Shopper discovers secret 'little bag' in their Woolworths order: ‘Extremely grateful’
By
Seia Ibanez
- Replies 6
Woolworths has long been a staple in the grocery landscape, offering a wide range of products and services to make shopping more convenient for its customers.
But it's not just the products on the shelves that keep customers coming back; it's also the personal touches and unexpected gestures that can turn an ordinary shopping experience into something memorable.
This was precisely the case for a Brisbane shopper who found a delightful surprise tucked away in her Click & Collect order.
The shopper, named Kirstie, was unloading her groceries when she ‘came across a little bag' with a handwritten card attached.
The message on the card was a heartfelt thank you from the Oxley store's online team, saying, ‘Kirstie, thank you for always choosing Oxley for your shopping, whether it be a delivery or in-store. We appreciate your continuous support!’
But the surprise didn't end there. As Kirstie delved into the blue gift bag, she discovered it was filled with an assortment of treats.
The thoughtful gesture was shared in her video online, where Kirstie expressed her extreme gratitude to the Woolies employees for their kindness.
‘Not only have they sent a really nice note, but they’ve added a whole heap of goodies,’ she said.
The contents were reminiscent of something out of Mary Poppins' magical purse, with a variety of items including a glow-in-the-dark skeleton hand perfect for Halloween, a can of Coke, Pringles, a Kit-Kat, and other lollies.
‘Thank you so much,’ Kirstie told the Woolies employees, adding she was ‘extremely grateful’.
This act of generosity seems part of a larger trend, as numerous other shoppers have reported receiving surprise gifts with their essentials in recent weeks.
Woolworths appears to be going the extra mile to delight its customers.
‘I got given a bunch of roses from Woolies once,’ one shopper said.
While one customer received a note and a Freddo frog, they humorously noted that their gift came with a few unwanted substitutions, the overall sentiment is one of appreciation for these unexpected tokens of thanks.
Some speculate that the gifted items might come from damaged packaging and thus unsellable, but regardless of the reason, Woolworths is clearly finding ways to ensure nothing goes to waste while simultaneously bringing a smile to its customers' faces.
You can watch Kirstie’s video below:
Credit: @itskirstielea / TikTok
Have you ever received a surprise in your shopping order or experienced an act of kindness from a retailer that made your day? We'd love to hear about it! Share your stories with us in the comments below!
But it's not just the products on the shelves that keep customers coming back; it's also the personal touches and unexpected gestures that can turn an ordinary shopping experience into something memorable.
This was precisely the case for a Brisbane shopper who found a delightful surprise tucked away in her Click & Collect order.
The shopper, named Kirstie, was unloading her groceries when she ‘came across a little bag' with a handwritten card attached.
The message on the card was a heartfelt thank you from the Oxley store's online team, saying, ‘Kirstie, thank you for always choosing Oxley for your shopping, whether it be a delivery or in-store. We appreciate your continuous support!’
But the surprise didn't end there. As Kirstie delved into the blue gift bag, she discovered it was filled with an assortment of treats.
The thoughtful gesture was shared in her video online, where Kirstie expressed her extreme gratitude to the Woolies employees for their kindness.
‘Not only have they sent a really nice note, but they’ve added a whole heap of goodies,’ she said.
The contents were reminiscent of something out of Mary Poppins' magical purse, with a variety of items including a glow-in-the-dark skeleton hand perfect for Halloween, a can of Coke, Pringles, a Kit-Kat, and other lollies.
‘Thank you so much,’ Kirstie told the Woolies employees, adding she was ‘extremely grateful’.
This act of generosity seems part of a larger trend, as numerous other shoppers have reported receiving surprise gifts with their essentials in recent weeks.
Woolworths appears to be going the extra mile to delight its customers.
‘I got given a bunch of roses from Woolies once,’ one shopper said.
While one customer received a note and a Freddo frog, they humorously noted that their gift came with a few unwanted substitutions, the overall sentiment is one of appreciation for these unexpected tokens of thanks.
Some speculate that the gifted items might come from damaged packaging and thus unsellable, but regardless of the reason, Woolworths is clearly finding ways to ensure nothing goes to waste while simultaneously bringing a smile to its customers' faces.
You can watch Kirstie’s video below:
Credit: @itskirstielea / TikTok
Key Takeaways
- A Brisbane Woolworths shopper has shared her delight at finding a surprise gift in her click-and-collect order.
- A thoughtful handwritten card from the store’s online team was accompanied by a gift bag containing various treats.
- The shopper expressed her gratitude to Woolworths staff for the kind gesture on social media.
- Other shoppers added that they had received similar surprise gifts, showing the store's efforts to appreciate their customers.