Technology has revolutionised how we shop for goods and services in the modern day. With the help of the internet, customers can access just about anything from the palm of their hands.

With a few clicks, you can have anything delivered to your doorstep—there's no need to leave the house or wait in line.

However, there is a downside to this convenience. Shopping online can come with additional fees, such as service and shipping charges. Money ‘saved’ can be swallowed up by invisible costs instead.

Then there's also the problem of being unable to inspect the items before they arrive. So you may not get the quality you’re expecting when you receive your order.

But customers of the Australian online store, The Louve Collection, are expressing a different sort of outrage: being asked for a tip when making a purchase.

A shopper was surprised to discover an unusual 'feature' upon checkout. Credit: Reddit

One customer was so disgusted at the suggestion of leaving a tip that they took to social media to express their frustration.

As explained in the user’s online post, customers were asked to 'show their support for the team at Louve Collection' by adding a tip—any of 5, 10, or 15 per cent added to their purchase.

That's right: despite the fact that the store already charges a price for their fashionable wares, they're asking customers to leave a tip alongside their payment as well.

This move sparked a huge reaction from disgruntled customers, who were asked to leave a 5, 10 or 15 per cent tip when ordering a wallet for $139. That could leave an extra $6.95, $13.90 or even $20.85 on top of your purchase.

The outraged comments flooded in, with social media users pointing out that the company should be paying its staff more – not expecting customers to make up the difference in tips!

Some were also critical of the company risking its reputation by asking for tips on top of the cost of the products they sell.

'Yeah, nah,' one wrote. '[The company should] support the team by paying living wages. There is no way the grateful staff are seeing any of that.'

Tipping is not an Australian culture and has left online shoppers enraged over The Louve Collection’s checkout ‘feature’. Credit: Shutterstock

Some users were even encouraging other shoppers to leave items in their shopping carts to tell companies that such practices are unacceptable.

'Abandoned baskets’ leave a very clear message, and the practice should die out.

‘Don’t buy from any site that asks for tips,’ expressed another frustrated shopper.

'Asking for a tip means that the shop has no understanding of or respect for customers, so it's a big red flag. Stay away.'

Though the tip wasn't compulsory, many people still thought it was downright wrong for the company to even be asking for tips.

'Just face-to-face interactions (with somewhat confusing rules as to when to tip and when not to),' wrote another.

One user went as far as trying to leave a negative tip, stating ‘I [tried] to put -$1.00 into the custom amount section, to see if it can catch exceptions.’

Adding on to the issue, one shopper expressed, ‘Show your support… Isn’t that what shopping at the store is?’

Tipping should not be enforced on anyone, whether online or in person. Credit: Shutterstock

Sources have contacted the Louve Collection for comment but have yet to hear back from them.

Key Takeaways

• A customer of the Australian online fashion accessory store, The Louve Collection, expressed outrage over being prompted to add a tip to their purchase.
  
• The website offers users the choice of adding a 5, 10 or 15 per cent tip 'to show support' for the team.
• The tipping prompt prompted backlash from many other customers, with the general consensus being that companies should provide for their staff by ensuring proper wages.

What are your thoughts on ‘tipping’? Do you believe The Louve Collection should continue asking for tips during checkout? We want to hear your opinions in the comments below!

 

[Rob44]

Technology has revolutionised how we shop for goods and services in the modern day. With the help of the internet, customers can access just about anything from the palm of their hands.

With a few clicks, you can have anything delivered to your doorstep—there's no need to leave the house or wait in line.

However, there is a downside to this convenience. Shopping online can come with additional fees, such as service and shipping charges. Money ‘saved’ can be swallowed up by invisible costs instead.

Then there's also the problem of being unable to inspect the items before they arrive. So you may not get the quality you’re expecting when you receive your order.

But customers of the Australian online store, The Louve Collection, are expressing a different sort of outrage: being asked for a tip when making a purchase.

View attachment 29885

A shopper was surprised to discover an unusual 'feature' upon checkout. Credit: Reddit

One customer was so disgusted at the suggestion of leaving a tip that they took to social media to express their frustration.

