Shoppers in Shock: Why This $400 Discovery at Salvos Is Causing Uproar and What It Says About a Deepening Charity Shop Crisis

In the midst of a cost-of-living crisis that has many Australians tightening their belts, the discovery of a pair of secondhand R.M. Williams boots priced at $400 in a Salvos store has sparked a heated debate about the pricing strategies of charity shops. This incident, which occurred in what is believed to be a Tamworth, NSW location, has left shoppers and op-shop enthusiasts feeling both outraged and betrayed.

The boots, which retail for around $649 new, were deemed 'very greedy' by many who saw the price tag as a sign of a growing problem within the charity shop sector. The image of the boots, shared online by an op-shopper, quickly became a symbol of the broader issue, with comments flooding in to express dismay and frustration.


'Daylight robbery. They get everything for free and sell for ridiculous prices. Sometimes it’s cheaper to go to Kmart,' one person argued, highlighting the irony of finding better deals at commercial retailers than in stores meant to serve those in financial need.


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High prices at Australian charity stores like Salvos and Vinnies outrage shoppers. Credit: Facebook


'They are a business now, they have forgotten people actually go there to shop because they have little money to spend. I give to the smaller charities now, they need it more,' another commented, suggesting a shift in the ethos of charity shops from community support to profit-driven enterprises.


The sentiment was echoed by others who feel that the essence of op-shopping – finding affordable secondhand goods while supporting charitable causes – is being lost. 'Salvos are getting very greedy these days,' someone else remarked, pointing to a trend that seems to be alienating the very demographic these shops were intended to serve.

In defense of the high prices, industry experts have weighed in. Andrew Hughes, a business and economics lecturer, acknowledged that charity stores are 'taking advantage of people,' given that much of their stock is donated at no cost. However, the secondhand economy is booming globally, and in Australia, for a reason. Omer Soker, CEO of Charitable Recycling Australia, attributes this to a growing interest in sustainable shopping and the prohibitive costs of new goods.

Soker also pointed to 'resellers' as the culprits behind price hikes, arguing that they purchase items from charity shops to sell at a significant markup on commercial platforms like Depop. In his view, charity shops are inadvertently acting as wholesalers, and their prices still represent good value, especially in more affluent suburbs where higher-income shoppers are willing to pay these prices. He maintains that the average cost of items across charity stores in Australia is just $5.


Yet, this defense does little to quell the concerns of regular op-shoppers and those relying on affordable secondhand goods. The issue at hand is not just about the price of a pair of boots but about the accessibility and affordability of essential items for those who are struggling financially.

As members of the Seniors Discount Club, many of us have long appreciated the value and community service provided by charity shops. They have been a staple for finding everything from clothing to household items without breaking the bank. However, when prices in these stores begin to rival those of retail outlets, it raises questions about the role and responsibility of charitable organizations in supporting the community.

Key Takeaways
  • The high cost of some secondhand items in Australian charity stores like Salvos and Vinnies has caused outrage among shoppers.
  • A pair of secondhand R.M. Williams boots was priced at $400 in a Salvos store, near the new-item price of roughly $649, leading to claims of greed.
  • Some shoppers have accused charity stores of becoming too business-like, forgetting their core clientele of people with limited funds.
  • An industry expert defended high prices by explaining the impact of resellers on the market and claimed that the overall average cost of items in charity shops is around $5.

We invite you to share your thoughts and experiences. Have you encountered similar pricing issues at charity shops? Do you feel that the mission of these stores is changing? And importantly, where can seniors and others on a fixed income turn to for affordable goods in these challenging times? Your insights are valuable, and together, we can continue to advocate for fair pricing and the true spirit of charity in our shopping experiences.
 

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I know I cannot afford to even look in the Salvation Army Opportunity shops. For the people who depended on OpShps, Salvo stores are far too expensive, often charging the same amount as ‘brand new”!!
 
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I know someone who works for vinnies and yes they get the pick of the good stuff
I’ve suspected that at the Vinnies down the road.

