Shopper slams Woolworths’ new reusable tote bag: ‘They’re ripping after one use.’
- Replies 12
Woolworths is among the most popular household names when it comes to groceries and Australian fruit and veg.
One thing they are known for is their recycling initiatives such as reducing plastic packaging on fruits and veggies and completely doing away with providing single-use plastic picnicware and plastic straws.
And of course, who could forget about their popular ‘Bag for Good’ program, which had reusable tote bags sold for 99c that came with a guaranteed replacement!
Recently though, customers saw the introduction of a new variant of reusable bag to replace the much-beloved recyclable totes, and not everyone was pleased.
One shopper detailed their experience with the retail giant's new offering and raised one crucial issue.
‘Woolworths, you’ve replaced your green bags with different green bags.’ said the woman, who is apparently a regular customer.
‘Just so you know, they’re ripping after one use.’
The woman alleged she had already gone through two of the reusable bags.
‘There wasn’t even that much in them,’ she stressed.
‘I don’t know. Maybe you could improve the supplier please because this is really impractical. My shopping went everywhere.’
Woolworths has been gradually phasing out its old 99-cent green reusable bags, replacing them with a new, allegedly sturdier model.
One gripe with their new reusable bags is they don’t come with a guaranteed replacement like the earlier version did.
Case in point: a man in Adelaide expressed his frustration at having been refused a replacement for his ripped ‘Bag for Good’.
‘Apparently, it's no longer a 'Bag for Good' as you have marketed because you have introduced a new style of bag into the store.’ he said.
‘The staff at Hollywood Plaza refused to change it as printed on your bag because they are now in a different style… Surely this is false advertising at its finest?’
Woolworths for its part explained that it’s ‘gradually running down stock’ of its old ‘Bag for Good’ tote bag in favour of new supplies
‘Our new reusable 99-cent bag is made from 70 per cent recycled material and has already started to roll out across stores.’ a spokesperson said.
‘Our paper shopping bags and other bag options continue to be available to customers as well.’
It was also mentioned that one of the reasons the retailer decided to replace its popular green reusable bags was customer demand.
‘We've seen a significant shift in shopping habits in recent years with 80 per cent of our customers now bringing their own bags to shop.’
The new totes – which are made from at least 70 per cent recycled material – have been rolled out across stores in New South Wales, Victoria, Queensland, Tasmania and Western Australia.
South Australia and the Northern Territory will follow in the next few weeks.
Maybe in the meantime, Woolworths could double-check the quality of their new bags to see what the fuss is about.
Speaking of Woolies, you might also want to check if your Everyday Rewards points are still there after some customers complained that theirs ‘mysteriously disappeared’.
So, what are your thoughts on this? Do you think Woolies should check on the durability of their new reusable bags, or should they just return their old ‘Bag for Good’ scheme?
Tell us your thoughts and opinions below!
One thing they are known for is their recycling initiatives such as reducing plastic packaging on fruits and veggies and completely doing away with providing single-use plastic picnicware and plastic straws.
And of course, who could forget about their popular ‘Bag for Good’ program, which had reusable tote bags sold for 99c that came with a guaranteed replacement!
Recently though, customers saw the introduction of a new variant of reusable bag to replace the much-beloved recyclable totes, and not everyone was pleased.
One shopper detailed their experience with the retail giant's new offering and raised one crucial issue.
‘Woolworths, you’ve replaced your green bags with different green bags.’ said the woman, who is apparently a regular customer.
‘Just so you know, they’re ripping after one use.’
Some customers say Woolworths’ new reusable shopping bags rip easily. Credit: Woolworths
The woman alleged she had already gone through two of the reusable bags.
‘There wasn’t even that much in them,’ she stressed.
‘I don’t know. Maybe you could improve the supplier please because this is really impractical. My shopping went everywhere.’
Woolworths has been gradually phasing out its old 99-cent green reusable bags, replacing them with a new, allegedly sturdier model.
One gripe with their new reusable bags is they don’t come with a guaranteed replacement like the earlier version did.
Case in point: a man in Adelaide expressed his frustration at having been refused a replacement for his ripped ‘Bag for Good’.
‘Apparently, it's no longer a 'Bag for Good' as you have marketed because you have introduced a new style of bag into the store.’ he said.
‘The staff at Hollywood Plaza refused to change it as printed on your bag because they are now in a different style… Surely this is false advertising at its finest?’
Woolworths’ popular ‘Bag for Good’ reusable tote bag was discontinued by the retail giant to make way for a newer and more durable version. Credit: Woolworths
Woolworths for its part explained that it’s ‘gradually running down stock’ of its old ‘Bag for Good’ tote bag in favour of new supplies
‘Our new reusable 99-cent bag is made from 70 per cent recycled material and has already started to roll out across stores.’ a spokesperson said.
‘Our paper shopping bags and other bag options continue to be available to customers as well.’
It was also mentioned that one of the reasons the retailer decided to replace its popular green reusable bags was customer demand.
‘We've seen a significant shift in shopping habits in recent years with 80 per cent of our customers now bringing their own bags to shop.’
South Australia and the Northern Territory will follow in the next few weeks.
Maybe in the meantime, Woolworths could double-check the quality of their new bags to see what the fuss is about.
Speaking of Woolies, you might also want to check if your Everyday Rewards points are still there after some customers complained that theirs ‘mysteriously disappeared’.
So, what are your thoughts on this? Do you think Woolies should check on the durability of their new reusable bags, or should they just return their old ‘Bag for Good’ scheme?
Tell us your thoughts and opinions below!
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