As explained in the user’s online post, customers were asked to 'show their support for the team at Louve Collection' by adding a tip—any of 5, 10, or 15 per cent added to their purchase.

That's right: despite the fact that the store already charges a price for their fashionable wares, they're asking customers to leave a tip alongside their payment as well.

This move sparked a huge reaction from disgruntled customers, who were asked to leave a 5, 10 or 15 per cent tip when ordering a wallet for $139. That could leave an extra $6.95, $13.90 or even $20.85 on top of your purchase.

The outraged comments flooded in, with social media users pointing out that the company should be paying its staff more – not expecting customers to make up the difference in tips!

Some were also critical of the company risking its reputation by asking for tips on top of the cost of the products they sell.

'Yeah, nah,' one wrote. '[The company should] support the team by paying living wages. There is no way the grateful staff are seeing any of that.'

View attachment 29886

Tipping is not an Australian culture and has left online shoppers enraged over The Louve Collection’s checkout ‘feature’. Credit: Shutterstock

Some users were even encouraging other shoppers to leave items in their shopping carts to tell companies that such practices are unacceptable.

'Abandoned baskets’ leave a very clear message, and the practice should die out.

‘Don’t buy from any site that asks for tips,’ expressed another frustrated shopper.

'Asking for a tip means that the shop has no understanding of or respect for customers, so it's a big red flag. Stay away.'

Though the tip wasn't compulsory, many people still thought it was downright wrong for the company to even be asking for tips.

'Just face-to-face interactions (with somewhat confusing rules as to when to tip and when not to),' wrote another.

One user went as far as trying to leave a negative tip, stating ‘I [tried] to put -$1.00 into the custom amount section, to see if it can catch exceptions.’

Adding on to the issue, one shopper expressed, ‘Show your support… Isn’t that what shopping at the store is?’

View attachment 29887

Tipping should not be enforced on anyone, whether online or in person. Credit: Shutterstock

Sources have contacted the Louve Collection for comment but have yet to hear back from them.

Key Takeaways

• A customer of the Australian online fashion accessory store, The Louve Collection, expressed outrage over being prompted to add a tip to their purchase.
• The website offers users the choice of adding a 5, 10 or 15 per cent tip 'to show support' for the team.
• The tipping prompt prompted backlash from many other customers, with the general consensus being that companies should provide for their staff by ensuring proper wages.

What are your thoughts on ‘tipping’? Do you believe The Louve Collection should continue asking for tips during checkout? We want to hear your opinions in the comments below!

How odd that in the days of carbon paper and order books we could place an order for our weekly meat and groceries by Royal Mail (delivered next day to the shop) or telephone our order in and receive the delivery on our doorstep WITHOUT CHARGE on the due day. The same used to happen with our laundry. Leave it out in the morning for the laundry on collection day and have it delivered on delivery day, ironed and folded, a week later. Now about milk; it was delivered in sterilised recycled glass bottles to our doorstep each morning from an EV. One could have either sterilised (long-life) milk or pasteurised milk with all the cream on top depending on the colour or shape of the milk tokens left in the used bottles that were removed at the same time as the fresh milk was delivered.

So what's new? Oh, we have to buy a scammable mobile phone or computer to do the same simple job that we used to do on unscammable paper. The modern digital world of electronic inconvenience? Ha!

 

[The winner is]

Technology has revolutionised how we shop for goods and services in the modern day. With the help of the internet, customers can access just about anything from the palm of their hands.

With a few clicks, you can have anything delivered to your doorstep—there's no need to leave the house or wait in line.

However, there is a downside to this convenience. Shopping online can come with additional fees, such as service and shipping charges. Money ‘saved’ can be swallowed up by invisible costs instead.

Then there's also the problem of being unable to inspect the items before they arrive. So you may not get the quality you’re expecting when you receive your order.

But customers of the Australian online store, The Louve Collection, are expressing a different sort of outrage: being asked for a tip when making a purchase.

