Woman's bizarre ALDI find sparks debate among shoppers

An ordinary shopping trip to ALDI took an unexpected turn for one woman when she stumbled upon an unexpected find.

The sight was unusual, to say the least, but the story behind it is even more intriguing.

It also quickly became a topic of heated discussion among shoppers, with varying opinions ranging from disgust to support.



It was a cat, comfortably nestled in a trolley.

But it turns out that the cat was not a stray but an assistance pet—an animal trained to accompany a person with a disability or a mental health condition. While dogs are the most common assistance animals, cats can also serve this role.


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A woman found an assistance cat at an ALDI store in ACT. Image source: Facebook



These animals are often used to provide emotional support to people with post-traumatic stress disorder (PTSD) or anxiety, helping to reduce stress and even alerting their owners to potential mental health episodes. So, while it may seem unusual, the presence of an assistance cat in a public place like a supermarket is entirely legitimate.

However, when the woman shared her unique discovery on social media, it received mixed reactions from users. Some were curious about the type of assistance the cat provided.



‘How does a cat assist in any way? They only want you when you have the cat food out,’ someone commented.

‘Does it grab things off the shelves for you?’ another asked.

On the other hand, social media users also raised hygiene concerns about putting a cat in the trolley, where food is usually placed.

‘Yuck, assistance or not. I don't believe animals should be allowed in our trolleys where we put our food,’ a person expressed.

Another wrote: ‘How unhygienic to have a cat in a food supermarket.’

Meanwhile, some shoppers pointed out that the presence of an animal in a public place can pose a risk to people with allergies.

‘As someone who is contact allergic to cats and dogs, I really hope you clean the trolley well after putting your animal in there,’ a social media user stated.

‘My kids would be in trouble if they sat there after this cat! They have severe allergies,’ a mum said.

This comment received replies from other shoppers, indicating that people with severe allergies should take extra precautions in a public space.

‘You should be wiping down the trolley if you or your family have severe allergies,’ one of the replies said, while another wrote: ‘Most food is packaged and you should wash it anyway.’



Despite the concerns raised, there are those who highlighted the vital role that assistance animals play in the lives of people with disabilities or mental health conditions.

As one commenter pointed out, 'Honestly, I feel if someone’s mental health feels the need for companionship, show compassion and mind our own business.'

‘I don’t see an issue. If it’s helping a person deal with their life, then that’s all that matters,’ another seconded.

While a third person urged people not to 'make fun of someone who needs this’.


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The assistance cate found at an ALDI store sparked debate among shoppers. Image source: Shutterstock



ALDI's store policy about assistance pets is guided by the legislation outlined in the Disability Discrimination Act 1992.

As per this legislation, a person must be able to produce evidence that the animal is an assistance animal and evidence that the animal is trained to meet standards of hygiene and behaviour that are appropriate for an animal in a public space.



Access Link, a disability accessibility agency, is at the forefront of championing inclusion for people with assistance pets.

Here are some tips they've provided on demonstrating greater understanding and support for individuals with disabilities:

  • Familiarise yourself with laws and policies regarding service animals.
  • Recognise that assistance animals are not limited to aiding the blind and visually impaired; they can support individuals with various physical, psychiatric, and mental health conditions.
  • Acknowledge the existence of invisible disabilities, which may not be immediately apparent.
  • If you own a business, prioritise inclusivity by educating the staff about relevant laws, ensuring accessible spaces for individuals with assistance animals, making reasonable accommodations to services or facilities when needed, and promptly addressing any complaints related to discrimination.
Key Takeaways
  • An ALDI shopper encountered a cat in a shopping trolley at an ALDI store, which sparked an online debate about hygiene and the role of assistance animals in public spaces.
  • There was concern over the hygiene and allergy risks associated with having animals in places where food is placed, despite the cat being an assistance pet.
  • This incident raised awareness about the variety of roles assistance animals can have, including supporting individuals with PTSD or anxiety.
  • More education and awareness are needed around assistance animals, and businesses are encouraged to create an inclusive environment per the Disability Discrimination Act 1992.

What are your thoughts on assistance pets, members? Do you or someone you know have one? Let us know in the comments!
 
