The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

 

[Mersiegai]

If I think a email is suspicious, I click on the from email address at the top of the email.
Spam emails usually have strange email address that are nothing like what a email address should be like say from the post office or the bank.
Try it on the next email you get. Same goes for messages left on your phone, usually the link they want you to click on is a mixture of strange alphabetical symbols.
Hope this helps someone.

 

[khracing]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

Surely being asked for a "zip" code by Australia post is a dead giveaway.

 

[Thecheesequeen]

The poor grammar is an obvious giveaway.

 

[peteloo]

I encountered 2 scam sms too.

 

[Judibing]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

Living in a small country town where we all pick up our mail, daily, from the post office I am always immediately suspicious of these. In addition, my last one arrived at 11.50 PM. So, yeah, sure, the post office is working at that time.

 

[JayEeGeeP]

The spelling errors would grab me straight away. Having said that the 'Advertiser' has spelling errors in it every day without fail and I don't question that.

 

[JayEeGeeP]

Living in a small country town where we all pick up our mail, daily, from the post office I am always immediately suspicious of these. In addition, my last one arrived at 11.50 PM. So, yeah, sure, the post office is working at that time.

If the crims can use their brains for that then imagine how much they could do if they had proper jobs.

 

[JayEeGeeP]

I encountered 2 scam sms too.
View attachment 17531

I have a landline with an unlisted number so I like to ring the number and leave a not so nice message.

 

[Mina vriesekolk]

I ‘m always very suspicious if I have to pay anything extra .. But very sneaky indeed.

 

[Jumping Jack Flash]

Have never had one of these emails and would not open them for a start. I am too cynical and mistrusting (at the best of times) and know bullshit when I either hear or see it.

 

[Barbara V]

Had A similar o

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

Had

 

[Heddy]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

I received this message and noted that the entire picture is a link not just the button on the bottom. If there is a link, the cursor turns into a hand, note the hand is active All over The fake message.just a way of realising that it is fake. Cheers Heather

 

[MiasMum]

I received an "Australia Post cannot deliver" text at 1:15 AM! Geez, they work around the clock!

 

[Tosher]

I have filters on my e-mails and these scams go straight to spam

 

[Judibing]

Living in a small country town we all collect our mail from the local post office, every day. The gentleman who runs it knows everyone.
Another giveaway is when I receive that sort of notification at midnight, which happens surprisingly frequently. Yeah, sure, the post office works at that time

 

[Bullwinkle]

Just how gullible are some people!!
Surely you would know if you were expecting a parcel, postal details would have been given at the time the order was made!
Just wake up, I am tired of hearing about people being scammed, just think before taking any action…

 

[Sharon55]

If they are asking for your Zip code, that is an immediate red flag that it is not an Australia Post message.

Exactly what I thought!!

 

[Sharon55]

Just how gullible are some people!!
Surely you would know if you were expecting a parcel, postal details would have been given at the time the order was made!
Just wake up, I am tired of hearing about people being scammed, just think before taking any action…

Yes, I agree !!

 

[tfours]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

I forward mine to Australia Post for confirmation

 

[MindyMac]

If you ordered an item and paid the delivery fee/postage already then there is no more to be paid. If a retailer offers free delivery as part of sale or amount spent, then it's recorded free delivery and same thing, there is nothing to be paid.

Plus, Zip Code. Another giveaway fake and scammers.

If someone is sending a gift to you then they would have paid postage/delivery fees already.

If you haven't ordered something as well. Then delete that message.