Shocking downside of new Australian parking systems that could affect you!

As we embrace the digital age with open arms, it's no surprise that even the most mundane aspects of our daily lives, like parking our cars, are getting a tech makeover.

Across Australia, cashless parking systems are being introduced, with significant cities leading the charge in adopting these tech-forward payment methods.

But as with any technological advancement, there are pros and cons, and the cons are causing a stir among Aussie drivers.


Gone are the days of fumbling for coins or tapping your card to pay for street parking.

Instead, drivers must now use smartphone apps like PayStay in Sydney's northern suburbs and EasyPark in most areas of Perth.


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Cashless parking systems using phone apps are being introduced in major Australian cities, raising concerns among residents. Credit: Reddit


While some residents praise these apps' convenience, others are far from convinced, citing concerns over cybersecurity and privacy.

The new parking systems have sparked a debate that's dividing the nation.

On the one hand, some appreciate the ease of use and that they only pay for the exact time they park.


On the other, there are voices of concern, particularly those who are wary of providing personal information to these apps, which require details such as name, address, and phone number.

Cybersecurity expert Matthew Warren from RMIT has weighed in on the issue, highlighting the lack of choice for residents as a significant problem.

'It puts us, people and members of communities, at a complete disadvantage because you've got no choice but to download the app, provide your information, and just hope that there isn't a problem,' he said.


In Melbourne, where similar systems have been introduced, Warren noted that many problems and issues have arisen, especially for those who need a mobile phone when parking.


Trust in the provider becomes a central concern, as Warren emphasised the importance of councils considering cybersecurity when selecting providers rather than just opting for the cheapest option.

In December, EasyPark, a Dutch company, experienced a data breach that affected European customers.

Despite extensive backlash from residents who've labelled the new systems a 'total nightmare,'

‘I think what councils are concerned about is generating revenue, and if this is a way for them to optimise their revenue generation, that's what they're focused on,’ Warren said.

‘If anything, I think they would opt more and more into these systems because, again, they're transferring it to a third party, so it's reducing their cost.’

‘They're then generating higher income streams, and they can police it as well by fining people if they have done the wrong thing.’


In other news, ticketless parking fines in NSW increased by 49 per cent during the 2023-24 financial year.

Drivers and NSW Minister for Finance Courtney Houssos have urged the abolition of the ticketless parking system, advocating for councils to implement on-the-spot notifications. You can read more about it here.
Key Takeaways
  • Cashless parking systems requiring phone apps are being adopted across major cities in Australia, prompting concerns from residents.
  • Cybersecurity experts warn that users are disadvantaged due to a lack of alternative payment options and the potential risk of data breaches.
  • Despite an EasyPark data breach in Europe, Australian councils continue to push forward with these systems, prioritising revenue generation.
  • Critics argue that councils must adequately address privacy and usability concerns, with some users experiencing issues and added surcharges.
Have you had an experience with these new parking apps? Do you feel they're a step forward or a step back? Share your thoughts and stories with us in the comments below.
 
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Trust in the provider becomes a central concern, as Warren emphasised the importance of councils considering cybersecurity when selecting providers rather than just opting for the cheapest option.

In December, EasyPark, a Dutch company, experienced a data breach that affected European customers.


Spot on Matthew Warren from the RMIT!!
 
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Trust in the provider becomes a central concern, as Warren emphasised the importance of councils considering cybersecurity when selecting providers rather than just opting for the cheapest option.

In December, EasyPark, a Dutch company, experienced a data breach that affected European customers.


Spot on Matthew Warren from the RMIT!!
I also agree with Matthew Warren. We’re being left with no choice in certain situations to download the applicable app.
 
VeeFar, Congrats to your household for being mobile phone free and commiserations when you are backed into a corner to have one!! I have a phone but only use it to make calls, send txt's and take photo's and my data plan is very small because my budget is fixed and very tight. Maybe the Government...Pfft... should give us all a smartphone with unlimited data, that way, they can keep track of us all!!
 
Not everyone has a smart phone, all this so called technology I hate.
We are a mobile phone free household and proud of it. This means we will have to purchase one just so we can do our weekly shopping and our local centre. I guess council won’t buy one for us and pay the network cost to maintain it?
I only got one because my Mum had to go to hospital a few times. When I left the staff would ask if they could contact me if they needed to. My response was when I get home. That happened a few times before I got one. Initially I only used it for emergencies. I still don't use it much.
 
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I often leave the house without my phone. I am not cable attached and am quite happy to wander without. Seems if I need to
Park I just have to foot it from a distance where I can still find a spot.
 
Can someone advise me when it became compulsory to have a modern mobile with 273 + apts.. and who is going to buy me one each time they either shut the network or make your mobile redundant. Sounds like someone, I don't even know, is reaching into my piggy=bank and taking money from me because it suits them and increases their 'bottom line.'
 
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I refuse to put aps on my phone for the benefit of some company.
I don't even understand how to put apps on my phone. Plus, my phone is just that - a phone - not a mobile bank or camera or any of the other things people seem to use them for. I will never use it to pay for shopping, parking etc. so councils will need to come up with a way we non-tech people still live.
 
I don't even understand how to put apps on my phone. Plus, my phone is just that - a phone - not a mobile bank or camera or any of the other things people seem to use them for. I will never use it to pay for shopping, parking etc. so councils will need to come up with a way we non-tech people still live.
As if the councils give a sh**..... they will roll it out regardless
 

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