View attachment 29885

A shopper was surprised to discover an unusual 'feature' upon checkout. Credit: Reddit

One customer was so disgusted at the suggestion of leaving a tip that they took to social media to express their frustration.

As explained in the user’s online post, customers were asked to 'show their support for the team at Louve Collection' by adding a tip—any of 5, 10, or 15 per cent added to their purchase.

That's right: despite the fact that the store already charges a price for their fashionable wares, they're asking customers to leave a tip alongside their payment as well.

This move sparked a huge reaction from disgruntled customers, who were asked to leave a 5, 10 or 15 per cent tip when ordering a wallet for $139. That could leave an extra $6.95, $13.90 or even $20.85 on top of your purchase.

The outraged comments flooded in, with social media users pointing out that the company should be paying its staff more – not expecting customers to make up the difference in tips!

Some were also critical of the company risking its reputation by asking for tips on top of the cost of the products they sell.

'Yeah, nah,' one wrote. '[The company should] support the team by paying living wages. There is no way the grateful staff are seeing any of that.'

View attachment 29886

Tipping is not an Australian culture and has left online shoppers enraged over The Louve Collection’s checkout ‘feature’. Credit: Shutterstock

Some users were even encouraging other shoppers to leave items in their shopping carts to tell companies that such practices are unacceptable.

'Abandoned baskets’ leave a very clear message, and the practice should die out.

‘Don’t buy from any site that asks for tips,’ expressed another frustrated shopper.

'Asking for a tip means that the shop has no understanding of or respect for customers, so it's a big red flag. Stay away.'

Though the tip wasn't compulsory, many people still thought it was downright wrong for the company to even be asking for tips.

'Just face-to-face interactions (with somewhat confusing rules as to when to tip and when not to),' wrote another.

One user went as far as trying to leave a negative tip, stating ‘I [tried] to put -$1.00 into the custom amount section, to see if it can catch exceptions.’

Adding on to the issue, one shopper expressed, ‘Show your support… Isn’t that what shopping at the store is?’

View attachment 29887

Tipping should not be enforced on anyone, whether online or in person. Credit: Shutterstock

Sources have contacted the Louve Collection for comment but have yet to hear back from them.

Key Takeaways

• A customer of the Australian online fashion accessory store, The Louve Collection, expressed outrage over being prompted to add a tip to their purchase.
• The website offers users the choice of adding a 5, 10 or 15 per cent tip 'to show support' for the team.
• The tipping prompt prompted backlash from many other customers, with the general consensus being that companies should provide for their staff by ensuring proper wages.

What are your thoughts on ‘tipping’? Do you believe The Louve Collection should continue asking for tips during checkout? We want to hear your opinions in the comments below!

Technology has revolutionised how we shop for goods and services in the modern day. With the help of the internet, customers can access just about anything from the palm of their hands.

With a few clicks, you can have anything delivered to your doorstep—there's no need to leave the house or wait in line.

However, there is a downside to this convenience. Shopping online can come with additional fees, such as service and shipping charges. Money ‘saved’ can be swallowed up by invisible costs instead.

Then there's also the problem of being unable to inspect the items before they arrive. So you may not get the quality you’re expecting when you receive your order.

But customers of the Australian online store, The Louve Collection, are expressing a different sort of outrage: being asked for a tip when making a purchase.

View attachment 29885

A shopper was surprised to discover an unusual 'feature' upon checkout. Credit: Reddit

One customer was so disgusted at the suggestion of leaving a tip that they took to social media to express their frustration.

As explained in the user’s online post, customers were asked to 'show their support for the team at Louve Collection' by adding a tip—any of 5, 10, or 15 per cent added to their purchase.

That's right: despite the fact that the store already charges a price for their fashionable wares, they're asking customers to leave a tip alongside their payment as well.

This move sparked a huge reaction from disgruntled customers, who were asked to leave a 5, 10 or 15 per cent tip when ordering a wallet for $139. That could leave an extra $6.95, $13.90 or even $20.85 on top of your purchase.

