What did this Coles shopper do that had everyone debating?

Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


compressed-image2.jpeg
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways
  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
 
Sponsored
My working life was in the field of microbiology and diseases!!
Just a note on diseases which can be transmitted by dogs..
Rabies (although at present Australia is rabies free), nonovirus and bacterial infections including Pasteurella, Salmonella, Brucella, Yerisina enterocolitica, Campylobacter, Capnocytophaga, Bordetella bronchiseptica, Coxiella burnetti, Leptospira, Staphylococcus intermedius and Methicillin resistance staphylococcus aureus are the most common viral and bacterial zoonotic infections transmitted to humans by dogs!!
I certainly do not want Any dog in my shopping trolley, in Any store!!
 
Haven't you people ever read what's under a ladies handbag... also gross, but my biggest obbjection to the original post is the term "fur babies" omg I hate that!
Awwww diddums ... easy if you don't like it then don't use it! But don't tell others what terms they can and can't use.
 
You may treat your dogs as part of your family but regardless of whether you do or not I do not want their dirty bums and feet, or their slobber or fur anywhere near my food - leave your dogs at home or outside the shop
For pete's (pet's?) sake get a life! There are far more important things to worry about in life than this storm in a teacup!
 
My working life was in the field of microbiology and diseases!!
Just a note on diseases which can be transmitted by dogs..
Rabies (although at present Australia is rabies free), nonovirus and bacterial infections including Pasteurella, Salmonella, Brucella, Yerisina enterocolitica, Campylobacter, Capnocytophaga, Bordetella bronchiseptica, Coxiella burnetti, Leptospira, Staphylococcus intermedius and Methicillin resistance staphylococcus aureus are the most common viral and bacterial zoonotic infections transmitted to humans by dogs!!
I certainly do not want Any dog in my shopping trolley, in Any store!!
Haven't I seen this before?

Post #36.
 
Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


View attachment 30354
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways

  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
We have to start realising the huge part that dogs have in our lives, and how they are loved by their owners. Furthermore, some of the two legged animals I see in stores would have more bacterial on them than dogs.
 
TBH it doesn’t really bother me personally but I am very conscious about my dog bothering other people. I recently took him to a dog friendly cafe in Sydney. But to get to the outdoor area I had to walk him through the indoor area where people were eating. Although he behaved his self walking through I felt so bad.
 
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We have to start realising the huge part that dogs have in our lives, and how they are loved by their owners. Furthermore, some of the two legged animals I see in stores would have more bacterial on them than dogs.
You have hit the nail on the head buddy😁
 
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Reactions: Veggiepatch
Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


View attachment 30354
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways

  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
Absolutely gross, should not be allowed.
The same at Bunnings.
Why on earth can't people go without being without their dog for an hour or so.
It is not as though the dog is going to pick what dog food they want. LOL.
Just the other week a dog crapped at a bank
 
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Dogs aren't allowed at my local farmer's markets for health and safety reasons.
Not sure why people would want to take their dog to a supermarket.
Feel sorry for the dog.
 
Absolutely gross, should not be allowed.
The same at Bunnings.
Why on earth can't people go without being without their dog for an hour or so.
It is not as though the dog is going to pick what dog food they want. LOL.
Just the other week a dog crapped at a bank
Maybe it thought the service was shit😁
 
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TBH it doesn’t really bother me personally but I am very conscious about my dog bothering other people. I recently took him to a dog friendly cafe in Sydney. But to get to the outdoor area I had to walk him through the indoor area where people were eating. Although he behaved his self walking through I felt so bad.
Bet your dog was grinning from ear to ear look at me look at me so cute.😁give me a big smoochy woochy 😹
 
Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


View attachment 30354
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways

  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
It
 
what is the world coming to when you have got to whinge about a little dog sitting on bag in a trolley well behaved'its a pity society didnt control there kids let them run rampied in stores and the wingers worried about hygiene what about the shoppers who use toilets dont wash there hands and touch items and trolleys do you goody too shoes wake up every morning and think about what can i complain about today( get a life).
Anybody who uses the word gross in their post is automatically looking for attention on any social media platform. While I agree with the concern about the dog being in the shopping trolly, I do not agree with the constant need for media attention that some people have, why could they not have engaged the dog owner in conversation to find out the reason that absolutely no common sense had been applied to their shopping trip. The dog owner could also have just been looking for attention who knows or really cares the Coles store management are obligated to put customer care front and center it is their duty of care for their customers, the dog owner should have been approached bt the store management to either leave the store or at least take the dog outside
 
Anybody who uses the word gross in their post is automatically looking for attention on any social media platform. While I agree with the concern about the dog being in the shopping trolly, I do not agree with the constant need for media attention that some people have, why could they not have engaged the dog owner in conversation to find out the reason that absolutely no common sense had been applied to their shopping trip. The dog owner could also have just been looking for attention who knows or really cares the Coles store management are obligated to put customer care front and center it is their duty of care for their customers, the dog owner should have been approached bt the store management to either leave the store or at least take the dog outside
Would you leave your old dog outside. If so your cruel. 🙀and a heartless bitch the owner could be really old also👎Thumbs down to you cold cow.
 
