State transport official apologises to thousands of wrongly penalised motorists: ‘This should never have happened’

Are you one of the hundreds of drivers in Australia who were recently punished for not wearing a seatbelt or wearing it improperly?

If so, you might be relieved to know you might have been punished too harshly.


It was recently discovered that over 1,800 motorists in Queensland were wrongly slapped with double demerit points for seatbelt-related offences.

This mistake resulted in over 600 drivers having their licences wrongly suspended and 860 being convicted incorrectly of an offence.


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More than 1,000 motorists in Queensland were wrongly fined for seatbelt-related offences. Credit: Shutterstock


It all comes down to a design fault in the mobile phone and seatbelt camera system that was used to capture the offending behaviour between the months of November 1, 2021, and August 31 of this year.

As a result, the state’s transport minister, Mark Bailey, issued an apology to drivers upon the discovery of the mistake.


'Simply put—this should never have happened,' he said. 'I am sorry to every person impacted by this.'

‘My department is receiving urgent legal advice on the swift re-issuance of incorrectly suspended licences.

‘For the remaining licence holders who have retained their licence but incorrectly lost some points, Transport and Main Roads will reverse the incorrectly issued double demerit points.


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Transport and Main Roads are working to reverse the incorrect penalties issued to drivers. Credit: Shutterstock


‘All offences were correctly recorded and financial penalties have been correctly issued—the design fault is solely in the application of double demerit points in specific circumstances.’

He added that he ‘expects the review to be complete in the coming months’.

Although the review is already in motion, please be aware that your licence is still suspended (if you were penalised) until you've heard back from Transport staff.


On that note, authorities are also reaching out to concerned individuals.

Acting Director General of Transport and Main Roads Sally Stannard stated, ‘The Department has corrected this error and is now contacting impacted customers.’

‘The current status of your licence remains in place until the Department works with you to review individual circumstances.

‘We have also established a dedicated phone number for customers who are concerned this may impact them and details are available on the Department’s website.

‘Drivers are reminded that they must ensure their passengers are buckled up before starting their journey or risk serious injury or worse.’

Affected drivers can reach them at 1800-740-786. Click here for more details.

So as always, safety first! Make sure to buckle up before setting off on your journey—it might just save you a hefty fine.

Key Takeaways

  • 1,800 drivers in Queensland have been incorrectly given double demerit points for seatbelt-related offences due to a 'design fault' in the mobile phone and seatbelt camera system.
  • This resulted in over 600 drivers unjustly having their licences suspended and about 860 wrongly serving good behaviour bonds.
  • Queensland's transport minister Mark Bailey apologised, stating that they are seeking urgent legal advice for the swift re-issuance of incorrectly suspended licences.
  • A hotline has been established for drivers who were incorrectly penalised, and officials are reminding the public that a licence will remain suspended unless specifically told otherwise by Transport staff.

How do you feel about this traffic issue? What measures do you believe the transportation authority should take to avoid this from happening again? We want to hear from you in the comments below!
 

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so whilst their intentions may have been good......their application was terrible. If they are going to use their high technology to help reduce the road toll or injuries to people travelling by car well ok,....but at the very LEAST get technology that works PROPERLY without these type of false results, or DON'T use them at all just to raise revenue for the state.😣
 
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Reactions: Rob44 and Gsr
STOP RELYING ON TECHNOLOGY
and just do the job your paid for
then we wont have such things happening.
its all about SWINDLING the working man out of his hard earned money...
REVENUE RAISING
 
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Reactions: Rob44 and Gsr
Hopefully no one will get fined for driving without a licence, especially if they are not aware this error has occurred.
 
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Reactions: Rob44
STOP RELYING ON TECHNOLOGY
and just do the job your paid for
then we wont have such things happening.
its all about SWINDLING the working man out of his hard earned money...
REVENUE RAISING
I quite agree with you, I strongly
beieve that the Police are getting 
very lazy these days and relying too
much on technology to do their jobs
for them and not actually getting out
on the road and doing the job manually
and takking detailed notes to support
any infringements!
 
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Reactions: Rob44 and Red_101au
I quite agree with you, I strongly
beieve that the Police are getting 
very lazy these days and relying too
much on technology to do their jobs
for them and not actually getting out
on the road and doing the job manually
and takking detailed notes to support
any infringements!
I much preferred the old days when a cop was a member of the community and not a tax collector..
You did something wrong and they would give you a stern warning and tell you to go home and tell your parents what you did lol. Worse case get detailed description of the infringement and act accordingly
 
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Reactions: Rob44
Hopefully no one will get fined for driving without a licence, especially if they are not aware this error has occurred.
even here... the onus is on you to keep tabs of registration and licence etc.... no more stickers on the windscreen to remind you.... and zero tolerance if you happen to over look it
 
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Reactions: Rob44
Some people may have been inconvenienced quite markedly by losing their licence. This could entail loss of some income. Will the QLD gov't reimburse them? It was the gov't's technology and the resultant prior presumption of guilt that appears to have been faulty.
 

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