Shocking request made by Woolworths leaves shopper 'absolutely disgusted'
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At a time when many taxpayers' wages are lower than ever, it's understandable that they're looking for ways to maximise their savings where possible.
Thankfully, with the incredible convenience of online shopping, they are able to save time and gas money. But there’s still the cost-of-living crisis to account for, so the price tag isn't always what shoppers are expecting.
So imagine the outrage among Woolworths customers as they stopped to examine an unexpected addition to a store recently.
At the front of the major supermarket was a shopping trolley requesting patrons to donate items to the supermarket's charity partner OzHarvest.
This comes after reports that the supermarket had received a $1.62 billion profit in the last financial year and had been accused of price gouging in the past.
The incremental surge of essential item prices and the prevalent opportunistic pricing and mark-ups by Woolworths and Coles even led to a senate inquiry, with the initial hearings taking place in early 2024.
You can read more of that story here.
Meanwhile, one disgruntled customer shared on social media what she felt was an outrageous proposal by Woolworths.
'We are in one of the worst cost-of-living crises in Australian history, and Woolworths, a multi-billion dollar company, is currently being accused of price hiking during the crisis. But they have the audacity to ask us to donate to those suffering from the cost-of-living crisis, instead of lowering their prices to be affordable or donating themselves.'
The customer has a long list of grievances with the supermarket's request, including their decision to replace human checkout staff with robots and camera-captured AI in some locations.
It is understood that supermarket giants Woolworths and Coles have invested millions into new CCTV systems, self-checkout cameras, scanning assistants, and body cameras for staff in an effort to limit rising cases of theft and abuse faced by retail workers.
You can read more of that story here.
Going back to the shopper’s post, it's clear that many like them are struggling to put food on the table due to the sky-high prices, and Woolworths' donation request has made them even more frustrated.
‘I'm absolutely disgusted that they are asking us to buy stuff from their store and donate it instead when they have the audacity to charge $7 for 2kg of potatoes or $7.50 for 4kg of potatoes,’ the shopper continued.
However, it seems that Woolworths has other intentions with the donation trolley, as one commenter pointed out that Woolworths actually matches all donations it receives from shoppers.
It's also believed to be outlined on the supermarket's website.
‘Until the 26th December, Woolworths will match your donations to OzHarvest to help provide even more meals to people who need it most this Christmas,’ it says.
‘Every 50 cents donated supports OzHarvest to deliver the equivalent of one nutritious meal from our surplus fresh food.’
‘These funds support the cost of drivers, vans, warehouses, fridges, freezers and more. All helping to ensure that as much fresh, healthy surplus food can get to as many Australians in need of food relief as possible.’
According to Woolworths, since they joined forces with OzHarvest in 2014, the equivalent of 70 million meals have been donated, 176,000 kg of food recovered, and more than $15 million raised for OzHarvest in their stores.
What do you think of this story? Have you tried donating to Woolworths? Let us know in the comments below!
Thankfully, with the incredible convenience of online shopping, they are able to save time and gas money. But there’s still the cost-of-living crisis to account for, so the price tag isn't always what shoppers are expecting.
So imagine the outrage among Woolworths customers as they stopped to examine an unexpected addition to a store recently.
At the front of the major supermarket was a shopping trolley requesting patrons to donate items to the supermarket's charity partner OzHarvest.
This comes after reports that the supermarket had received a $1.62 billion profit in the last financial year and had been accused of price gouging in the past.
The incremental surge of essential item prices and the prevalent opportunistic pricing and mark-ups by Woolworths and Coles even led to a senate inquiry, with the initial hearings taking place in early 2024.
You can read more of that story here.
Meanwhile, one disgruntled customer shared on social media what she felt was an outrageous proposal by Woolworths.
'We are in one of the worst cost-of-living crises in Australian history, and Woolworths, a multi-billion dollar company, is currently being accused of price hiking during the crisis. But they have the audacity to ask us to donate to those suffering from the cost-of-living crisis, instead of lowering their prices to be affordable or donating themselves.'
The customer has a long list of grievances with the supermarket's request, including their decision to replace human checkout staff with robots and camera-captured AI in some locations.
It is understood that supermarket giants Woolworths and Coles have invested millions into new CCTV systems, self-checkout cameras, scanning assistants, and body cameras for staff in an effort to limit rising cases of theft and abuse faced by retail workers.
You can read more of that story here.
Going back to the shopper’s post, it's clear that many like them are struggling to put food on the table due to the sky-high prices, and Woolworths' donation request has made them even more frustrated.
‘I'm absolutely disgusted that they are asking us to buy stuff from their store and donate it instead when they have the audacity to charge $7 for 2kg of potatoes or $7.50 for 4kg of potatoes,’ the shopper continued.
However, it seems that Woolworths has other intentions with the donation trolley, as one commenter pointed out that Woolworths actually matches all donations it receives from shoppers.
It's also believed to be outlined on the supermarket's website.
‘Until the 26th December, Woolworths will match your donations to OzHarvest to help provide even more meals to people who need it most this Christmas,’ it says.
‘Every 50 cents donated supports OzHarvest to deliver the equivalent of one nutritious meal from our surplus fresh food.’
‘These funds support the cost of drivers, vans, warehouses, fridges, freezers and more. All helping to ensure that as much fresh, healthy surplus food can get to as many Australians in need of food relief as possible.’
According to Woolworths, since they joined forces with OzHarvest in 2014, the equivalent of 70 million meals have been donated, 176,000 kg of food recovered, and more than $15 million raised for OzHarvest in their stores.
Key Takeaways
- A Woolworths shopper criticised the supermarket for asking customers to donate to its charity partner OzHarvest in the midst of a cost-of-living crisis.
- The supermarket was accused of price gouging and the customer suggested Woolworths should donate themselves.
- The customer also expressed disgust at the supermarket's high prices and the replacement of checkout staff with AI and robots.
- In response to the criticism, it was noted that Woolworths matches all donations made to OzHarvest. The supermarket has partnered with OzHarvest since 2014 and claims to have raised over $15 million for the organisation.
What do you think of this story? Have you tried donating to Woolworths? Let us know in the comments below!