A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

 

[Marilyn]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

On the driver’s side with this one

 

[Ricci]

What is it with some folk? Not only do they have to find something to whinge about but these days they have to spray it all over social media. Get a life!!!

 

[Dancergirl]

As I’m disabled I receive my groceries by delivery all the time. I have never had a problem with a driver knowing many of them who deliver regularly. People have ridiculous expectations. I’ve heard stories of people asking them to park at the bottom of a steep driveway and carry bottles and supplies for a party up 400/500
Metres of rough terrain and berated them for being slow. I don’t see how this driver is at fault on either of this person’s claims. Too many forget that they have a tough job but always arrive politely and cheerfully in my opinion! Coles themselves are another matter. Nearly 3 months ago now o had a delivery scheduled but received notification suddenly (right after they’d told me I was three deliveries away) that my order was being cancelled due to non payment. I immediately checked but they HAD TAKEN nearly $200 payment so I rang - I hit a stone wall and despite having proof of payment I never received my groceries - this happened on the 9th of January and I’m STILL fighting to get my money back!! I can’t afford a lawyer and they’ve lied to Consumer Affsirs who now say my only option is to take them to VCAT . I’m in poor health but have to do this. The bullying I’ve received, the lies, no returned calls as promised - constantly and being hung up on or ‘accidentally disconnected’ has happened more times than I can count. They tell me I have to get back my money from the bank - one problem, the bank have instructions that a payment was required for goods and unless Coles inform them of the ‘mistake’ they won’t and can’t return funds. The same applies to the FlyBuys points I put towards the shop which are equivalent to cash and equal to cash (barter system) and again Coles have to notify them that the points were taken incorrectly. They refuse to do these things. They took my money but I received no goods. So now I have the additional stress of having to do this! I even rang Head Office who flatly refused to help or correct this in any way telling me I have to deal with Coles Online and then hanging up. Mine is a genuine complaint and their treatment despite all the proof being there has been appalling. To bully and effectively steal from a Disabled Person is a low act and I’m struggling to get my money back. So to the person who had a dangerous branch knocked off - I have no sympathy. Take responsibility for your property. Coles however I have to take to ‘mini court’, a tribunal when I can barely get out of bed most days! That’s something to be angry about - not the drivers who are treated badly by the company and clients alike. I’m so depressed and frustrated with this struggle making my health worse and they don’t care at all!!

 

[orange]

On the driver’s side with this one

Cut the branch for goodness sake instead of taking it out on the Driver who is only trying to do his job.

 

[Jennylolo]

isn't that council property? It's responsibility of the council to keep their trees trimmed. Truck does not appear to be close enough to have broken it with that kind of force to have bend it that far as truck was almost at no speed- it was pulling up. Doesn't make sense for property person to complain or accuse un less he saw it happen. But then he should be contacting council not Coles.

 

[Pat T]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

If a person wants plants then make sure they stay in their yard. If other people want them let them grow their own. That grumpy old man will never be pleased and needs to get a life.

 

[lozat54]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

Will never share my thoughts in this or any other forum. Stated my opinion once , not going down that rabbit hole again , brings out all the unwarranted, ridiculous responses!!!

 

[Zac]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

Trees on the nature strip do not belong to the owner, even if he planted them. Ownership stops at the boundary of the propery

 

[adorableagnes]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

 

[adorableagnes]

I think it's time the council stopped allowing tree planting on the nature strip. Most people see them as council property and don't trim them. I was a courier driver for 25 years and while they might look lovely they are an absolute hazard. They scratch the roof of side of your vehicle if you get too close forcing you to park too far out from the kerb and in a narrow street this is a hazard to other drivers.

 

[Brian]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

Most residents care for footpaths lawns & shrubs but they DONT OWN IT .
PRUNE THE TREE & STOP YOUR MOANING

 

[JayKay]