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Regular customers of Coles are generally aware of the retailer’s strict rules for in-store shopping.

However, those rules were apparently disregarded by one Coles customer on the NSW Central Coast, leaving a fellow shopper disgusted.


While browsing at a Coles store, the said customer noticed something unusual in the next aisle—a little chihuahua was snoozing away in a shopping trolley!

Upon this discovery, the customer then headed straight for customer service to enquire.

‘I asked the floor supervisor why this dog was allowed in store as well as in a trolley where people put food,’ the customer captioned along with an image of the chihuahua in the trolley.

The supervisor told him it might be a service dog, however, the animal wore no clear identification, so the customer dismissed this.


View attachment 30354
A Coles shopper expressed his discontent over a chihuahua situated in one of their trolleys. Image Credit: Facebook.


‘So I asked if I was allowed to just walk in-store with my dog on a [leash], and she said, no, I am not. Nor am I allowed to put my dog in a trolley (which I agree with completely, by the way), but I was making a point.’

The customer then took to social media to share his ‘whinge’ about the incident, along with an image of the chihuahua in the trolley.

Included in his post, the man said, 'The amount of animals allowed into Coles stores at the moment because staff aren’t allowed to approach them is beyond a joke.'

The post quickly gained attention online, with many people chiming in to agree that using trolleys to carry dogs was 'gross' and people should leave their ‘fur babies’ at home.

‘As if you want a dog's a** and drool and whatever else where you put your fruit and [vegetables]. Leave the mutt at home,’ one commented.

Another online user shared their sentiment that ‘little dogs get away with everything.’

However, not everyone agreed with the original complaint. There were some who argued this was a trivial issue not worth making a fuss about.

‘If you're that worried, get a disinfection wipe and wipe all over the trolley. I would much rather have an obedient dog in a trolley than some kid running around the shop,’ one stated.

Another person commented: ‘There's much more worse things happening in the world.’


A response from an assistance dog handler clarified what pets are allowed in Australian supermarkets.

They explained that assistance animals must be equipped with identification. In addition, service dogs were not permitted to sit in the trolley for hygienic purposes.

This was not the only case regarding pets being present inside the store. Last year another customer had been spotted with their pet at a checkout, and Coles had confirmed that was not permitted.

'Assistance and companion animals are welcome to accompany their owners in our stores if they are clearly identified by a collar, coat or harness,' a Coles spokesperson said at the time.

'We do not allow for everyday pets or animals to enter our stores.'


It’s easy to forget that any pet in a public space has potential implications for public health and hygiene.

Dogs, like all animals (and humans, for that matter), are carriers of billions of microorganisms. While some of these microbes don't carry any disease, the same can't be said about them all.

Key Takeaways

  • A customer at a NSW Central Coast Coles store complained about a woman keeping a dog in her shopping trolley.
  • The customer expressed dissatisfaction with the staff's response, saying that the supervisor suggested the dog might be a service animal, despite it not having clear identification.
  • Many people responding online agreed with the customer's complaint, arguing that it was unhygienic to have a dog in a trolley. Others criticised the man for complaining about what they saw as a trivial issue.
  • Coles previously stated that only assistance and companion animals, which are clearly identified by a collar, coat or harness, are welcome in stores. Ordinary pets are not permitted.

What do you think is the right call? Should pets be allowed in the grocery store, or should people leave their beloved fur friends at home? Weigh in your opinion in the comments below.
what an arrogant moron this person is... the dog would be on a pad so NO contamination to the trolley the only food products that came close to the dog was what the owner put there... So this idiot whinger should pull their head in and crawl back under their rock. my dog goes with me everywhere altho he has his therapy coat on...
 
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what an arrogant moron this person is... the dog would be on a pad so NO contamination to the trolley the only food products that came close to the dog was what the owner put there... So this idiot whinger should pull their head in and crawl back under their rock. my dog goes with me everywhere altho he has his therapy coat on...
That’s the way it should be tipsy give your doggy a big cuddle from me😻
 
what an arrogant moron this person is... the dog would be on a pad so NO contamination to the trolley the only food products that came close to the dog was what the owner put there... So this idiot whinger should pull their head in and crawl back under their rock. my dog goes with me everywhere altho he has his therapy coat on...
Therapy dogs are allowed at supermarkets, and so they should be. 'Normal' dogs ... not allowed.
I see a lady who comes with her Labrador therapy/service dog on a leash all the time.
 

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