Shocking discovery in Woolworths milk fridge leaves customers appalled

For one Woolworths shopper, a routine trip down the dairy aisle unexpectedly took a disgusting turn.

Their shocking revelation sparked a wave of concern among customers, prompting an investigation by the supermarket giant.


A Woolworths store in Rozelle, Sydney, has come under fire for alleged hygiene breaches after a customer claimed to have discovered black mould growing in the dairy fridge, along with expired products on the shelves.

The customer took to a local online group to share her unsettling discovery. 'Just wondering if anyone else has hygiene concerns about Woolworths Rozelle Metro?' she asked.

'Black mould on the shelves, constantly selling expired dairy/poultry products—have already reported this but has anyone else experienced something similar?'


Screenshot 2024-01-16 080137.png
Local shoppers have reported the Woolies store multiple times due to its hygiene problems. Image: Facebook


Mould Expert Dr Cameron Jones confirmed that the substance seen in the photos shared by the customer was indeed mould, although he couldn't identify the exact species from the images.

Mould is a type of fungus that thrives in damp environments and can cause health problems, particularly in people with weakened immune systems or allergies.

Its presence in a food retail environment is a serious concern. Not only can it contaminate food products, but it can also become airborne and pose a risk to customers and staff through inhalation or skin contact.

Certain types of mould and yeast, such as Exophiala sp or Aureobasidium sp, can even thrive in cold environments like fridges and cause infections affecting the skin, hair, and nails.


Responding to the allegations, a Woolworths spokesperson stated that the company takes food safety very seriously and was disappointed to see these reports.

'We will be investigating them with the store as a matter of priority. The fridge has now been thoroughly cleaned, and we apologise to our customers for this experience,' a spokesperson said.

However, this incident has raised questions about the overall hygiene standards at Woolworths Rozelle Metro.

Several other customers have reported similar observations, with some even claiming to have suffered food poisoning after shopping at the store.

A shopper said: ‘It's disgusting! I have reported it several times to the staff/management in store. I have also written to their head office!’

‘I have noticed a big decline in Rozelle Metro. I have stopped shopping there so much, and I have been a daily shopper in the past. Lots of empty shelves. Veges are often of poor quality. A lot of stock is not on the shelves. Often, no one is available at the front desk,’ another said.


Preventing Mould Growth in Retail Environments

Retail environments, particularly those dealing with fresh produce and dairy products, need to maintain high standards of hygiene to prevent mould growth.

This includes regular cleaning and disinfection, proper ventilation, and maintaining appropriate temperatures in refrigerated areas.

Dr Jones suggests that the inside of fridges should be cleaned using regular steam disinfection of the internal areas, followed by cleaning with a sporicidal disinfectant.

'This fridge should have a temperature maintenance log and a cleaning schedule that should be updated and monitored for compliance,' he added.

Key Takeaways
  • A Woolworths shopper raised hygiene concerns after finding black mould in the dairy fridge at the Rozelle Metro store.
  • Mould Expert Dr Cameron Jones confirmed the presence of mould from the photographs and discussed potential health risks.
  • Woolworths responded by stating they take food safety seriously, apologised to customers, and have since cleaned the fridge.
  • Preventative measures include regular steam disinfection and cleaning with a sporicidal disinfectant to stop mould build-up.

Have you ever encountered a similar situation while shopping? Share your experiences and thoughts in the comments below.
 
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For one Woolworths shopper, a routine trip down the dairy aisle unexpectedly took a disgusting turn.

Their shocking revelation sparked a wave of concern among customers, prompting an investigation by the supermarket giant.


A Woolworths store in Rozelle, Sydney, has come under fire for alleged hygiene breaches after a customer claimed to have discovered black mould growing in the dairy fridge, along with expired products on the shelves.

The customer took to a local online group to share her unsettling discovery. 'Just wondering if anyone else has hygiene concerns about Woolworths Rozelle Metro?' she asked.

