We’ve all seen our fair share of grocery item mishaps, just like the story we wrote a few weeks ago about a woman who received an ‘unexpected discovery’ in her Woolies online buy.

We get it – it happens to everyone!

And it seems that it’s happened again! Just this week, two Woolworths shoppers have revealed that they received an entirely different canned product from what they purchased in store, and both cans were from the same company.

Hmmm, is this a case of a couple one-off “mispackaging” errors? Or is a larger quality control issue at hand?

Two Woolies shoppers revealed that they received fruits instead of crushed tomatoes in their tin cans. Credit: Twitter/@charith_h. ​

Sharing on Twitter, one shopper posted photos of two cans of Ardmona Crushed Vine Ripened Tomatoes he bought from his local Woolworths.

He tagged the official Twitter account of Woolworths on the post and asked: “Is there something odd here?”

Apparently, when he opened the can, he discovered that it was filled with mixed fruit, instead of the expected crushed tomatoes.

And just one day later, another shopper tweeted a photo of his can of “crushed tomatoes” from Ardmona, only to reveal that it contained fruit as well.

He tagged the official Twitter account of Woolworths as well and said: “Not sure what is going on with Ardmona but some basic QA is needed.”

The representative from Woolworths handling the social media account has already reached out to the affected customers and assisted them in private.

​

Robert Giles, the chief executive of major fruit and vegetable processor SPC Australia, confirmed that a small number of their sliced fruits had been unintentionally placed into the cans of crushed tomatoes.

“We have been made aware that some SPC Two Fruits have been mispackaged as Ardmona Crushed Vine Ripened Tomatoes,” said Mr Giles.

“This has affected a small number of products and we apologise to all our customers for this error.”

“At SPC, we prioritise delivering the highest quality Australian-made goods.”

SPC encourages shoppers who have been affected by the unfortunate mix-up to contact them through their customer service for possible returns or refunds.

If you have also been affected by the mispackaging incident from SPC, we suggest contacting SPC and your local Woolworths to access your refund. Click here for Woolies contact details.

 

[MummaG]

Woolies shoppers receive “mispackaged” canned products, SPC Australia responds​

We’ve all seen our fair share of grocery item mishaps, just like the story we wrote a few weeks ago about a woman who received an ‘unexpected discovery’ in her Woolies online buy.

We get it – it happens to everyone!

And it seems that it’s happened again! Just this week, two Woolworths shoppers have revealed that they received an entirely different canned product from what they purchased in store, and both cans were from the same company.

Hmmm, is this a case of a couple one-off “mispackaging” errors? Or is a larger quality control issue at hand?

Two Woolies shoppers revealed that they received fruits instead of crushed tomatoes in their tin cans. Credit: Twitter/@charith_h. ​

Sharing on Twitter, one shopper posted photos of two cans of Ardmona Crushed Vine Ripened Tomatoes he bought from his local Woolworths.

He tagged the official Twitter account of Woolworths on the post and asked: “Is there something odd here?”

Apparently, when he opened the can, he discovered that it was filled with mixed fruit, instead of the expected crushed tomatoes.

And just one day later, another shopper tweeted a photo of his can of “crushed tomatoes” from Ardmona, only to reveal that it contained fruit as well.

He tagged the official Twitter account of Woolworths as well and said: “Not sure what is going on with Ardmona but some basic QA is needed.”

The representative from Woolworths handling the social media account has already reached out to the affected customers and assisted them in private.

​

Robert Giles, the chief executive of major fruit and vegetable processor SPC Australia, confirmed that a small number of their sliced fruits had been unintentionally placed into the cans of crushed tomatoes.

“We have been made aware that some SPC Two Fruits have been mispackaged as Ardmona Crushed Vine Ripened Tomatoes,” said Mr Giles.

“This has affected a small number of products and we apologise to all our customers for this error.”

“At SPC, we prioritise delivering the highest quality Australian-made goods.”

SPC encourages shoppers who have been affected by the unfortunate mix-up to contact them through their customer service for possible returns or refunds.

If you have also been affected by the mispackaging incident from SPC, we suggest contacting SPC and your local Woolworths to access your refund. Click here for Woolies contact details.

not sure how this is Woolies fault. Sure let them know, but SPC is the culprit

 

[sim140]

Buyer would have actually got a bargain!
Even paying max price of $1.40 for can of crushed tomatoes ($3.41 / kg) equivalent price for SPC fruit would be $5.21 / kg.
Chill out and enjoy it!

 

[Diane D]

Woolies shoppers receive “mispackaged” canned products, SPC Australia responds​

We’ve all seen our fair share of grocery item mishaps, just like the story we wrote a few weeks ago about a woman who received an ‘unexpected discovery’ in her Woolies online buy.

