The Shocking Truth About Ambulance Wait Times: How One Elderly Man's Tragic Wait Could Happen To You

In a world where we expect instant access to services, especially in emergencies, the reality can be shockingly different. For one elderly South Australian man, the expectation of timely medical assistance turned into a harrowing wait that ultimately cost him his life. This incident is a stark reminder that the efficiency of emergency services is not just a matter of convenience, but a critical factor that can mean the difference between life and death.


On a day that should have been like any other, an elderly man residing in a suburban Adelaide aged care home found himself in urgent need of medical attention. The call for help was made, and the expectation was that an ambulance would arrive promptly. However, the minutes turned into hours, and the man was left waiting for an ambulance for five excruciating hours. Despite the proximity of the nearest ambulance station, just over a kilometer away, the help arrived too late.


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South Australian ambulances faced ramping concerns for the past few months, leading to longer wait times. Image Credit: Shutterstock/ Chameleon's Eye


This tragic event occurred on July 10, during a month when ambulance ramping in South Australia reached a record high of 5,539 hours lost. Ambulance ramping, a term used to describe the situation where ambulances are queued up at hospital emergency departments and unable to offload patients due to a lack of available beds, has a domino effect. It not only delays care for those in the hospital but also reduces the number of ambulances available to respond to new emergencies.


The elderly man's call was initially classified as a priority 3, which should have seen an ambulance arrive within 30 minutes. It was then upgraded to priority 2, and finally to the most urgent priority 1, which should have guaranteed an ambulance within eight minutes. The system failed him at every turn.

The Ambulance Employees Association (AEA) has expressed deep concern over the incident, with state secretary Leah Watkins highlighting the distressing conditions paramedics face, being stuck in hospital car parks treating patients, and listening to unattended emergency calls, fearing the worst for those waiting.

Health Minister Chris Picton has extended his deepest condolences to the man's family and assured full cooperation with any Coronial investigation. He has also stated that the government is focused on improving ambulance response times and that more people in life-threatening situations are receiving ambulances on time. However, the opposition has criticized the current state government, pointing to the record figures of ramping hours as evidence of a health system in crisis.


The incident raises serious questions about the state of our emergency health services and the government's ability to deliver on its promises. It's a grim reminder that the issue of ambulance ramping and delayed response times is not just a statistic; it's a matter of life and death.

As members of the Seniors Discount Club, it's crucial to be aware of the potential risks associated with delayed emergency services. It's also important to advocate for improvements in the healthcare system to ensure that when the time comes, you or your loved ones receive the prompt care needed.
Key Takeaways

  • An elderly man in South Australia died after waiting five hours for an ambulance at his aged care home.
  • Record high ambulance ramping in South Australia is exacerbating the crisis, with promises to fix the issue by the state Labor government unfulfilled.
  • The death has been referred to the Coroner, with the Health Minister expressing condolences and committing to cooperate with the investigation.
  • The opposition criticises the current government for the crisis and calls for immediate actions to address ramping and improve ambulance response times.
We encourage you to share your thoughts and experiences with ambulance wait times. Have you or someone you know been affected by delayed emergency response? What changes do you think need to be made to prevent tragedies like this from happening in the future? Your voice matters, and together, we can push for a system that prioritizes the well-being of its citizens above all else.
 
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Yes we had ambulance ramped for my husband. It doesn’t help when the hospital discharges sick people because they need the bed. Of course two days later we had to call an ambulance again, infection resurfaces and he had a bleed on the brain. Get it right in the first place so there are ambulances for new emergencies
 
Victorian Ambulance service is in tatters. Ramping is constant.
May the gentleman who passed away rest in eternal peace 🕊️ condolences to his family, friends and the staff at his nursing home.
I had to call an ambulance in October last year. The paramedics were absolute angels. We were in the hall of the hospital with other patients for about a half hour. I might have been better off being in the care of the paramedics as the hospital was a huge disappointment.
Something seriously needs to be done to improve the ambulance service's for a start they need to be paid more. And the governments need to sort out the hospital system. In Victoria maybe instead of building so many roads put some extra money in the hospitals.
Kind regards Vicki
 
Why wasn't the elderly man in the Adelaide age care facility given a priority 1 in the first instance?

Very slack by the staff at the centre. Not Good At All. If I were a direct member of his family, i'd be grilling the management to no end for answers.
 
Although Kerang is relatively small compared to other locations i.e. Bendigo / Ballarat / Geelong etc., there is unfortunately only one ambulance servicing this community. God help anyone if more than one tragic event requiring an ambulance, occurs at the same time .....
 
My neighbour's daughter is a Paramedic. Apparently, they often get people calling for help when it turns out not to be an urgent/hospital case. It unfortunately prevents them seeing legit emergency patients. It's become more prevalent due to GP's charging patients.
 
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My neighbour's daughter is a Paramedic. Apparently, they often get people calling for help when it turns out not to be an urgent/hospital case. It unfortunately prevents them seeing legit emergency patients. It's become more prevalent due to GP's charging patients.
Unfortunately this a concern ...... people feeling they have no option .....:cry:....I think the same could be said for the Emergency Department of a Hospital ......
 
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