Sick of paying full price at the doctor? A short drive could save you!

Accessing affordable healthcare is becoming a growing concern for many Australians—especially those relying on bulk billing.

What used to be a routine doctor’s visit is now becoming a financial juggling act in some parts of the country.

A new report has revealed just how much location can determine your medical costs—and the findings are raising eyebrows.


Accessing a doctor in Brisbane had become increasingly difficult for many residents, with new data revealing a concerning gap in affordability—one largely dependent on where people lived.

A healthcare report from Cleanbill uncovered that patients in more than 70 per cent of Brisbane suburbs were no longer benefiting from bulk billing, instead footing the entire bill for GP appointments. This has left families and pensioners stretched thin as the cost of essential care continued to climb.

Some of the steepest out-of-pocket costs were reported in inner-city suburbs, where standard GP visits averaged well above the national average of $43.33.


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Bulk billing vanishes across Brisbane suburbs. Image source: Pexels/Gustavo Fring


Windsor topped the list at $60.48 per consultation, followed by Ashgrove at $58.65. Fortitude Valley and Clayfield weren’t far behind, charging $52.15 and $51.90, respectively.

Meanwhile, just a short drive away, patients were being charged considerably less. In Forest Lake, the average visit came in at $24.52—nearly half the national average. Similar trends were found in Acacia Ridge ($24.65), Browns Plains ($26.79), and Gatton ($29.05), offering a stark contrast to the fees in Brisbane’s inner suburbs.

Cleanbill founder and chief executive James Gillespie said: ‘When those clinics are located in suburbs that are more inner city, often the rent, the cost of labour, things like that, can be higher. And that can drive higher out-of-pocket costs.’

It wasn’t just the cost of care that raised concern, but the lack of transparency too. The report revealed that one in four GP clinics didn’t have a website, and among those that did, only 40 per cent published their prices—making it difficult for patients to make informed decisions.

‘That lack of transparency can trap patients into paying more simply because they don’t know there are cheaper options nearby,’ Gillespie explained.


For many, the rising fees were more than just inconvenient—they were becoming unmanageable. ‘I have so many bills all the time, it’s like swatting mosquitoes,’ one Windsor local shared.

Another patient in Inala added: ‘That’s why some of them are not going to the doctors. If they’ve got to pay $60 or $80 or $100.’

The report served as a sharp reminder of how something as fundamental as access to healthcare could vary dramatically from suburb to suburb—even when the distance between them was just a few minutes.

‘It’s one of the clearest examples of how where you live can shape your access to basic healthcare,’ Gillespie said.

From 1 November, changes to federal policy were expected to extend bulk billing to most adults. But until then, Brisbane locals were being urged to shop around—and even consider short trips to neighbouring suburbs—to avoid unnecessary costs that could add up to hundreds of dollars a year.


Many Australians are already feeling the pinch just trying to see a regular GP—but that’s not where the rising costs stop.

For those needing to see a medical specialist, the price hikes can be even more alarming.

Watch the full report to see what’s being done—and how it could affect you or your loved ones.


Source: Youtube/7NEWS Australia​


Key Takeaways
  • Over 70 per cent of Brisbane suburbs no longer offered bulk billing, forcing patients to pay full GP fees.
  • Inner-city areas like Windsor charged over $60 per visit, while nearby suburbs like Forest Lake averaged less than $25.
  • One in four clinics lacked websites, and most didn’t list prices, making it hard for patients to compare costs.
  • Bulk billing changes were set for 1 November, but patients were advised to travel for cheaper care in the meantime.

With GP costs climbing and bulk billing harder to find, do you think accessing affordable healthcare has become more difficult in recent years? Let us know your thoughts in the comments.

In a previous story, we looked at concerns around rising medical bills and the troubling issue of price gouging by some healthcare professionals.

For seniors already feeling the squeeze from reduced bulk billing options, understanding where unfair pricing might be happening is more important than ever.

If you've noticed your medical costs creeping up, this one’s worth a read too.

Read more: Has your medical bills risen over the years? Report targets medical professionals engaging in price gouging
 

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The GP visit is now a source of stress for us. We only go when absolutely necessary - I wouldn't go to our doctor when a minor scratch from our dog got a bit sore. I ignored it and ended up being taken by ambulance to hospital where I almost died of sepsis. The medical team actually asked me if I'd signed an end of life form so they'd know how to proceed if my heart stopped. The minor scratch was almost invisible, but it almost killed me.

