Shopper's shocking discovery: Disgusting find in delivery sparks outrage and disbelief

Online shopping has revolutionised the way we buy everything from fashion to furniture, offering convenience and variety at the click of a button.

However, as one customer's experience shows, sometimes what arrives on your doorstep can be far from what you expected—and not in a good way.


A Shein shopper was left utterly disgusted and vowing to never order from the company again after making a horrifying discovery in her package.

The customer, who shared her experience on social media, was shocked to find not the latest fashion items but a trio of wriggling worms inside her delivery.


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A shopper was horrified to find wriggling worms in her Shein delivery. Credit: Shutterstock


The video, which quickly made the rounds, showed several Shein bags scattered across the floor, with the camera then zooming in on a paper plate that disturbingly displays the live critters.

The shopper's reaction was visceral and immediate: ‘I could throw up right now,’ she expressed, capturing the sentiment of many viewers.


The incident sparked a wave of disbelief and concern among the online community.

One commenter questioned, ‘Is this real?’ to which the shopper, identified as Coad, assured, ‘Swear it's real I can't make it up.’

She recounted the traumatic moment, saying she ‘screamed so loud’ upon the discovery.

‘I truly wanted to throw up. I can't make it up! I dumped the packages out and they fell out onto my feet and the ground,’ she shared.


Coad stated that he contacted Shein following the discovery but alleged that the company did not respond.

‘They unfortunately told me in emails it's not their fault and they aren't liable,’ she said.

The social media creator also mentioned that the company refused to issue a refund for her order.

‘It makes me so mad they won't give me any compensation,’ Coad expressed.

‘And clearly, they would be smart enough to do it regarding how popular my TikTok has gotten.’


The company stated that it was ‘in touch with the customer’ and has since provided Coad with a full refund.

‘When we received the customer's inquiry, we launched an immediate investigation,’ a Shein spokesperson stated.

‘This indicated that when the package completed our quality control process and left our facility, it contained only the SHEIN items ordered.’


One commenter on Coad's post mentioned having a similar experience with a Shein order.

‘Mine literally came with a bug once, and it was such a difficult process to get my money back,’ the user reported.

Others expressed concerns about opening their own Shein packages.

‘Great, just placed an order before I saw this will be opening outside UGH,’ another said.

‘This is why I open mine in the guest bathroom,’ a third wrote. ‘I can run out, lock the door and never go in there again.’


While the unsettling experiences shared by shoppers continue to raise eyebrows, they are not isolated incidents.

Another shocking discovery made by a child inside a parcel from Australia Post highlights the ongoing concerns about package safety and the need for vigilance when receiving deliveries.

As these incidents unfold, they underscore the importance of being cautious and aware of what arrives at our doorsteps.
Key Takeaways
  • A shopper was horrified to discover wriggling worms among her Shein delivery items.
  • The customer shared a video on social media and interacted with commenters, expressing her disgust and resolve to never order from Shein again.
  • Shein responded to the incident by launching an immediate investigation, initially stating that their quality control processes were followed, but later offered the customer a full refund.
  • Other users shared their concerns and experiences with the company, highlighting the impact the incident had on their view of Shein and their approach to opening packages.
Have you or someone you know experienced a similar situation with unexpected items in your deliveries? How did you handle it? We’d love to hear your experiences in the comments below.
 
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