A Woolworths customer has taken to Facebook to complain about a ‘hidden’ problem in a packet of the supermarkets self-branded mince meat.

One woman has shared that she recently bought a 1-kilogram pack of Beef Mince from her local Woolies. However, after she got home and inspected her purchases, she took a closer look at the packet and discovered quite a weighty issue.

On the upper right corner of the label, the package says it contains 1 kg worth of meat. But when the woman took out her home scales and weighed the package herself, the measurement showed that the weight was only 868 grams, which is 132 grams less than the advertised amount, when not even taking into account the packaging itself.

The shopper clarified that she would have not made a fuss if there were only a few grams missing, but more than a hundred grams short of the advertised weight is unfair for customers who might not be getting their money’s worth.

The woman claimed that her 1kg pack of mince meat weighed just 868g. Credit: Facebook.​

A representative from Woolworths has since reached out to the customer and responded to her claims, saying that the management is now looking into the problem with their suppliers.

“Our suppliers have a range of checks and balances in place to ensure our products comply with trade measurement requirements,” said the representative, adding that customers are always free to return the products for a refund.

In most supermarkets, the labels on their pre-packed products usually feature an “e” symbol beside their content weight. This symbol is called the Average Quantity System (AQS) e-mark, meaning that the weight of the product inside the packaging is not always exact and accurate.

With the rising prices of groceries these days, every gram counts! Do you check the weight of your buys at home, too?

 

[Wingover]

Years ago I worked for a well known baker. The bakery would produce a “specialty loaf” of bread for one of the top players in the bakery market.
When weighing out the loaves, the owner would often say “ if it is under the specified weight - just send it out!” The owner would often comment that for the fine of $50,000 the risk was ok for the product being underweight. It would have been too costly to rebake the undersized ones all the time.

 

[barbaranne]

Have you noticed how much water is in our mince. Let alone the fat content. But ive never weighed it before but will mow. So we are not only paying for water content we are being ripped off with the weight

It's not just mince.
Check the labels on things like Pork Roasts, and Bacon, and you will notice there are other meat products that list "water infused" on their labelling, in other words, injected with water, supposedly to produce "moist", or "more tender" meat, with no mention of making the meat heavier at the same time.
Every ml / gram of water equals one gram of product.