The outraged comments flooded in, with social media users pointing out that the company should be paying its staff more – not expecting customers to make up the difference in tips!

Some were also critical of the company risking its reputation by asking for tips on top of the cost of the products they sell.

'Yeah, nah,' one wrote. '[The company should] support the team by paying living wages. There is no way the grateful staff are seeing any of that.'

View attachment 29886

Tipping is not an Australian culture and has left online shoppers enraged over The Louve Collection’s checkout ‘feature’. Credit: Shutterstock

Some users were even encouraging other shoppers to leave items in their shopping carts to tell companies that such practices are unacceptable.

'Abandoned baskets’ leave a very clear message, and the practice should die out.

‘Don’t buy from any site that asks for tips,’ expressed another frustrated shopper.

'Asking for a tip means that the shop has no understanding of or respect for customers, so it's a big red flag. Stay away.'

Though the tip wasn't compulsory, many people still thought it was downright wrong for the company to even be asking for tips.

'Just face-to-face interactions (with somewhat confusing rules as to when to tip and when not to),' wrote another.

One user went as far as trying to leave a negative tip, stating ‘I [tried] to put -$1.00 into the custom amount section, to see if it can catch exceptions.’

Adding on to the issue, one shopper expressed, ‘Show your support… Isn’t that what shopping at the store is?’

View attachment 29887

Tipping should not be enforced on anyone, whether online or in person. Credit: Shutterstock

Sources have contacted the Louve Collection for comment but have yet to hear back from them.

Key Takeaways

• A customer of the Australian online fashion accessory store, The Louve Collection, expressed outrage over being prompted to add a tip to their purchase.
• The website offers users the choice of adding a 5, 10 or 15 per cent tip 'to show support' for the team.
• The tipping prompt prompted backlash from many other customers, with the general consensus being that companies should provide for their staff by ensuring proper wages.

What are your thoughts on ‘tipping’? Do you believe The Louve Collection should continue asking for tips during checkout? We want to hear your opinions in the comments below!

 

[Rob44]

I don't tip, people are paid to do a job so just do it and be grateful you have a job. Asking for a tip is just outright rude.

Ah, the beggar should be grateful for his rags!

 

[The winner is]

This was asked of me on an online purchase. I was outraged and sent a letter saying so and that I would personally tip if the service was good. The reply was, I didn't have to tip and the option was there. The service was very good when the item arrived and we offered a tip to the delivery person which was refused . To be asked for a tip is a great imposition in my opinion and does the company more harm than good.

 

[Rob44]

The business was created by two Dutch women. I can't find out where the company originated but they have a Sydney warehouse.

From their website, it is evident that they don't pay their models a decent wage. Not enough to buy food. They are borderline anorexic.

There is some mythology about the Dutch being very tight-fisted. Probably a slander from their former rivals in the Far East, we Pomgolians. But I do recall offering to sell an antique brass fire-fender and a couple of antique armchairs to a Dutch lady when I was moving house...........However, individuals are not necessarily representative of a national attitude otherwise we Pomgolians might get accused of whining when the engines stop , or something like that. Now, about whingeing about Qantas........Not the most comfortable of airlines.

 

[Plastic Druid]

In the US, people in service industries are paid peanuts and depend on tips for their livelihood. Their counterparts in Australia are reasonably well paid and there is no need to tip unless someone gives exceptional service, in which case it can be a recognition of the special attention they paid you. Being invited to tip on an online site is just bizarre. Don't do it and boycott sites that encourage it.

 

[Vinylted]

Buying clothing on line only works if you are a standard size, otherwise by the time you pay return postage it is no longer worthwhile.

 

[Phantom55]

I wont even travel to the US because of their tipping policy (sorry, demands). if you cant afford the wages you cant afford to be in business, whats next ,a surcharge on donuts pay the electricity??

 

[Defiant540]

Unfortunately, its not the only one, I have come across this a few times now. I don't know whether it would affect my purchase if I didn't leave tip. I can understand certain industries asking for a tip, but not online shopping.

NO tipping! it is not the Australian way! stuff America