Woolworths CEO threatened with contempt charge in Senate supermarket price inquiry

In a dramatic turn of events that has captured the attention of consumers and industry watchers alike, Woolworths CEO Brad Banducci found himself in hot water during a Senate inquiry, facing threats of jail time and fines for his reticence in discussing the supermarket giant's substantial profits.


The Senate inquiry, which has been delving into the pricing practices of Australia's major supermarkets, sought to uncover the details behind Woolworths' impressive $1.7 billion profit after tax in the most recent financial year.

Senators were particularly interested in the company's return on equity—a vital indicator of profitability.

However, Banducci sidestepped these inquiries, choosing instead to discuss another metric.


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Outgoing Woolworths CEO Brad Banducci earned the ire of a Greens senator over his response to a question on the supermarket’s return on equity. Image Credit: YouTube/ABC News (Australia)


'We measure return on investment, which we think is the right way of measuring profitability in a company,' Banducci stated.

Return on investment (ROI) measures how profitable an investment is compared to its cost.

On the other hand, return on equity (ROE) checks how well a company uses its shareholders' money to make profits.

Banducci’s response did not satisfy inquiry chair Greens senator Nick McKim, who then issued a warning.

‘I feel compelled to advise you that it is open to the Senate to hold a witness in contempt when they refuse to answer a legitimate question,’ he said.

This serious charge carries a fine of up to $5000 and a potential six-month prison sentence.

The standoff led to a suspension of the hearings, highlighting the intense scrutiny over the profit margins of Woolworths and its main competitor, Coles.

The two supermarkets, which command about two-thirds of Australia's supermarket sector, have been accused of price gouging.


Senator McKim did not mince words when he accused Banducci of selectively presenting data to downplay the company's profitability.

'The fact that (Woolworths' return on equity) is 26 per cent in a year where you made $1.7 billion in profits shows that your company is making off like bandits and effectively has a licence to print money,' McKim said.

He accused Woolworths of using its market dominance to pressure suppliers, including farmers, to reduce wages, compromise staff safety, and overcharge customers.

Banducci denied any allegations of price gouging, stating, 'It’s very hard to say that we have price gouging. I would respectfully submit that this is an incredibly competitive market and that is good for consumers.'

He attributed the rising prices at the checkout to grocery inflation, which he claimed was driven by cost increases from global consumer goods suppliers and the cyclical impacts on domestic fresh food markets.

Despite the CEO's assurances, the inquiry comes at a time when many Australians are feeling the pinch of the cost of living crisis.

Banducci's comments about grocery inflation and the competitive market did little to assuage concerns about the affordability of everyday essentials.


This Senate inquiry is not the only challenge Banducci has faced recently.

His resignation from the top job was announced in February following an interview with ABC's Four Corners, where he struggled to answer questions about Woolworths' market share.

Banducci is set to step down as chief executive at the end of August.


Source: YouTube/ABC News (Australia)

As the inquiry continues, with Coles chief executive Leah Weckert also scheduled to appear, the spotlight remains on the practices of Australia's supermarket behemoths.

The inquiry's timing coincides with a review of the voluntary Food and Grocery Code of Conduct, which governs the relationship between supermarkets and suppliers.

The review has recommended that the code be made mandatory, with significant financial penalties for breaches.
Key Takeaways

  • Woolworths CEO Brad Banducci was threatened with jail and a fine for not answering questions at a Senate inquiry regarding the company's profits.
  • The inquiry chair accused Woolworths of price gouging and exploiting market dominance to the detriment of suppliers, employees, and customers.
  • Woolworths reported a $1.7 billion profit after tax in the most recent financial year, and its return on equity was a key point of contention.
  • There is ongoing scrutiny of major supermarkets, with a review suggesting that the voluntary Food and Grocery Code of Conduct should be made mandatory.
For many, this unfolding story is more than just corporate drama—it's a matter that hits close to home.

Have price increases affected your budget? Do you feel that the market is as competitive as it should be? Share your thoughts in the comments below!
 
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He's also leaving the role in a couple of months, why would he even give a s#!t. He'll be back in Sth Africa by years end (before the results of this sham hearing are released).
After 5 minutes in the Political anarchy that Sth Africa seems to be descending into - it's the best place for the grub.

5 gets you 10 that he'll be sneaking back here to his holiday villa to live withing a few weeks.
Democracy may not be nice when you are being held to account ... but I don't think that luxury is an option in SA.
 
Re: your question -have prices increased so much? A 2 kg chook at woollies costing $25 now when prepandemic cost much much less. Its too expensive. Why should Banducci go to jail when he is a multi milionaire getting millions per year from woolworths to fleece Australian consumers? That money should be returned to all Australian consumers Plus Jail time
What a croc I bought 2 whole chickens 2kg each rspca approved woollies chickens fresh yesterday at the usual price of $12.00 each. Where on earth do you shop.🤔
 
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On shopping...
Brussel Sprouts have gone up from $9.50kg to $15/kg in the last years.
That's 58%>
In the same year, the CPI was 3.5% !!!

Recently Tim Tams hit a new record - $5 !!
Non-special prices at Coles was usually $3.50.
That's 43%
No - we don't eat biscuits. But notice stuff while walking the aisles.
Toothpaste is another massively hiked.

Frozen Hake is up $2 to $9 ... 28%

We don't need an inquiry - we just need our eyes.
Agree with you on pricing. It's not difficult to see what's happening if you are responsible for the shop or an observer.

