Supermarket chains under fire: Coles and Woolworths slammed for 'low prices'

Australia's grocery shoppers may have noticed an abundance of yellow and red discount tags lining the aisles of Coles and Woolworths in recent months.

But don't be fooled by this sudden generosity, consumer advocates and politicians warned. The truth behind the supermarket giants' pricing practices is far more complex—and concerning.



Coles and Woolworths, which together control a staggering 65 per cent of Australia's grocery market, have announced price cuts on hundreds of products in response to the cost-of-living crisis squeezing household budgets.

However, this move comes as the two retailers face intense scrutiny over their market dominance, pricing behaviour, and treatment of suppliers.


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Woolworths and Coles have announced price cuts on hundreds of products in recent months. Image source: Shutterstock



A parliamentary inquiry is underway to examine how Coles and Woolworths set prices for customers and pay farmers and other providers.

The investigation was launched after allegations emerged that the supermarkets had been price gouging and profiteering during a period of high inflation and financial strain for many Australians.



Independent MP Dr Monique Ryan, who has received numerous complaints from concerned constituents about grocery prices, believed the recent discounts are a sign Coles and Woolworths are ‘under pressure’.

‘Don't be deceived,’ Dr Ryan stated. ‘Coles and Woolworths still earned billion-dollar profits last year while increasing their prices by 10 per cent.’

She noted that Australia's grocery sector is more concentrated in the hands of a few major players than almost anywhere else in the world, making real competition and consistently low prices difficult to achieve.

‘Reducing prices for a couple of months won't fix any of that. Everyone has to keep pressure on the government to institute bold reforms to make the sector more competitive,’ she added.

Bold reforms are needed to improve competitiveness in the long term, Dr Ryan argued.

‘We need prices to stay low,’ she said. ‘Not for a couple of months, but for a couple of decades.’



Farmers and producers are also demanding action, accusing major supermarkets of overcharging shoppers while underpaying suppliers.

One farmer even sold his huge watermelons for $10 by the roadside because he couldn't afford to sell them for the low prices offered by supermarkets.

The National Farmers Federation is calling for harsh penalties, including caps on market share growth and even forced divestments, for retailers found to be consistently breaching consumer and competition laws.

However, Prime Minister Anthony Albanese has rejected big stick approaches, comparing them to the policies of the former Soviet Union.



The Australian Competition and Consumer Commission (ACCC) has launched its own year-long inquiry into grocery pricing and whether the major supermarkets' outsized market power is hurting consumers.

The findings could have major ramifications for Coles, Woolworths and the broader grocery sector.

Potential outcomes may include recommendations for stronger price monitoring, codes of conduct governing dealings with suppliers, or even more significant efforts to reduce market concentration.

The two retailers have been approached for a comment on this matter. While Coles had not released a statement yet, a Woolworths spokesperson said: ‘We know many Australian families are doing it tough and looking for relief at the checkout.’

‘We know our customers are looking for lower prices and offers to help them manage their budgets, and we want to help them to spend less when they shop with us,’ they added.



For now, though, Australians will need to look beyond the sea of discount tags and ask whether the underlying dynamics of the grocery market are really working in their favour.

As the parliamentary and ACCC inquiries unfold, the full story behind Coles and Woolworths' prices will be revealed—and it may prove very different to the image presented in the supermarket aisles.

Key Takeaways
  • Supermarkets, specifically Coles and Woolworths, are under scrutiny for the high number of discounted items amidst a parliamentary inquiry into supermarket pricing.
  • Independent MP Dr Monique Ryan warned Australians not to be deceived by these discounts, emphasising that the supermarkets still have significant market control and have increased prices in the past.
  • The Australian Competition and Consumer Commission (ACCC) is conducting a year-long inquiry to determine if consumers are being overcharged at the checkout.
  • Farmers are advocating for strict penalties on supermarkets that overcharge customers and exploit suppliers, including a cap on market share growth and divestiture powers.
What do you think about the recent price-slashing by these supermarket giants? Share your thoughts in the comments below!
 
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Whilst I would like to see prices reduced it’s a difficult situation to comment on as we live in a democracy and as such enjoy free trade. That is prices are set by competition not by a state run body, if the investigation finds acts of collusion between the supermarkets in both price paid to producers and the price charged to consumers then they should face prosecution. We can’t have government interference in free trade as this would make us no better than the CCP. I for one don’t want to live under a socialist system of government.
 
Ok so junk food gets reduced in price while fresh foods go up in price !!
Reason why 70% of people are overweight or obese in this country....putting a big strain on our health system ! Makes sense 😏🤬
 
woolworths is so concerned about shoppers budgets that they have denied a well known australian charity
permission to hold a fund raising stall outside one of their shops even though they have been having them there for years. I"m pretty sure if you are on a budget you arent going to buy something from a stall
 
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Reactions: Iggydi and wendell
Enquiries or gab fests where everyone knocks off for morning tea and bikkies (supplied by Coles or Woolies at an exorbitant cost to the public service in charge of morning teas) etc etc. Nothing will be achieved by either the Govt body nor ACCC. Waste of time and money - only way to achieve a satisfactory outcome is to let your feet do the talking - shop individual businesses - butchers, greengrocers etc.
 
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The best thing the authorities can do is make it easier for some UK supermarkets to open here. Then we'll see the duopoly get a taste of their own medicine. 🙂 However, I'm sure there's too much red tape stopping this happening at the moment?
 
