The fresh fruit and vegetable section at Woolworths is headed for a shake-up, and the retailer has announced that the change will be rolled out to all of its stores in Australia soon.

The supermarket giant, in collaboration with Tiliter, is introducing new Artificially Intelligent (AI) Scales to be used in the supermarket's produce sections nationwide.

According to the supermarket company, the new scales will help customers manage their budgets by providing a convenient and speedy reading of the weight of fruits and vegetables.

Customers need only place their items on the Tiliter AI Scale, which will automatically identify the product and display its weight on the screen, rather than having to wait until they reach the register for an accurate reading.

After that, the device will display a barcode on the screen containing the specific item information for the customer, ready to be scanned with retail mobile checkout applications. Annoying look-up menus will no longer be necessary, thank goodness!

New AI scales will soon replace analogue convenience scales in the produce section. Credit: Photograph Dallas KIlponen/Woolworths.
​

According to Woolies, the artificial intelligence scales have also been placed inside the store at a lower height to make it easier for customers with special needs, particularly those who use wheelchairs, to access them.

A small number of retail locations across the country are providing feedback on the new technology as it goes through its trial period.

It is anticipated that the scales will be gradually rolled out across the entirety of the Woolworths supermarket chain, which includes more than one thousand locations all over the country.

In order to provide customers with a more up-to-date and digital alternative, the new scales will replace the existing analogue convenience scales that are located in the fruit and vegetable department.

Sailesh Shankar, Woolworths' Head of Business Solutions - Customer, Retail and Emerging Concepts, said, "We're excited to continue our partnership with Tiliter through the implementation of new, digital scales."

"Through both accessibility and convenience, these scales will help provide a better in-store shopping experience for our customers. Over the coming months, we'll pay close attention to the customer and team member feedback on the project."

This trial is the result of a partnership between Tiliter and Woolworths that began in 2020 with the launch of Woolworths' Scan & Go initiative.

"The nationwide rollout of Tiliter AI Scales across Woolworths is ushering in the future of retail," said Marcel Herz, Tiliter's CEO.

"With this partnership, a growing number of Australian shoppers will be able to use cutting-edge AI technology in a natural and seamless manner, just as they would their smartphones."

"With technology like this capable of expanding across e-commerce, this is just the beginning."

Up to six scales will be set up at the front of each fresh produce aisle in the fruit and vegetable section of Woolworths stores. You might see one in your local Woolies soon!

It would appear that increasingly modern forms of technology are gradually making their way into our everyday lives. What are your thoughts, folks?

If you're curious to see how the new AI machine works, check out this video below:

Credit: Tiliter.​

 

[Ricci]

Woolies can bring out all the fancy new whiz bangs they like. If the fruit and veg is too expensive no-one will use it. Instead of spending all this money on questionable updates why not include some fruit and veg in the weekly discounts

 

[Jaynius]

And will this mean that we get price per kilo when ordering on line? Instead of per item price for the likes of capsicum and broccoli, sometimes receiving very small ones at a big price.? We can hope

 

[TomDevine55]

Wait until it becomes compulsory to weight your own fruit before you get to the counter. The old saying is: if its too good to be true it normally is. Don't trust a compnay that does something to help, because normally it doesn't, it helps their bottom line.

 

[adorableagnes]

Woolworths to introduce major technology change in fruit and veggie aisle: "The future of retail"​

The fresh fruit and vegetable section at Woolworths is headed for a shake-up, and the retailer has announced that the change will be rolled out to all of its stores in Australia soon.

The supermarket giant, in collaboration with Tiliter, is introducing new Artificially Intelligent (AI) Scales to be used in the supermarket's produce sections nationwide.

​

According to the supermarket company, the new scales will help customers manage their budgets by providing a convenient and speedy reading of the weight of fruits and vegetables.

Customers need only place their items on the Tiliter AI Scale, which will automatically identify the product and display its weight on the screen, rather than having to wait until they reach the register for an accurate reading.

After that, the device will display a barcode on the screen containing the specific item information for the customer, ready to be scanned with retail mobile checkout applications. Annoying look-up menus will no longer be necessary, thank goodness!

New AI scales will soon replace analogue convenience scales in the produce section. Credit: Photograph Dallas KIlponen/Woolworths.
​

According to Woolies, the artificial intelligence scales have also been placed inside the store at a lower height to make it easier for customers with special needs, particularly those who use wheelchairs, to access them.

A small number of retail locations across the country are providing feedback on the new technology as it goes through its trial period.