On the matter of the inquiry, it's true there are other avenues to address competition and pricing. What this inquiry does in this instance is provide is a platform for examining the supermarket practices. Scrutinise under the microscope so to speak. The findings and recommendations (expected out on May 7th I think) will inform policymakers and stakeholders about potential actions, so it's an important step in the process. It needs transparency and confirmation from stakeholders, regarding the accuracy of data, even if information is available elsewhere.

That's why the conduct of Banducci was so appalling in his dismissal of Australian consumer interests. His failure to co-operate opens up a plethora of doubts about the character of this South African fellow.

I've often wondered why large corporations bring in 'talent' from overseas. Maybe it's because they don't have a lifelong connection to the Australian public, making the hurtful, but profitable decisions easier. Think Corporate and shareholder greed. Think about the behaviour of the Qantas bloke, perhaps different in respects to this matter, but still left a pong hanging around when he exited.
 
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Agree with you on pricing. It's not difficult to see what's happening if you are responsible for the shop or an observer.

That's why the conduct of Banducci was so appalling in his dismissal of Australian consumer interests. His failure to co-operate opens up a plethora of doubts about the character of this South African fellow.

I've often wondered why large corporations bring in 'talent' from overseas. Maybe it's because they don't have a lifelong connection to the Australian public, making the hurtful, but profitable decisions easier. Think Corporate and shareholder greed. Think about the behaviour of the Qantas bloke, perhaps different in respects to this matter, but still left a pong hanging around when he exited.
He who pays the piper calls the tune.
But putting aside that he has to act in accordance with his contract, (what does THAT say) every human being also needs to act in accordance with a higher power - the One who gave us a conscience (moral compass) to steer our ships by, and to help is to remain aware of morality and ethics in all of our dealings with each other.
 
they are a business and we have the choice of purchasing from them or not purchasing.
Perhaps if they are acting alone.
But do we know to what extent Woolworths are colluding with Coles?
I often see price-sheckers instore feeding data into hand-help computer-like gadgets.
Who is the recipient of that data?
Does it benefit customers when it reaches destination?

A did into the share registry's of both companies might reveal they hold shares in other grocers, and not just each other.

Hundreds of thousands of Australians do NOT have the choice to "purchase or not purchase from them."
They are either immobile (no car) or too distant from the competition to manage a pile of groceries in the bus etc.
 
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they are a business and we have the choice of purchasing from them or not purchasing.
Normally I would agree and in almost all instances, I can and do make that choice.

The Coles business is not usual. They have the privilege of selling groceries Australia wide in what some deem as a virtual monopoly or duopoly where both appear to act the same. With that privilege comes responsibilities and they do not appear to be playing in a responsible or fair manner to a huge number of Australians, operating as consumers and suppliers.

So, we subject Coles and Woolworths to scrutiny and question the practices of the company in an effort to determine what is truly happening. Nothing wrong with that at all.

Also, some due to location or other reasons may not have the choice you speak of.
 
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My wife and I with no children at home and with a hike in rent (twice) together with every marked price rotating upwards on a virtually daily basis have been forced to reduce the selection of foods that we buy. The money we spend on the reduced list is almost the amount that we used to spend on the whole list - less for more!
 
Some "inside" information about fruit and vegetables availability and pricing.

The purpose of a market in process is to establish a common price for varying quality and quantity of goods.

Brisbane has such a market.

But supermarkets work outside the market making special "bulk contract" deals with farmers whose product purchase price never sees the effect of "level playing-field" action applied by public markets. No. They can avoid all that by NOT applying their purchase deal to the scrutiny of public buyers and therefore public assessment of their prices. They escape public notice.

That's not the end of the pricing trickery either as this allows the big ones to settle ANY price on their fruit and veg products and put them on offer at any price (including frequent ridiculous values). As the big ones ticket their products,the local independent fruiterer slips into supermarkets to get the "daily" price the returns to his shop and marks the product at 85 to 90% of the supermarket price. This compounds the problem price wise although consumers tend to pick the product with the lower cost.

In conclusion: we have all seen tomatoes at $13/kg, lettuce at $9.50 each, leeks which used sell in bunches of 3 are now $3 each and every excuse in the book is used to "justify" these daily changes. C'mon Australians - we may be silly but we're not stupid!
 
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Perhaps if they are acting alone.
But do we know to what extent Woolworths are colluding with Coles?
I often see price-checkers instore feeding data into hand-help computer-like gadgets.
Who is the recipient of that data?
Does it benefit customers when it reaches destination?

A dig into the share registry's of both companies might reveal they hold shares in other grocers, and not just each other.

Hundreds of thousands of Australians do NOT have the choice to "purchase or not purchase from them."
They are either immobile (no car) or too distant from the competition to manage a pile of groceries in the bus etc.
 
We have seen these inquiries with Qantas, and no action was taken as the CEO had much of the Gov't in his pocket. Then the Insurance inquiry, which will not go anywhere, and now this inquiry into Supermarkets; why has this inquiry not asked the suppliers like the farmers/ vegetable or Fruit growers to give evidence of what they are paid for, and why have these supermarkets rejected items like crooked carrots, or blemishes which don't affect quality. They do this so they can charge a premium to the customer
So true. I was never asked to attend and/or to participate in any questioning as I would have told them what these CEO's are actually doing.
How would you like to have a certain number of cattle to be deli vered to them at a certain date at a certain price only to be told that they don't want them anymore because the market prices are way cheaper than what they told us they would pay in the first place.?
But if you don't deliver at that certain weight you are then charged a penalty.
YEP THAT IS FAIR IN BANDUCCI"S EYES.
 
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