When I moved, I gave a lot of things to the Vinnies (my closest Op Shop). There were some very good, nearly new, even unused items. As I browsed around the shop, I noticed some items I’d brought in were being taken to a room in the back. The others were left in the shop area to be displayed. I don’t have proof but I suspected those not displayed were taken home by those working there.
 
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I’ve suspected that at the Vinnies down the road.

When I moved, I gave a lot of things to the Vinnies (my closest Op Shop). There were some very good, nearly new, even unused items. As I browsed around the shop, I noticed some items I’d brought in were being taken to a room in the back. The others were left in the shop area to be displayed. I don’t have proof but I suspected those not displayed were taken home by those working there.
That has been going on since time immemorial, it used to be an accepted perk, but you didn't overdo it now I'm sure that some ends up on Ebay with the proceeds being trousered!!
 
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I love op shops , not that I buy much . I look for certain old wares to add to my collection.

I picked up a few bargains on my recent trip down the coast.

As for salvos you can buy it cheaper in the shops.

I usually donate alot of clothes and bags .I wished their was away to give straight to those in need.

I've just gone from a size 14 to a 10 and have a huge ammount of clothes to give away.
If anyone needs clothing message me.

I can send photos and I will pay the postage
You could look for a shop that helps to dress those looking for work, going to their first interview or job. I can't think of a name right now but something like Ready For Work?
 
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Salvo's are robbers. They have the highest prices in the second hand/op shop stores for DONATED goods that have cost them ZILCH. [Like their rental accomodation]
 
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Salvo's are robbers. They have the highest prices in the second hand/op shop stores for DONATED goods that have cost them ZILCH. [Like their rental accomodation]
Join ANY of these charities for a couple of hours on their home visits, and you may regret this judgement.
The Vinnies at my church used to distribute food, vouchers, etc 2 days a week to those who could come in person. Now it's daily. A volunteer told me she gave up home visits because she has no more tears left. She now volunteers in the op shop. Think about it.
 
Join ANY of these charities for a couple of hours on their home visits, and you may regret this judgement.
The Vinnies at my church used to distribute food, vouchers, etc 2 days a week to those who could come in person. Now it's daily. A volunteer told me she gave up home visits because she has no more tears left. She now volunteers in the op shop. Think about it.
That doesn't stop them charging exorbitant prices to the public!
 
Robin Hood syndrome. The very poor do not have to buy. They register and receive free food, clothes, furniture, rent vouchers, whatever they need.
That's excellent for them, and probably us too being that we are both on disibility pensions but it still doesn't excuse them from charging massive price ups for things they get for free no matter how you look at it and how much good they do.
 
I’ve always loved rummaging around the charity shops, the opportunity shops and really like finding a bargain. I don’t need to shop at charity shops and now I’m wondering that if I buy something I like, am I taking it away from someone who needs it……but I also love rummaging through secondhand shops……I don’t think that opportunity shops, charity shops, should be put in the same category as the secondhand shops…..buying from secondhand shops you would expect to pay whatever an item costs because the goods are generally of good quality……. But when good quality items make their way into charity shops, it should mean that a person with less than a standard lifestyle, can actually have the chance to own something really nice that otherwise they could never afford. If you get the guilts like me, perhaps we could offer a little bit more than the cost…. I don’t know if all the money is put where it would do the most good, or if some of it goes into ‘Overheads’…. I thought that rent and electric expenses were waived for charity shops, but I’m not 100% on that……..anyway, it’s damned unfair of them to charge those kind of prices in a charity shop when most of their customers would never be able to afford them….
 
No I haven’t had that problem. I have found Charity Shops price their produce realistically. But I don’t shop there often. I may go in one in once in a while and if something Catches my eye reasonably priced I may buy it
 
I love op shops , not that I buy much . I look for certain old wares to add to my collection.

I picked up a few bargains on my recent trip down the coast.

As for salvos you can buy it cheaper in the shops.

I usually donate alot of clothes and bags .I wished their was away to give straight to those in need.