'Black mould on the shelves, constantly selling expired dairy/poultry products—have already reported this but has anyone else experienced something similar?'


View attachment 39330
Local shoppers have reported the Woolies store multiple times due to its hygiene problems. Image: Facebook


Mould Expert Dr Cameron Jones confirmed that the substance seen in the photos shared by the customer was indeed mould, although he couldn't identify the exact species from the images.

Mould is a type of fungus that thrives in damp environments and can cause health problems, particularly in people with weakened immune systems or allergies.

Its presence in a food retail environment is a serious concern. Not only can it contaminate food products, but it can also become airborne and pose a risk to customers and staff through inhalation or skin contact.

Certain types of mould and yeast, such as Exophiala sp or Aureobasidium sp, can even thrive in cold environments like fridges and cause infections affecting the skin, hair, and nails.


Responding to the allegations, a Woolworths spokesperson stated that the company takes food safety very seriously and was disappointed to see these reports.

'We will be investigating them with the store as a matter of priority. The fridge has now been thoroughly cleaned, and we apologise to our customers for this experience,' a spokesperson said.

However, this incident has raised questions about the overall hygiene standards at Woolworths Rozelle Metro.

Several other customers have reported similar observations, with some even claiming to have suffered food poisoning after shopping at the store.

A shopper said: ‘It's disgusting! I have reported it several times to the staff/management in store. I have also written to their head office!’

‘I have noticed a big decline in Rozelle Metro. I have stopped shopping there so much, and I have been a daily shopper in the past. Lots of empty shelves. Veges are often of poor quality. A lot of stock is not on the shelves. Often, no one is available at the front desk,’ another said.


Preventing Mould Growth in Retail Environments

Retail environments, particularly those dealing with fresh produce and dairy products, need to maintain high standards of hygiene to prevent mould growth.

This includes regular cleaning and disinfection, proper ventilation, and maintaining appropriate temperatures in refrigerated areas.

Dr Jones suggests that the inside of fridges should be cleaned using regular steam disinfection of the internal areas, followed by cleaning with a sporicidal disinfectant.

'This fridge should have a temperature maintenance log and a cleaning schedule that should be updated and monitored for compliance,' he added.

Key Takeaways

  • A Woolworths shopper raised hygiene concerns after finding black mould in the dairy fridge at the Rozelle Metro store.
  • Mould Expert Dr Cameron Jones confirmed the presence of mould from the photographs and discussed potential health risks.
  • Woolworths responded by stating they take food safety seriously, apologised to customers, and have since cleaned the fridge.
  • Preventative measures include regular steam disinfection and cleaning with a sporicidal disinfectant to stop mould build-up.

Have you ever encountered a similar situation while shopping? Share your experiences and thoughts in the comments below.
EW GROSS!!!
 
Are health inspectors a thing of the past? The managers of grocery shops and the like, should be held accountable for hygienic conditions without the customers have to report it.
They're as strict as Nuns when it comes to Bakeries and small business, maybe the big end of town pays them off, like everything else they do, underhanded.
 
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Reactions: DLHM
What else would you expect from an anti-Australian company?? They treat their customers with contempt and people still shop there!
 
This is going too bloody far if anyone does not want to celebrate Australia Day then that is their decision but do NOT force your opinions on every one else !!!!!!!
Thats right, we all have a right to choose, but we are being herded like sheep, by the powers that run the commercial side of everything. Just wait and see, what will disappear next. Easter already starts before Valentine's Day. Is Mothers and Father's Day safe, are we allowed to be mothers and fathers or will it be called parents day. Anzac Day is under fire, we are not supposed to acknowledge the brave men and women who kept us free. Christmas is disappearing from commercial centers and schools, so as not to offend anyone. Yet we allow other religions and cultures to practice their beliefs with which I personally have no problem. I would however like the opportunity to practice mine without interference.
Shops are forcing their opinions on all by not allowing choice.
 

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