We get it – it happens to everyone!

And it seems that it’s happened again! Just this week, two Woolworths shoppers have revealed that they received an entirely different canned product from what they purchased in store, and both cans were from the same company.

Hmmm, is this a case of a couple one-off “mispackaging” errors? Or is a larger quality control issue at hand?

Two Woolies shoppers revealed that they received fruits instead of crushed tomatoes in their tin cans. Credit: Twitter/@charith_h. ​

Sharing on Twitter, one shopper posted photos of two cans of Ardmona Crushed Vine Ripened Tomatoes he bought from his local Woolworths.

He tagged the official Twitter account of Woolworths on the post and asked: “Is there something odd here?”

Apparently, when he opened the can, he discovered that it was filled with mixed fruit, instead of the expected crushed tomatoes.

And just one day later, another shopper tweeted a photo of his can of “crushed tomatoes” from Ardmona, only to reveal that it contained fruit as well.

He tagged the official Twitter account of Woolworths as well and said: “Not sure what is going on with Ardmona but some basic QA is needed.”

The representative from Woolworths handling the social media account has already reached out to the affected customers and assisted them in private.

​

Robert Giles, the chief executive of major fruit and vegetable processor SPC Australia, confirmed that a small number of their sliced fruits had been unintentionally placed into the cans of crushed tomatoes.

“We have been made aware that some SPC Two Fruits have been mispackaged as Ardmona Crushed Vine Ripened Tomatoes,” said Mr Giles.

“This has affected a small number of products and we apologise to all our customers for this error.”

“At SPC, we prioritise delivering the highest quality Australian-made goods.”

SPC encourages shoppers who have been affected by the unfortunate mix-up to contact them through their customer service for possible returns or refunds.

If you have also been affected by the mispackaging incident from SPC, we suggest contacting SPC and your local Woolworths to access your refund. Click here for Woolies contact details.

 

[KatKop]

Am I imagining it or do we have some retail bias on this forum? Good guys = Aldi & Kmart. Bad guys = Woolies (and less often Coles).

 

[sim140]

Certainly....this poor misguided little can could have easily ended up in a shipment to Coles or even "heavens forbid" Aldi and we wouldn't have heard boo about it! Maybe Woolies just have more disgruntled customers than others who spend their boring days complaining!

Do Aldi even stock many Aust brands???

 

[Lizzy]

Woolies shoppers receive “mispackaged” canned products, SPC Australia responds​

We’ve all seen our fair share of grocery item mishaps, just like the story we wrote a few weeks ago about a woman who received an ‘unexpected discovery’ in her Woolies online buy.

We get it – it happens to everyone!

And it seems that it’s happened again! Just this week, two Woolworths shoppers have revealed that they received an entirely different canned product from what they purchased in store, and both cans were from the same company.

Hmmm, is this a case of a couple one-off “mispackaging” errors? Or is a larger quality control issue at hand?

Two Woolies shoppers revealed that they received fruits instead of crushed tomatoes in their tin cans. Credit: Twitter/@charith_h. ​

Sharing on Twitter, one shopper posted photos of two cans of Ardmona Crushed Vine Ripened Tomatoes he bought from his local Woolworths.

He tagged the official Twitter account of Woolworths on the post and asked: “Is there something odd here?”

Apparently, when he opened the can, he discovered that it was filled with mixed fruit, instead of the expected crushed tomatoes.

And just one day later, another shopper tweeted a photo of his can of “crushed tomatoes” from Ardmona, only to reveal that it contained fruit as well.

He tagged the official Twitter account of Woolworths as well and said: “Not sure what is going on with Ardmona but some basic QA is needed.”

The representative from Woolworths handling the social media account has already reached out to the affected customers and assisted them in private.

​

Robert Giles, the chief executive of major fruit and vegetable processor SPC Australia, confirmed that a small number of their sliced fruits had been unintentionally placed into the cans of crushed tomatoes.

“We have been made aware that some SPC Two Fruits have been mispackaged as Ardmona Crushed Vine Ripened Tomatoes,” said Mr Giles.

“This has affected a small number of products and we apologise to all our customers for this error.”

“At SPC, we prioritise delivering the highest quality Australian-made goods.”

SPC encourages shoppers who have been affected by the unfortunate mix-up to contact them through their customer service for possible returns or refunds.

If you have also been affected by the mispackaging incident from SPC, we suggest contacting SPC and your local Woolworths to access your refund. Click here for Woolies contact details.

When you want things to be as cheap as possible, this sort of thing will happen, machines do not have brains, when things run short on conveyor belts it is up to people to fix it. Or in some cases another machine to pick up the mistake. It has to happen to be detected, so something has to give, Just take it pack and get a refund, or else just check weight against other items before purchase. It is no worse that the e weight of meat products, that can be either way, under or over weight, but it saves on labour. so up to us to check before purchase.