I've just gone from a size 14 to a 10 and have a huge ammount of clothes to give away.
If anyone needs clothing message me.

I can send photos and I will pay the postage
If you want your clothes to go to a worthy place, you might consider giving them to a women"s shelter. These women often turn up with only the clothes they are wearing. The same goes for the children with them.
 
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personally I never go to the charity shops anymore they have priced themselves out of a normal person who has very little to spend anyway, and always seem to have sale because they cannot sell what they have in the stores, if you go in look at the prices, then do what I do and walk away go to another store who sells new stuff for about the same price as secondhand fron the charity shops,
 
I’ve always loved rummaging around the charity shops, the opportunity shops and really like finding a bargain. I don’t need to shop at charity shops and now I’m wondering that if I buy something I like, am I taking it away from someone who needs it……but I also love rummaging through secondhand shops……I don’t think that opportunity shops, charity shops, should be put in the same category as the secondhand shops…..buying from secondhand shops you would expect to pay whatever an item costs because the goods are generally of good quality……. But when good quality items make their way into charity shops, it should mean that a person with less than a standard lifestyle, can actually have the chance to own something really nice that otherwise they could never afford. If you get the guilts like me, perhaps we could offer a little bit more than the cost…. I don’t know if all the money is put where it would do the most good, or if some of it goes into ‘Overheads’…. I thought that rent and electric expenses were waived for charity shops, but I’m not 100% on that……..anyway, it’s damned unfair of them to charge those kind of prices in a charity shop when most of their customers would never be able to afford them….
Speaking of second hand shops, we loved nothing more than a leisurely stroll through our local second hand book shop, we grabbed some bargains there and had a healthy book shelf in our lounge room.
 
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Speaking of second hand shops, we loved nothing more than a leisurely stroll through our local second hand book shop, we grabbed some bargains there and had a healthy book shelf in our lounge room.
I love looking around secondhand book shops as well, I could easily spend an hour or more looking for something that catches my eye….I also look for older books, hardcover ones because some of them have really nice covers that may be a bit shabby but look perfect in the right place….
 
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I used to love the charity shops, particularly when my kids were growing up. For a few dollars I could find bargain basics like shirts and shorts for their fast growing bodies, or treat myself to a well priced dress.
When the Brisbane floods of 2011 hit, a lot, probably most of the charity shops flooded. It was after that that prices tripled almost immediately, and have continued to rise.
With shops like kmart, the charity shops don't offer bargains any more.
 
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It's true. Thrift shops aren't a thrifty way to shop - pre-loved/second-hand goods used to be priced affordably for those who have limited financial resources, but these days, most "Opportunity" shops are all about getting the most profit for goods that the public has donated. I no longer support the charities I once did, for this reason.
 
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I love looking around secondhand book shops as well, I could easily spend an hour or more looking for something that catches my eye….I also look for older books, hardcover ones because some of them have really nice covers that may be a bit shabby but look perfect in the right place….
Yes.....I love the older books too, we once had a second hand book shop near us that had a little cafe inside it so we could have a cuppa while reading a book.
Our public library also had a book shop attached to it, they sold second hand books as well.
 
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Hubby and I are at the moment "down-sizing" and getting ready to move into a Retirement Village. So we've been using 4 different Vinnies and a Salvo's store to off-load our large amount of 45 years of "stuff". Some of which could be sold in an Antique Store, but they'd only give us a pittance and they'd sell for "top Dollar" after we'd driven a distance to. My only problem is that there are SO MANY PEOPLE that could afford to go to the likes of David Jones or Myers to buy goods now go to these Charity stores whereas these stores were started up for the NEEDY PEOPLE AND NOT THE RICH OR WEALTHY. My only consolation is that hubby and I are at least off-loading and DON'T have to take the "stuff" with us to our new abode. SO, SOMEONE IS ON THE "WIN WIN" ANYWAY.
I HOPE EVERYONE HAS ENJOYED THEIR CHRISTMAS AND NOW HAVE A HAPPY, SAFE AND PROSPEROUS NEW YEAR.
 
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