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As a teenager in the UK I had a jet black cat who went everywhere with me, on busses, trains, shopping, walking beside me or on a lead. If I went out without him he would be waiting at the bus stop when I came home to escort me safely. He liked most dogs but some he would sense may be unfriendly or possible danger, and he would hiss and put his fur up. He never ever did a 'business' when out but he sometimes would squat over a drain outlet to pee when urgent. In shops or on transport he sat on my shoulder. Everyone in our town knew him and he became a celebrity. His mother was a stray and he was the only kitten she produced.
I cannot see any difference to those people who take their children to stores and let them run around screaming and squealing, touching everything, even opening food packets, knocking into other shoppers with no control whatsoever. My children when little wore harnesses/reins so they were under control when in a store. Why don't parents use these today so their children learn how to behave when out. How is that cat more of a nuisance or dangerous?
OK all you guilty ones, let's hear your attacks
I used reins on my 2 the only safe way to take them out. I believe they are now banned by the "thought police" as they are an infringement on the child's freedom. A little like a smack on the bum when they are naughty, that's banned. Having a child wander and be kidnapped would be a bigger infringement on them to my way of thinking.
 
As a teenager in the UK I had a jet black cat who went everywhere with me, on busses, trains, shopping, walking beside me or on a lead. If I went out without him he would be waiting at the bus stop when I came home to escort me safely. He liked most dogs but some he would sense may be unfriendly or possible danger, and he would hiss and put his fur up. He never ever did a 'business' when out but he sometimes would squat over a drain outlet to pee when urgent. In shops or on transport he sat on my shoulder. Everyone in our town knew him and he became a celebrity. His mother was a stray and he was the only kitten she produced.
I cannot see any difference to those people who take their children to stores and let them run around screaming and squealing, touching everything, even opening food packets, knocking into other shoppers with no control whatsoever. My children when little wore harnesses/reins so they were under control when in a store. Why don't parents use these today so their children learn how to behave when out. How is that cat more of a nuisance or dangerous?
OK all you guilty ones, let's hear your attacks
well said Eileen. I used to breed Siamese and Oriental show cats. When I gave up shows I took in recovering addicts and you would be amazed at how much good these cats did for my boarders, even a man who loathed cats. One called Serenity used to sit on his lap and man would stroke him. When he felt better Seren just got down. Oh the stories I could tell about how my animals helped to sober drug and alcohol addicts for the 7 years I had the house open. And, I might add, I did it alone. I almost forgot, I also used those reins with my kids for their safety. These days you'd end up in big trouble for impeding their freedom ... bugger their safety.
 
I would put this under this category:-
(This phenomenon is known as anthropomorphism. Anthropomorphism is the tendency to attribute human traits, emotions, or intentions to non-human entities. It's the reason we name our cars, feel bad for leaving a beloved stuffed animal behind, or even have conversations with our pets as if they understand our every word.)
 
I used reins on my 2 the only safe way to take them out. I believe they are now banned by the "thought police" as they are an infringement on the child's freedom. A little like a smack on the bum when they are naughty, that's banned. Having a child wander and be kidnapped would be a bigger infringement on them to my way of thinking.
Absolutely right😊
 
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I want to know what proof you have to supply to say it’s a companion animal. I now have to carry wipes as my food should never touch where an animal has been. No one knows if it wiped its bottom and they don’t put diapers onthem
 
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My problem with this is where do we draw the line. I have no problem with trained dogs. Cats, maybe. But what if someone wants an assistance Rat, Snake, frog, etc., etc. This may sound stupid, but these days, everyone has RIGHTS!! except the majority. All I am saying is, we should tread carefully with what is acceptable.
Exactly
 
I want to know what proof you have to supply to say it’s a companion animal. I now have to carry wipes as my food should never touch where z’n animal has been. No one knows if it wiped its bottom and they don’t put diapers in them
They have to be professionally trained otherwise they can't be classed as assistance/companion animals. If they don't have the training there are a lot of places that won't let them in their establishment. And when it was relatively new, a lot of accommodation places wouldn't accept the animals even with certification
 
I don't mind 'assistance animals', however, NEVER in trolleys in which people place their food. The animal has 4 legs and is capable of walking, plus it is on a lead, so it can walk on the floor. I have had my daughter's Shitzu-Pomeranian (not much bigger than the cat!) with me as my Therapy dog in Aldi and she walked all the time we were instore. She also loved the attention shown her. Animals are just that: animals. It actually sickens me the way people treat their animals as 'human': they are Animals. I have had many pets (loved them all) But Never treated, fed and/or pretended they were human. That cat is capable of being kept on a lead and walked around the store.
 