I think it is time for me to forget about Coles & Woolworths for shopping & I will be shopping at Romeo's Foodland, IGA & ALDI which care about & help local farmers & they're customers 100% better plus these supermarkets have heaps better savings on everyday product customers need because they care about the health & well being of farmers & they customers not just they self's & investors.
 
Whilst I would like to see prices reduced it’s a difficult situation to comment on as we live in a democracy and as such enjoy free trade. That is prices are set by competition not by a state run body, if the investigation finds acts of collusion between the supermarkets in both price paid to producers and the price charged to consumers then they should face prosecution. We can’t have government interference in free trade as this would make us no better than the CCP. I for one don’t want to live under a socialist system of government.
Nonsense. When a duopoly is price gouging after winning extended trading hours, 7-day trading, through legislation, that allows them to out-compete the small shopkeeper then it is not free trade.

It is that simple. As for socialism, do you use our Public Hospitals? Which school do your children go to? Do you drive on public roads built with public money? Do you get whatever Medicare benefit you get when you visit your GP (even just $35 rebate from the $90 charged)? Would you expect the publicly-funded police to keep you safe? Etcetera.
 
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The price of many products are inflated you see this every time you shop thay add 50 cent plus every time you shop we are being ripped off big time
 
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I wouldn’t take any notice of Dr. Monique Ryan about CoLes & Woolworth’s prices, she wouldn’t have a clue about running a business. If you are not happy with a retailer then shop somewhere else. Government trying to take over how a business must run is not right.
Why aren’t they looking into Centrelink and the waiting game for people to claim a pension etc. Aged care is another department that should be looked into. People needing home care waiting for months. Look in your own backyard’s first before trying to take over businesses.
 
Nonsense. When a duopoly is price gouging after winning extended trading hours, 7-day trading, through legislation, that allows them to out-compete the small shopkeeper then it is not free trade.

It is that simple. As for socialism, do you use our Public Hospitals? Which school do your children go to? Do you drive on public roads built with public money? Do you get whatever Medicare benefit you get when you visit your GP (even just $35 rebate from the $90 charged)? Would you expect the publicly-funded police to keep you safe? Etcetera.

Whilst I would like to see prices reduced it’s a difficult situation to comment on as we live in a democracy and as such enjoy free trade. That is prices are set by competition not by a state run body, if the investigation finds acts of collusion between the supermarkets in both price paid to producers and the price charged to consumers then they should face prosecution. We can’t have government interference in free trade as this would make us no better than the CCP. I for one don’t want to live under a socialist system of government.
I think the major parties instead of Thinking of raising funds for they're campaigns & parties interests & destroying our taxpayers assets so they can privatise our assets & then go and give themselves and there buddies a overpriced payrise and discounts on they're taxes instead of putting back into helping the common taxpayers of Australia.
 
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Don't agree with their pricing at all.... they have jacked up the pricing for so long that the majority of consumers have just sucked it up so a drop in pricing is an amazing good-hearted gesture from the retailer.
I would consider a 50% drop on the already 50% drop to be a reasonable ask.... the advertised price is always the REAL price....
 
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Nonsense. When a duopoly is price gouging after winning extended trading hours, 7-day trading, through legislation, that allows them to out-compete the small shopkeeper then it is not free trade.

It is that simple. As for socialism, do you use our Public Hospitals? Which school do your children go to? Do you drive on public roads built with public money? Do you get whatever Medicare benefit you get when you visit your GP (even just $35 rebate from the $90 charged)? Would you expect the publicly-funded police to keep you safe? Etcetera.
Free trade is to do with imports and exports, not pushing smaller business out of the market. In fact, the definition of "free trade" is - A free trade agreement is a pact between two or more nations to reduce barriers to imports and exports among them. Under a free trade policy, goods and services can be bought and sold across international borders with little or no government tariffs, quotas, subsidies, or prohibitions to inhibit their exchange.
 
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Reactions: Iggydi and Beak
These specials are a joke. I saw 3 blocks of Cadbury chocolate for $15 !!Making them $5 a block. Used to be a lot cheaper than that. Looks like chocolate is of the menu for a long time ☹️☹️
Given the recent story of cocoa been failures in Africa (75% of world production) market forces drive the price not the retailers that everyone seems to think get their retail items for nothing and the price on the ticket is profit.
 
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I think it is time for me to forget about Coles & Woolworths for shopping & I will be shopping at Romeo's Foodland, IGA & ALDI which care about & help local farmers & they're customers 100% better plus these supermarkets have heaps better savings on everyday product customers need because they care about the health & well being of farmers & they customers not just they self's & investors.
You mean they don't 'price gouge' as everyone seems to believe the 2 majors (& Aldi) do? Most independent grocers are just not price competitive when compared. Their buying power is as great as the 2 majors, but the prices are set by the store operator. Cost of transport, provision of fridge and freezer operation all cost big money.
 
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Half price, 50% off. If this is genuine they would still be making a profit on the cheaper price which equates to a 50% profit + on the normal price.
another gripe I have are the buy 2 for a special price. If you only want 1 it’s the full price. Generally speaking I am not impressed with prices in both Coles and Woolworths.
 
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Half price, 50% off. If this is genuine they would still be making a profit on the cheaper price which equates to a 50% profit + on the normal price.
another gripe I have are the buy 2 for a special price. If you only want 1 it’s the full price. Generally speaking I am not impressed with prices in both Coles and Woolworths.
They're called LOSE LEADERS, a marketing tool to get people in to buy the 'specials' and the most likely result is they buy the other normal priced items that have the profit margin incorporated in the price (usually around 5%). It's more about cash flow. Cash flow is the primary foundation of ALL businesses.
 
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