 

[Petendee]

Woolies shoppers receive “mispackaged” canned products, SPC Australia responds​

We’ve all seen our fair share of grocery item mishaps, just like the story we wrote a few weeks ago about a woman who received an ‘unexpected discovery’ in her Woolies online buy.

We get it – it happens to everyone!

And it seems that it’s happened again! Just this week, two Woolworths shoppers have revealed that they received an entirely different canned product from what they purchased in store, and both cans were from the same company.

Hmmm, is this a case of a couple one-off “mispackaging” errors? Or is a larger quality control issue at hand?

Two Woolies shoppers revealed that they received fruits instead of crushed tomatoes in their tin cans. Credit: Twitter/@charith_h. ​

Sharing on Twitter, one shopper posted photos of two cans of Ardmona Crushed Vine Ripened Tomatoes he bought from his local Woolworths.

He tagged the official Twitter account of Woolworths on the post and asked: “Is there something odd here?”

Apparently, when he opened the can, he discovered that it was filled with mixed fruit, instead of the expected crushed tomatoes.

And just one day later, another shopper tweeted a photo of his can of “crushed tomatoes” from Ardmona, only to reveal that it contained fruit as well.

He tagged the official Twitter account of Woolworths as well and said: “Not sure what is going on with Ardmona but some basic QA is needed.”

The representative from Woolworths handling the social media account has already reached out to the affected customers and assisted them in private.

​

Robert Giles, the chief executive of major fruit and vegetable processor SPC Australia, confirmed that a small number of their sliced fruits had been unintentionally placed into the cans of crushed tomatoes.

“We have been made aware that some SPC Two Fruits have been mispackaged as Ardmona Crushed Vine Ripened Tomatoes,” said Mr Giles.

“This has affected a small number of products and we apologise to all our customers for this error.”

“At SPC, we prioritise delivering the highest quality Australian-made goods.”

SPC encourages shoppers who have been affected by the unfortunate mix-up to contact them through their customer service for possible returns or refunds.

If you have also been affected by the mispackaging incident from SPC, we suggest contacting SPC and your local Woolworths to access your refund. Click here for Woolies contact details.

Woolies shoppers receive “mispackaged” canned products, SPC Australia responds​

We’ve all seen our fair share of grocery item mishaps, just like the story we wrote a few weeks ago about a woman who received an ‘unexpected discovery’ in her Woolies online buy.

We get it – it happens to everyone!

And it seems that it’s happened again! Just this week, two Woolworths shoppers have revealed that they received an entirely different canned product from what they purchased in store, and both cans were from the same company.

Hmmm, is this a case of a couple one-off “mispackaging” errors? Or is a larger quality control issue at hand?

Two Woolies shoppers revealed that they received fruits instead of crushed tomatoes in their tin cans. Credit: Twitter/@charith_h. ​

Sharing on Twitter, one shopper posted photos of two cans of Ardmona Crushed Vine Ripened Tomatoes he bought from his local Woolworths.

He tagged the official Twitter account of Woolworths on the post and asked: “Is there something odd here?”

Apparently, when he opened the can, he discovered that it was filled with mixed fruit, instead of the expected crushed tomatoes.

And just one day later, another shopper tweeted a photo of his can of “crushed tomatoes” from Ardmona, only to reveal that it contained fruit as well.

He tagged the official Twitter account of Woolworths as well and said: “Not sure what is going on with Ardmona but some basic QA is needed.”

The representative from Woolworths handling the social media account has already reached out to the affected customers and assisted them in private.

​

Robert Giles, the chief executive of major fruit and vegetable processor SPC Australia, confirmed that a small number of their sliced fruits had been unintentionally placed into the cans of crushed tomatoes.

“We have been made aware that some SPC Two Fruits have been mispackaged as Ardmona Crushed Vine Ripened Tomatoes,” said Mr Giles.

“This has affected a small number of products and we apologise to all our customers for this error.”

“At SPC, we prioritise delivering the highest quality Australian-made goods.”

SPC encourages shoppers who have been affected by the unfortunate mix-up to contact them through their customer service for possible returns or refunds.

If you have also been affected by the mispackaging incident from SPC, we suggest contacting SPC and your local Woolworths to access your refund. Click here for Woolies contact details.

Statements are factually incorrect.
Canning process is to pack during the season (Febtuary to May) in "bright cans". These are warehoused in pallet lots.
Fruit canning and tomato lines are completely separate and should be stored separately for obvious reasons.
Once orders are received the pallets are drawn for labelling throughout the year and can be identified by the inkjet production code imprint on the can.
I would assume that there is a pallet load of labelled product circulating in retail unless SPC have been able to stop the distribution