'You can't make this up!': Man shares shocking price hike for his credit card

In a world where the cost of living is constantly on the rise, Australians are being increasingly vigilant about their finances.

When unexpected fees crop up and leave a dent in wallets, the reaction is always swift and severe.


This was the case for Aaron Smith, as he discovered that his bank decided to hike his annual credit card fee.

Mr Smith, an HSBC credit card holder, did not have annual fees from his credit card.

However, Mr Smith received a letter informing him of an 'important change' to his HSBC Premier World MasterCard.


compressed-pexels-credit card.jpeg
Mr Smith enjoyed his HSBC credit card without any annual fees before the hike. Image Credit: Pexels/Anete Lusina


The letter stated his annual credit card fee may hike up to $399 and should take effect on or after 11 March 2025.

However, the letter did not have any information or explanation about the fee increase.

Mr Smith took to social media to express his disbelief about the steep increase.

'I don't think so, HSBC,' he wrote in the post.

The post quickly garnered the attention of many Aussies as they echoed Mr Smith's frustration.


'You can't make this stuff up! B***** h***,' one commenter exclaimed.

'That's wicked. Cancel it and burn the b***** thing. That goes to executive salaries,' another said.

'This seems excessive. This is why I don't have a credit card,' another said.

Mr Smith's situation, however, was not an isolated case.

A 2023 research conducted by the financial website RateCity found that credit card fees from seven providers rose by 200 per cent within three months.

The majority of these increases were for rewards cards—cards touted for their extensive benefits, all while hiding costs.


Sally Tindall of RateCity shared that these fee hikes were among the steepest she had ever seen.

Ms Tindall urged credit card users to reassess their cards and whether they were still getting value for their money.

'What was right for you a few years ago may not be right for you today because of a change in the way you spend or your financial goals,' Ms Tindall added.

Mr Smith's issue was also part of a broader trend revealed by the Reserve Bank in its January bulletin.

Australian households have paid almost 10 per cent more in bank fees in the 2023/24 financial year.


The bulletin also stated that credit card and personal loan use has skyrocketed due to the cost-of-living pressures.

Credit card fees saw an 11 per cent increase, attributed in part to Australians spending more overseas.

Meanwhile, personal loan fees have jumped by 34 per cent.

The takeaway from Mr Smith's experience is clear: it's crucial for Australians, particularly seniors, to stay updated about their financial products.

If you find yourself facing a similar situation as Mr Smith, it's essential to weigh your options.

Can you negotiate the fee with your bank, or is it time to shop around for a better deal?
Key Takeaways

  • A man expressed his shock after his credit card's annual fee jumped from $0 to $399 without any explanation.
  • The man, who was an HSBC customer, wrote about his disapproval on social media, prompting others to react with astonishment and criticism.
  • The rise in credit card fees coincided with an overall increase in bank fees for Australian households.
  • Credit card and personal loan services saw an increase in usage and fees over the past year due to the cost-of-living pressures.
What do you think of Mr Smith's situation with his bank? Share your thoughts and opinions about credit card usage in the comments section below!
 

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Simple solution. Don't have a credit card.
I only use my debit card

If you are constantly using a credit card you are living beyond your means.

Banks charge a fee for having a card.
What a joke, credit cards are a cash cow to banks the interest they charge is astronomical. and then they have the hide to charge you a fee for having one.
Cut them up and save yourself a fortune.
 
The letter stated that it "may" increase to that amount. Should have gone into the bank and got the exact information as to why these charges are made before going on social media as it "may" not actually apply to him as it could've been an auto generated letter to every customer. Some banks charge higher fees if it's a business with high transaction amounts that can also be claimed on their taxes.
 
All banks reserve the right to hike prices on their credit cards
Most credit cards do have certain conditions like silly useless awards points
 
Thank God I don't own a Credit Card anymore - got rid of my last one back around 2015
 
Time to check out all financial institutions. If Banks etc open on Sundays they will jump. There is no way they are going to offer more branch services without increasing their fees even more.
It would a lot cheaper wage-wise to open on Saturday mornings like some credit unions and a couple of banks did until covid.
 
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Reactions: Bill MacL
Simple solution. Don't have a credit card.
I only use my debit card

If you are constantly using a credit card you are living beyond your means.

Banks charge a fee for having a card.
What a joke, credit cards are a cash cow to banks the interest they charge is astronomical. and then they have the hide to charge you a fee for having one.
Cut them up and save yourself a fortune.
Not all credit cards have fees & not everyone who has a credit card has money owing on it, mine's in credit by $6k as I use it for bill paying, works well for me anyway
 
I had a visa card many years ago with a small amount in credit in case of emergency. As soon as the bank announced they were going to start charging fees I closed the account, cut the card up in front of them and told them they could put it in "file 13" (the bin)
 
  • Like
Reactions: magpie1 and Cheezil
Not all credit cards have fees & not everyone who has a credit card has money owing on it, mine's in credit by $6k as I use it for bill paying, works well for me anyway
I pay my bills with my debit card. My bank charges a yearly fee for having a credit card. Money better off in my pocket.
If your credit card is $6,000 in credit why would you not put that money in a savings account where you can get interest on it and pay your bills with your own money instead of the banks.
 
I don't have it (the $6k) in a savings account because it's too easy to raid it & spend on something else other than the bills!
 
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Reactions: Liag and Bridgit
Not all credit cards have fees & not everyone who has a credit card has money owing on it, mine's in credit by $6k as I use it for bill paying, works well for me anyway
I also use credit card to pay bills and for online shopping and it's the only account I have that with that bank, so no-one can access my details for savings etc. as there aren't any.
It is also paid every month.

I had some dude argue with me over the phone about someone trying to access my savings. Ran along with him - asked for his ID and manager, and which account seeing hadn't initially stated it. ON my saying I dont have one he argued constantly overriding me as I spoke - it's the credit card only bank I have. I ended up saying well, you made a mess of that didn't you. and hung up.
 
Tell the bank to "go to hell" and you will go elsewhere; simply close your account. If enough people do the same thing the Banks will eventually get the message that customers are not to be treated as cash cows for the bank.
 
I pay my bills with my debit card. My bank charges a yearly fee for having a credit card. Money better off in my pocket.
If your credit card is $6,000 in credit why would you not put that money in a savings account where you can get interest on it and pay your bills with your own money instead of the banks.
It's convenient to pay by credit card, I put every transaction through there, a good record keeping tool and need to spend $2,000 per month to keep it fee free. Pay it off at the end of every month (done today) so no interest and no fees.
 
When will people realise if CASH is no longer legal tender the banks ,financial institutions will up the fees as we have seen in this letter. AND what are we going to be able to do about it .Please EXPLAIN. I work out how much I have to pay in bills for the month and only draw out how much I need to live on . That way I cannot live above my means . I laugh every time I read these letters. Some people need to be hit in the head with a hammer to wake them up !
 
Unfortunately there are many Australians who have credit cards which they use frivolously and at the end of the month don't have the money to pay the account and so end up copping exorbitant credit card interest fees...this goes on and on and they end up owing far too much which adds to their overall financial woes.
 

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