Hubby gets furious when our doctor charges us the AMA fee for a consultation, because the practice has not passed on the rise in the Medicare rebate. I think what annoys him the most, is that our GP is winding down to retirement and has already had two overseas holidays this year.
 
I am glad I live in WA. I have never had any problrm finding a bulk billing Dr.
When my son and family moved to NSW they found it hard to even find a Dr who was taking new patients. For over a year they would have to go to a hospital if any of them got sick and my daughter in laws doctor, here in WA sent her scripts just so she could keep getting her meds until thry eventually found a Dr who was taking new patients, though they don't bulk bill. What the hell!!
 
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The reimbursement GPs receive from the government is risibly small. I always find it amazing people complain about having to pay a gap payment for a medical visit which, in extreme circumstances, could save your life, and those same people often don't hesitate to pay a plumber hundreds of dollars for repairs to their water systems. It's time the government made the Medicare fee far more realistic and compensated GPs accordingly. Perhaps then more GPs would consider bulk billing.
 
Its all good and well suggesting travel to a nearby area for cheaper GP... but
Some people do not have the ability to travel...
Most GP's are not taking NEW or casual access patients
It can take up to 14 days to get in to see a GP these days...

I' ve considered moving to Ukraine, so I will get all the assistance I need 🙃🙃😂
 
A consultation with the GP who doesn't bulk bill, is generally only once a month for scripts (compulsory if on opioids, etc.) but, the buck doesn't stop there...!

Anything else becomes multiple consults and therefore, unaffordable.
Getting a referral, the results from the referral (I still believe this should NOT be charged) and a follow-up of the issue 1-2 weeks later!

Each consultation is via telephone takes no more than 3 mins,
Total - approx $160...!
That doesn't include scripts and meds that PBS don't pay for. :(
 
This report can't be right because Albo said you only need your Medicare card, don't tell me he was lying(again).
Ha ha ha .
Its all good and well suggesting travel to a nearby area for cheaper GP... but
Some people do not have the ability to travel...
Most GP's are not taking NEW or casual access patients
It can take up to 14 days to get in to see a GP these days...

I' ve considered moving to Ukraine, so I will get all the assistance I need 🙃🙃😂
Wish you luck on that one.
 
Its all good and well suggesting travel to a nearby area for cheaper GP... but
Some people do not have the ability to travel...
Most GP's are not taking NEW or casual access patients
It can take up to 14 days to get in to see a GP these days...

I' ve considered moving to Ukraine, so I will get all the assistance I need 🙃🙃😂
Don't forget - Doctors are limited to a specific number of Pain Patients - and - a VERY small percentage have authority to prescribe opioids... no way in hell you'll get one that bulk bills!
 
So poor Brisbane complain about what the GPS charge ,ours charge anything from $80 to $120 for a short visit and $130to$140 for approx 20 mins $160 to $170 for 40 mins., we also have 3 weeks to a month wait for an appointment, as we only have two DRs as two have retired and they haven’t been able to get another one .
 
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Reactions: DLHM
So poor Brisbane complain about what the GPS charge ,ours charge anything from $80 to $120 for a short visit and $130to$140 for approx 20 mins $160 to $170 for 40 mins., we also have 3 weeks to a month wait for an appointment, as we only have two DRs as two have retired and they haven’t been able to get another one .
Ours charge $102. For 15 minutes and $188. For 20 minutes. Pretty good rate of pay for the extra 5 minutes.
 
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I moved suburbs in 2016 . I thought I’d go to a practice near me, and I could actually just walk there….I had no problem with getting in as a new patient and I had the information I got from my other doctor……New doctor was not interested in knowing any past history and gave me a script for something my old doctor said I shouldn’t take. Anyway, I wasn’t impressed at all and went back to my original doctor….he‘s just a suburb away…….The practice now charges $100…..$100! for a normal consult, rarely going over 5 minutes, but my doctor likes to have a chat……I don’t know what percentage of the fee he gets but we get $42.85 back from Medicare…. Bulk Billing is up to the discretion of each doctor, but mine is not a fan of Medicare …
 
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So poor Brisbane complain about what the GPS charge ,ours charge anything from $80 to $120 for a short visit and $130to$140 for approx 20 mins $160 to $170 for 40 mins., we also have 3 weeks to a month wait for an appointment, as we only have two DRs as two have retired and they haven’t been able to get another one .
Is that after Medicare pays their share?
 
Our doctors at the Ochre Clinic I use in Grafton were forced to only bulk bill for pensioners at one visit per three months as their funds were cut. They have now changed that and all pensioners and certain concession holders are bulk billed for every visit. This has come about because their funding has been restored.
 
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