Shocking $336 glitch on Woolworths receipt leaves shopper speechless—could this happen to you?
What’s worse than a trip to the supermarket after a long, exhausting day? Discovering an unbelievable $336 charge on your receipt for one of the store’s items!
This is exactly what happened to one Australian shopper who recently took to social media to share her incredible, and expensive, grocery story.
In a series of videos, the shopper showed footage of her receipt which proved that the popular packaged dinner item—a Woolworths hot roast chicken which usually retails for $12—had been priced at an unimaginable $336.66.
'Woolworths charged me $336 for a roast chicken’, she said.
‘I know it’s RSPCA, but…’
‘Did they put it up at the f***ing Crown Towers before they killed them.’
The caption of the video says ‘GST alone was $33’ and that ‘inflation is getting ridiculous’.
The video garnered several comments from social media users:
‘How did you not realise how much your total was,’ one comment says.
‘I wish I could just pay for groceries and not notice the $336 chook in the store,’ says another comment.
‘Well you paid it without checking!!!’ another user pointed out.
The shopper later explained that she and her husband had done a ‘big shop’ and had lost track of how much they were spending while browsing the store. She said in a later video: ‘I’m just trying to paint the picture as to why there was a $300 roast chicken on my counter last night,’
‘So there I am in Woolworths—hungry, hormonal craving sugar, with no game plan, free balling it.’
‘The best way to describe my brain at that point, is a child with a credit card.’
‘I’m not proud of it. No but that’s just how it was.’
Luckily, Woolworths were incredibly understanding of the mistake and provided the shopper with a full refund. It looks like a computer glitch was responsible for the overcharge. In a later video, the shopper shared: ‘The guys at Woolies were absolute champs, we all had a laugh and I walked away with a free bird,’ she said.
‘Thanks Woolworths, I can still afford to shop with you!’
But the experience left members of the Seniors Discount Club community feeling a little anxious—could this glitch happen to us? Here’s what to look out for to avoid a mis-scan:
• Always keep an eye on what’s being scanned.
• Try to avoid purely digital self-service checkouts, where the auto-sensing camera might struggle to detect and price differently sized items.
• Don’t forget to always make sure your receipt is accurate before you leave. Double-check the items, costs, and the total.
Finally, if you ever feel something isn’t quite right, always speak to the staff at your local store.
So, members–next time you’re stocking up at the supermarket, make sure to keep an eye on that receipt! Happy shopping!
Watch the video here:
Have you encountered a similar scenario in your local supermarket? Share your experiences below!
This is exactly what happened to one Australian shopper who recently took to social media to share her incredible, and expensive, grocery story.
'Woolworths charged me $336 for a roast chicken’, she said.
‘I know it’s RSPCA, but…’
‘Did they put it up at the f***ing Crown Towers before they killed them.’
The caption of the video says ‘GST alone was $33’ and that ‘inflation is getting ridiculous’.
The video garnered several comments from social media users:
‘How did you not realise how much your total was,’ one comment says.
‘I wish I could just pay for groceries and not notice the $336 chook in the store,’ says another comment.
‘Well you paid it without checking!!!’ another user pointed out.
‘So there I am in Woolworths—hungry, hormonal craving sugar, with no game plan, free balling it.’
‘The best way to describe my brain at that point, is a child with a credit card.’
‘I’m not proud of it. No but that’s just how it was.’
Luckily, Woolworths were incredibly understanding of the mistake and provided the shopper with a full refund. It looks like a computer glitch was responsible for the overcharge. In a later video, the shopper shared: ‘The guys at Woolies were absolute champs, we all had a laugh and I walked away with a free bird,’ she said.
‘Thanks Woolworths, I can still afford to shop with you!’
But the experience left members of the Seniors Discount Club community feeling a little anxious—could this glitch happen to us? Here’s what to look out for to avoid a mis-scan:
• Always keep an eye on what’s being scanned.
• Try to avoid purely digital self-service checkouts, where the auto-sensing camera might struggle to detect and price differently sized items.
• Don’t forget to always make sure your receipt is accurate before you leave. Double-check the items, costs, and the total.
Finally, if you ever feel something isn’t quite right, always speak to the staff at your local store.
So, members–next time you’re stocking up at the supermarket, make sure to keep an eye on that receipt! Happy shopping!
Watch the video here:
Key Takeaways
- A Woolworths customer was shocked to discover a $336 charge for a hot roast chicken on her receipt.
- The customer shared her experience and footage of the receipt showing the overpriced chicken.
- In a later video, she returned the charged chicken to her local Woolies store and received a refund, along with a free chicken.
- A computer glitch was responsible for the overcharge. Woolworths encourages any shopper with a purchase query to speak to the service desk at their local store.
Have you encountered a similar scenario in your local supermarket? Share your experiences below!