As I’m disabled I receive my groceries by delivery all the time. I have never had a problem with a driver knowing many of them who deliver regularly. People have ridiculous expectations. I’ve heard stories of people asking them to park at the bottom of a steep driveway and carry bottles and supplies for a party up 400/500
Metres of rough terrain and berated them for being slow. I don’t see how this driver is at fault on either of this person’s claims. Too many forget that they have a tough job but always arrive politely and cheerfully in my opinion! Coles themselves are another matter. Nearly 3 months ago now o had a delivery scheduled but received notification suddenly (right after they’d told me I was three deliveries away) that my order was being cancelled due to non payment. I immediately checked but they HAD TAKEN nearly $200 payment so I rang - I hit a stone wall and despite having proof of payment I never received my groceries - this happened on the 9th of January and I’m STILL fighting to get my money back!! I can’t afford a lawyer and they’ve lied to Consumer Affsirs who now say my only option is to take them to VCAT . I’m in poor health but have to do this. The bullying I’ve received, the lies, no returned calls as promised - constantly and being hung up on or ‘accidentally disconnected’ has happened more times than I can count. They tell me I have to get back my money from the bank - one problem, the bank have instructions that a payment was required for goods and unless Coles inform them of the ‘mistake’ they won’t and can’t return funds. The same applies to the FlyBuys points I put towards the shop which are equivalent to cash and equal to cash (barter system) and again Coles have to notify them that the points were taken incorrectly. They refuse to do these things. They took my money but I received no goods. So now I have the additional stress of having to do this! I even rang Head Office who flatly refused to help or correct this in any way telling me I have to deal with Coles Online and then hanging up. Mine is a genuine complaint and their treatment despite all the proof being there has been appalling. To bully and effectively steal from a Disabled Person is a low act and I’m struggling to get my money back. So to the person who had a dangerous branch knocked off - I have no sympathy. Take responsibility for your property. Coles however I have to take to ‘mini court’, a tribunal when I can barely get out of bed most days! That’s something to be angry about - not the drivers who are treated badly by the company and clients alike. I’m so depressed and frustrated with this struggle making my health worse and they don’t care at all!!

Have you considered a public forum like "A Current Affair" or a radio station, like 3AW Neil Mitchell.....they may be able to help you with your claim.

 

[Pat T]

Have you considered a public forum like "A Current Affair" or a radio station, like 3AW Neil Mitchell.....they may be able to help you with your claim.

Any media. Good luck.

 

[riskydave]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

I would be of the opinion that the tree is a council responsibility.

 

[Allie1919]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

This whinging person needs to get a life. Also needs to cut back the tree as it’s clearly hanging over the road obstructing traffic. How petty. Coles should refuse to deliver to this person who obviously is trying to find faults to whinge about. Must be a very bitter and sad person. People lost all in the floods, innocent people losing everything in Ukraine including lives and this person complains about ‘a branch’ of a tree!!! My goodness !!!!

 

[Noelkeithtaylor]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

Surely the council is to blame , it's council property.

 

[Geoff]

It's not his tree, looks like it's on the council verge.

 

[Berrie23]

Victorian resident complains about Coles Online delivery driver on Facebook – receives criticism instead​

A Victorian homeowner has recently taken to Facebook to accuse a Coles Online delivery driver of “damaging his property”.

On his Facebook post, he shared a photo showing a Coles truck parked in front of his house, knocking over a large branch of his tree.

“Might be an idea to teach your drivers how to drive as the garbo has zero issues,” he added.

However, after taking a closer look at the image, many Facebook users came to the driver’s defence, saying that he was not the one at fault for the incident.

The Victorian resident accused Coles Online Delivery of damaging his tree. Credit: Facebook.
​

Several Facebook users who came across the homeowner’s post jumped to the driver’s defence.

They observed that the delivery truck was parked correctly and legally on the street, and pointed out that it should be the property owner’s responsibility to “prune his tree properly” so that it’s not hanging over the road.

“I don’t think Coles need to apologise for anything,” said one user. Another added: “Truck is parked on road, not the verge... so the tree must be hanging over the road.”

​

After the wave of backlash he received, the homeowner suddenly retracted his allegations. Instead of damaging the tree, he was accusing the truck of illegally parking at an intersection.

But his claims were still countered by several social media users.

One user said that the picture he posted has “no indications” that there is an intersection.

“Plus, your initial post was about the truck parked next to a tree,” the user added.

“After some people stated there is nothing wrong with that, you changed tack and decided they parked too close to the intersection.”

The majority of the people in the comments section agreed that parking next to the tree was not an issue, given that the driver was legally parked on the side.

​

A spokesperson from Coles has already reached out to the affected customer and issued a statement regarding the incident.

“Our Coles Online Customer Service Agents park in the closest, safest location to deliver grocery orders to our customers,” they said.

“Customers have the option to provide delivery instructions for our CSAs if they live on a busy road or if their property is hard to locate, this helps keep our CSAs safe and ensures deliveries arrive on time.”

What do you think, was the resident reasonable for complaining about the damaged tree, or was the driver innocent in this incident? Share your thoughts with us in the comments below!

Surely the council is to blame , it's council property.

 

[Berrie23]

My thinking too-the tree is not his property, it's planted on the grass verge, which means it is the responsibility of the Council!