I want to know what proof you have to supply to say it’s a companion animal. I now have to carry wipes as my food should never touch where z’n animal has been. No one knows if it wiped its bottom and they don’t put diapers in them
I take it you don't bother cleaning trolleys after children's dirty and wet nappies? WHat about their dribble all over the bars?
 
It’s fascinating how people criticise others when they haven’t walked even one step in their shoes. I’m sure they would be mindful to clean the trolley after. Anyway people touch things with unclean hands and don’t think twice about it. 🫤
 
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There are only a couple of approvals for assistance cats and I don't think it will become a thing. You cannot train a cat to be of any assistance other than as companionship...may as well have a pet rock to take shopping with you. Dogs are trained and can be of great assistance in so many different ways...not the same for cats.
 
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agreed. The dirtiest, most unhealthy creatures on earth are HUMAN BEINGS. Many know that I rarely leave home but a new carer, after just 4 visits gave me a huge dose of Covid. Two weeks later I'm still far from right. I keep up Panadol, up to 6lt of water and lots of reading. I'm highly allergic to most medications inc antibiotics.
I hope you get better soon . Can I ask , was this worst than a normal flu
 
My mother used those harness things on us three girls they should use them on kids today.some kids are such little monsters.🤣
My grandmother and mother used the harnesses it was more so that we wouldn't wander off and get loss.

Today people would look at you like you were a child abuser .

I also remember getting the strap off it around my legs , ouch 😫
 
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My only problem us I have two daughters highly allergic to cats which is the reason we have never had a cat. Whereas growing up we always had one cat and one dog
 
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I have had a little contact with people who have support animals, including cats.
They have them for a reason, the most common of which in my experience, has been PTSD, to alert the owner to a health event, or as an aid to managing anxiety.
We should not judge unless we know the details.
I remember vividly, the conversation I had with a very nice gentleman in an elevator of a large hospital. I was talking to him about his companion dog and whether he encountered any issues when bringing the dog in with him. He said the hospital was very accommodating and there were no issues. I might add, the dog was very well behaved, and didn't run around, yelp like a banshee, or jump on the seats ... need I say more. Anyhow, this man said he had his dog for health alerts and also to help him cope emotionally as he was living alone. The last thing he said to me ... you know what a dog is? ... God spelled backwards. So true.
With regard to a support animal in the trolley, I say Pfff... I sanitise every time I leave a supermarket or Bunnings. It's not in case a dog or cat has been in the building. It's because an unknown number of humans have laid their hands on everything within reach. I have never seen a dog or cat leap out of a trolley and do anything unhygienic, however, I have seen lots of slobber, food dribble and snot get expelled by kids in trolleys. They are only human after all.
Having a pet in your life, dog or cat, that will help you get through your day when things could be better, is a blessing. Beats the heck out of popping pills instead.
 
They have to be professionally trained otherwise they can't be classed as assistance/companion animals. If they don't have the training there are a lot of places that won't let them in their establishment. And when it was relatively new, a lot of accommodation places wouldn't accept the animals even with certification
So you have papers to prove you require them as assistance and papers to prove they are trained?
 
Apparently there only 2 or maybe 3 in Australia that are registered, so a very rare sight indeed! They are great companions as are dogs and I do believe they are good to have around home, in a therapy sense, for people with certain conditions. However I can only see it as a nightmare in shopping centres and such. You can train a dog to toilet on demand, not so a cat. Dogs are there for humans, humans are there for cats.
 
HA HA HA! I took my fluffy mate Dora to the IGA in Bundaberg after a vet pick up. The dopey shop assistant told me the cat wasn't allowed in the store. I just casually told her that Dora was "my seeing eye cat". She just walked away!
 
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