It is anticipated that the scales will be gradually rolled out across the entirety of the Woolworths supermarket chain, which includes more than one thousand locations all over the country.

In order to provide customers with a more up-to-date and digital alternative, the new scales will replace the existing analogue convenience scales that are located in the fruit and vegetable department.

​

Sailesh Shankar, Woolworths' Head of Business Solutions - Customer, Retail and Emerging Concepts, said, "We're excited to continue our partnership with Tiliter through the implementation of new, digital scales."

"Through both accessibility and convenience, these scales will help provide a better in-store shopping experience for our customers. Over the coming months, we'll pay close attention to the customer and team member feedback on the project."

This trial is the result of a partnership between Tiliter and Woolworths that began in 2020 with the launch of Woolworths' Scan & Go initiative.

"The nationwide rollout of Tiliter AI Scales across Woolworths is ushering in the future of retail," said Marcel Herz, Tiliter's CEO.

"With this partnership, a growing number of Australian shoppers will be able to use cutting-edge AI technology in a natural and seamless manner, just as they would their smartphones."

"With technology like this capable of expanding across e-commerce, this is just the beginning."

​

Up to six scales will be set up at the front of each fresh produce aisle in the fruit and vegetable section of Woolworths stores. You might see one in your local Woolies soon!

It would appear that increasingly modern forms of technology are gradually making their way into our everyday lives. What are your thoughts, folks?

If you're curious to see how the new AI machine works, check out this video below:

Credit: Tiliter.​

So everyone has to have a mobile phone to scan their produce at the weigh station and scan their phone at the check out. How is that easier? It would be better if the scales produce a price sticker then there would be no fluffing around with phones.

 

[Mindygirl12022]

Wait until it becomes compulsory to weight your own fruit before you get to the counter. The old saying is: if its too good to be true it normally is. Don't trust a compnay that does something to help, because normally it doesn't, it helps their bottom line.

Yes I totally agree. It might look as if they are doing it to help the customer but at base it's usually about saving money on staff so things become even more impersonal than they are now.

 

[Grumpypa]

Yes I totally agree. It might look as if they are doing it to help the customer but at base it's usually about saving money on staff so things become even more impersonal than they are now.

The saving would be the saving from theft, seen it many times where the item on the scales is not the item selected from the list, they chose a much cheaper item

 

[JayKay]

These places only "improve" things if it benefits them, not us.
I didn't come down in the last shower!

 

[Jennylolo]

So everyone has to have a mobile phone to scan their produce at the weigh station and scan their phone at the check out. How is that easier? It would be better if the scales produce a price sticker then there would be no fluffing around with phones.

and not everyone has a phone!

 

[thinkbeforedecide]

So everyone has to have a mobile phone to scan their produce at the weigh station and scan their phone at the check out. How is that easier? It would be better if the scales produce a price sticker then there would be no fluffing around with phones.

Mobile phones are heart and soul of many people that why many custom services from banks, supermarkets etc are cut or disappear altogether. CEOs are getting rich from reducing services and save money for companies.

 

[thinkbeforedecide]

This is not new they used to provide scales in the past but you did not have to use mobile phone to register (save money for supermarkets) in your bill but had to use your brain to remember and calculate your budget. All business know that mobile phone addicts love using phone for everything by themselves, just look at the female face in the video how she enjoyed using her phone not knowing that she is being conned.

 

[Joyce]

So everyone has to have a mobile phone to scan their produce at the weigh station and scan their phone at the check out. How is that easier? It would be better if the scales produce a price sticker then there would be no fluffing around with phones.

Just what I am thinking

 

[JustPat]

The way I read it the mobile phone is an option if you are shopping that way so you can do the whole payout on you phone at the checkout, if no phone the scales are giving you an accurate weight though they don't say if they give you the cost as well or if you still have to work that out if you weigh on the regular analogue scales but if the new ones give you a price then you can better estimate you total cost as I have seen many people adding up the shopping on a small calculator as they put it in their trolley obviously so they can keep track of what they are spending but sometimes with fresh fruit and veg. when sold by the kilo then you need to know the weight to calculate the total price but if the scale does that for you it makes things a little easier for you.

 

[viviennemary1951]

So everyone has to have a mobile phone to scan their produce at the weigh station and scan their phone at the check out. How is that easier? It would be better if the scales produce a price sticker then there would be no fluffing around with phones.

That is a fantastic idea! Why can't the mega brains at supermarkets do this?