Supermarket chains under fire: Coles and Woolworths slammed for 'low prices'

Australia's grocery shoppers may have noticed an abundance of yellow and red discount tags lining the aisles of Coles and Woolworths in recent months.

But don't be fooled by this sudden generosity, consumer advocates and politicians warned. The truth behind the supermarket giants' pricing practices is far more complex—and concerning.



Coles and Woolworths, which together control a staggering 65 per cent of Australia's grocery market, have announced price cuts on hundreds of products in response to the cost-of-living crisis squeezing household budgets.

However, this move comes as the two retailers face intense scrutiny over their market dominance, pricing behaviour, and treatment of suppliers.


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Woolworths and Coles have announced price cuts on hundreds of products in recent months. Image source: Shutterstock



A parliamentary inquiry is underway to examine how Coles and Woolworths set prices for customers and pay farmers and other providers.

The investigation was launched after allegations emerged that the supermarkets had been price gouging and profiteering during a period of high inflation and financial strain for many Australians.



Independent MP Dr Monique Ryan, who has received numerous complaints from concerned constituents about grocery prices, believed the recent discounts are a sign Coles and Woolworths are ‘under pressure’.

‘Don't be deceived,’ Dr Ryan stated. ‘Coles and Woolworths still earned billion-dollar profits last year while increasing their prices by 10 per cent.’

She noted that Australia's grocery sector is more concentrated in the hands of a few major players than almost anywhere else in the world, making real competition and consistently low prices difficult to achieve.

‘Reducing prices for a couple of months won't fix any of that. Everyone has to keep pressure on the government to institute bold reforms to make the sector more competitive,’ she added.

Bold reforms are needed to improve competitiveness in the long term, Dr Ryan argued.

‘We need prices to stay low,’ she said. ‘Not for a couple of months, but for a couple of decades.’



Farmers and producers are also demanding action, accusing major supermarkets of overcharging shoppers while underpaying suppliers.

One farmer even sold his huge watermelons for $10 by the roadside because he couldn't afford to sell them for the low prices offered by supermarkets.

The National Farmers Federation is calling for harsh penalties, including caps on market share growth and even forced divestments, for retailers found to be consistently breaching consumer and competition laws.

However, Prime Minister Anthony Albanese has rejected big stick approaches, comparing them to the policies of the former Soviet Union.



The Australian Competition and Consumer Commission (ACCC) has launched its own year-long inquiry into grocery pricing and whether the major supermarkets' outsized market power is hurting consumers.

The findings could have major ramifications for Coles, Woolworths and the broader grocery sector.

Potential outcomes may include recommendations for stronger price monitoring, codes of conduct governing dealings with suppliers, or even more significant efforts to reduce market concentration.

The two retailers have been approached for a comment on this matter. While Coles had not released a statement yet, a Woolworths spokesperson said: ‘We know many Australian families are doing it tough and looking for relief at the checkout.’

‘We know our customers are looking for lower prices and offers to help them manage their budgets, and we want to help them to spend less when they shop with us,’ they added.



For now, though, Australians will need to look beyond the sea of discount tags and ask whether the underlying dynamics of the grocery market are really working in their favour.

As the parliamentary and ACCC inquiries unfold, the full story behind Coles and Woolworths' prices will be revealed—and it may prove very different to the image presented in the supermarket aisles.

Key Takeaways
  • Supermarkets, specifically Coles and Woolworths, are under scrutiny for the high number of discounted items amidst a parliamentary inquiry into supermarket pricing.
  • Independent MP Dr Monique Ryan warned Australians not to be deceived by these discounts, emphasising that the supermarkets still have significant market control and have increased prices in the past.
  • The Australian Competition and Consumer Commission (ACCC) is conducting a year-long inquiry to determine if consumers are being overcharged at the checkout.
  • Farmers are advocating for strict penalties on supermarkets that overcharge customers and exploit suppliers, including a cap on market share growth and divestiture powers.
What do you think about the recent price-slashing by these supermarket giants? Share your thoughts in the comments below!
 
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What a farmer wants $10 for a water melon ! He's being greedy.
I'm happy to pay a farmer $10 for a watermelon. Try buying a whole watermelon from Coles or WW. They are more than double. The farmers deserve more that what Coles and WW pay the them. They are the ones doing all the hard work so people have food on the table.
 
The yellow tags are BS at best. Coles and WW are just trying to make it look good for the enquiry thinking they can bluff their way of their greed. Clearly it's not working as most of the yellow tags are just for show. All they are doing is increasing the shelf price then put a yellow tag showing they have reduced the price when in fact they havn't. Many items are still the same price they were so there is no price reduction.
 
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I wouldn’t take any notice of Dr. Monique Ryan about CoLes & Woolworth’s prices, she wouldn’t have a clue about running a business. If you are not happy with a retailer then shop somewhere else. Government trying to take over how a business must run is not right.
Why aren’t they looking into Centrelink and the waiting game for people to claim a pension etc. Aged care is another department that should be looked into. People needing home care waiting for months. Look in your own backyard’s first before trying to take over businesses.
Centrelink; wasn't the government-run Commowealth Employment Bureau privatised some years ago? Aged care; aren't most of the aged care homes run by private enterprise these days?
 
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Free trade is to do with imports and exports, not pushing smaller business out of the market. In fact, the definition of "free trade" is - A free trade agreement is a pact between two or more nations to reduce barriers to imports and exports among them. Under a free trade policy, goods and services can be bought and sold across international borders with little or no government tariffs, quotas, subsidies, or prohibitions to inhibit their exchange.
Aha; so free trade is not free trade. It is monopoly capitalism agreeing to trade across international boundaries without paying tax or demanding support from governments. How silly of me to be SO naive. I guess that leaves the small shopkeeper to go broke against legislatively-supported 24/7 traders. Silly small shopkeeper trying to make a living!
 
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These specials are a joke. I saw 3 blocks of Cadbury chocolate for $15 !!Making them $5 a block. Used to be a lot cheaper than that. Looks like chocolate is of the menu for a long time ☹️☹️
i dislike the multiple discounts. I sure do love like to buy two or three if the same. If Coles or Woolworth is doing to do a discount let it be for a single item. Many of us don’t need two or three of the same
 
I've noticed that most of the things with the lower price tag in Woolworths are those items which nobody wants in the first place. They don't put the lower price tag on popular items.
 
Enquiries or gab fests where everyone knocks off for morning tea and bikkies (supplied by Coles or Woolies at an exorbitant cost to the public service in charge of morning teas) etc etc. Nothing will be achieved by either the Govt body nor ACCC. Waste of time and money - only way to achieve a satisfactory outcome is to let your feet do the talking - shop individual businesses - butchers, greengrocers etc.
And all those places have gone up as well. Go and compare.
 
Regarding both WW & Coles, it has been brought to my attention that Pension week, less specials and not if any on essentials like laundry, dish detergents, toiletpaper, toiletry Items, and fresh, tinned and frozen foods etc.
 
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I would like to know that when lambs have 2 back legs two front legs two shoulders and two kidney that the prices of these cuts differ so much…kidneys are almost not available….shoulder roast is $6dollars at least dearer than a leg and I seem to remember that lamb shanks used to be almost given away…so who is being ripped off …def not the supermarkets so that just leaves the farmer and consumer
 
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I would like to know that when lambs have 2 back legs two front legs two shoulders and two kidney that the prices of these cuts differ so much…kidneys are almost not available….shoulder roast is $6dollars at least dearer than a leg and I seem to remember that lamb shanks used to be almost given away…so who is being ripped off …def not the supermarkets so that just leaves the farmer and consumer
Exactly right
 
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