide a 10 per cent refund as compensation before urging Bec to consider selling the table in an online marketplace or gifting it to friends and family instead.
‘Hope you can consider keeping the item,’ the manufacturer stated.
Left baffled, Bec decided to inquire about the shipping quote to return her unfortunate purchase, and she was hit with a staggering $800 shipping fee! Considering the original cost of the table was only $400, she found herself trapped in a dilemma.
‘Obviously, I wasn’t willing to pay that much. So, I guess I’m stuck with this item,’ she said in the video.
Although frustrated and disappointed, Bec managed to see the humorous side and shared her experience on social media, which has now been viewed over 260,000 times.
Fellow users chimed in with their thoughts on how she could make the best of her new conversation piece.
‘Okay, but if anything comes from this, you got an elevated cheeseboard now,’ one said.
‘That looks like a Year 7 woodwork project,’ someone else joked.
‘You have to keep it! That’s just the best conversation starter,’ another suggested.
Meanwhile, many still urged Bec to contact her bank to dispute the online purchase.
‘My mum had a similar thing happen, and the bank reversed it as a fraud charge as they charged her for something different than what she received,’ one shared.
You can watch Bec’s video below:
If you ever find yourself in a situation like Bec's, don't hesitate to reach out to your bank to dispute the purchase. They may be able to help you with refunds or chargebacks.
While the online-shopping world can be a den of wonders, always be cautious and be sure to stay informed.
And remember, sometimes a bad purchase can end up being an excellent conversation starter for your loved ones. Happy shopping, folks!
This was exactly the case for Aussie shopper Bec Hardgrave, who recently found herself in a situation that has left many of us shocked and amused.
Recently, Bec found herself in an online-shopping disaster, complete with a 'coffee table' she purchased that's better suited as a cheeseboard. Yes, you read that right.
Bec detailed her misadventure on social media, explaining how she thought she had snagged the perfect white cloud-shaped coffee table, measuring 110cm wide, for her new apartment. Bec paid a handsome $400 for the table, but when it arrived, she was gobsmacked.
How much are you willing to pay for a coffee table? Credit: Pixabay/Pexels
The table was nothing like how it was advertised. Instead of a trendy, spacious coffee table, she received a miniature version of it.
Not losing her sense of humour, Bec dubbed her new table as meant for the 'seven f****** dwarfs'.
‘So, I recently just moved, and I wanted to buy some furniture for our new apartment, so I went online, I found what was labelled a “coffee table’”,’ Bec said in the clip.
‘I’m going to show you what came in the mail...Guys, this is a cheeseboard with legs. Are you actually kidding me?’
‘New trauma unlocked,’ she continued.
Bec shared her disbelief online. Credit: bechardgrave/TikTok
Bec, alongside her disbelief, shared a video showcasing the laughable size of the 'coffee table' compared to a regular-sized dinner plate. Feeling the need to warn other potential victims, she aired out the entire saga.
‘This is it,’ she pointed out.
She stated that she reached out to the online retailer demanding a full refund.
‘So, I decided to email them, telling them the item that arrived is nothing like the pictures,’ she explained.
To her amazement, the retailer responded with what can only be described as 'a bizarre response’.
‘Really sorry for the dissatisfaction,’ the email read.
‘Our return policy means you need to return the item back to us first. When we receive it and confirm there is no man-made damage, we will refund you minus the shipping fee. That’s how it works. Hope you understand,’ it continued.
They advised Bec to return the item to their Foshan, China address, and once they confirmed no man-made damage existed, they would refund her — minus the shipping fee.
The company even said they were willing to provide a 10 per cent refund as compensation before urging Bec to consider selling the table in an online marketplace or gifting it to friends and family instead.
‘Hope you can consider keeping the item,’ the manufacturer stated.
Left baffled, Bec decided to inquire about the shipping quote to return her unfortunate purchase, and she was hit with a staggering $800 shipping fee! Considering the original cost of the table was only $400, she found herself trapped in a dilemma.
‘Obviously, I wasn’t willing to pay that much. So, I guess I’m stuck with this item,’ she said in the video.
Although frustrated and disappointed, Bec managed to see the humorous side and shared her experience on social media, which has now been viewed over 260,000 times.
Fellow users chimed in with their thoughts on how she could make the best of her new conversation piece.
‘Okay, but if anything comes from this, you got an elevated cheeseboard now,’ one said.
‘That looks like a Year 7 woodwork project,’ someone else joked.
‘You have to keep it! That’s just the best conversation starter,’ another suggested.
Meanwhile, many still urged Bec to contact her bank to dispute the online purchase.
‘My mum had a similar thing happen, and the bank reversed it as a fraud charge as they charged her for something different than what she received,’ one shared.
You can watch Bec’s video below:
If you ever find yourself in a situation like Bec's, don't hesitate to reach out to your bank to dispute the purchase. They may be able to help you with refunds or chargebacks.
While the online-shopping world can be a den of wonders, always be cautious and be sure to stay informed.
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