Senate starts inquiry towards Bunnings, IKEA and Petbarn after allegations of market power abuse

Australians take pride in supporting local businesses.

Yet, in the shadow of retail giants, the struggle for small businesses to stay afloat recently became a challenge.

The Senate recently launched an inquiry into the market power of these large retailers and the impact they have on competition, suppliers, and consumers.


Melbourne-based pet store owner Naman Thakar felt the squeeze firsthand.

His sales for dog food and pet supplies have dwindled as customers have turned to the larger stores and Petbarn and Petstock.

'It's harder to compete with the bigger guys when they have higher purchasing power,' Mr Thakar lamented.

In Mr Thakar's shop, a 4kg bag of dried cat food could sell for $87.99.

However, the same item in Petbarn is available for $62.49 for the store's loyalty program members.


compressed-retailers.jpeg
Some of the retailers under scrutiny were IKEA, Bunnings, and Petbarn for gaining a huge chunk of market shares. Image Credits: Shutterstock/Sunflowerey, jax10289, Bunnings


Flea treatments, once a profitable item for Mr Thakar, are now sold at a meagre 10 per cent margin in a desperate bid to keep up with prices.

However, it's more than just pet supplies Mr Thakar is having a problem with.

Hardware behemoth Bunnings and pharmacy giant Chemist Warehouse recently expanded their pet category.

Meanwhile, Coles just launched a pet specialty website.


This diversification by large retailers into various sectors became a growing concern for small business owners, who fear they may not be able to sustain their businesses longer.

The Senate inquiry, initiated by Nationals Senator Ross Cadell, aimed to scrutinise the practices of big retailers.

Other allegations included that the Wesfarmers-owned Bunnings has been treating its plant suppliers poorly.

Some suppliers allegedly reported that they were forced into giving discounts or not committing to minimum order requirements.

The inquiry's terms of reference could also encompass other major brands like Mitre 10, Dan Murphy's, and IKEA.


The Australian Competition and Consumer Commission (ACCC) has already expressed its concerns about the consolidation of market power, particularly in the pet retail space.

The ACCC has submitted to the inquiry and highlighted its limited power to control mergers, even where particular market share or capitalisation levels are met.

In response, the federal government proposed new laws that would require major merger and acquisition proposals to seek approval from the competition regulator.

Suppliers started feeling pressure from the aforementioned retail giants, with many fearing retribution if they spoke out.

ACCC Chair Gina Cass-Gottlieb noted that similar concerns extend beyond pet retail—from medical to liquor store acquisitions.

The inquiry should also examine the rise of exclusive brands, which could lock customers into purchasing from a single retailer and make it difficult for independent stores to compete.


Bunnings was 'surprised' by the allegations and reiterated that they allow suppliers to voice their concerns.

According to the retailer's Managing Director, Michael Schneider, Bunnings continues their guarantee for the 'lowest price on any item, or it will beat a competitor on price by 10 per cent'.

However, Metcash, which operates Mitre 10 stores, raised Bunnings' exclusive arrangements with suppliers, which they claimed to be detrimental to smaller retailers and consumers.

While the inquiry could shed light on the practices of these large retailers, no one knows yet what policies or laws could change.

The federal Labor government ruled out some changes to powers that could break up retailers that have become too big and powerful.

However, the inquiry could still influence public opinion and bring about greater awareness of the challenges small businesses face.
Key Takeaways

  • Independent pet store owners struggle to compete with big retailers such as Petbarn and Petstock due to their higher purchasing power and loyalty program discounts.
  • A Senate inquiry started scrutinising the market power of large retailers, including Bunnings, Petstock, IKEA and others. It looked into their impact on suppliers and smaller retailers.
  • The Australian Competition and Consumer Commission (ACCC) expressed its concerns about consolidation in the retail space and pushed for greater power in controlling mergers and acquisitions.
  • Retail giants like Bunnings and Metcash voiced their concerns about the allegations and raised other topics, such as supplier relations.
What do you think about this Senate inquiry? Do you think these retailers are bringing smaller, independent businesses down? Let us know your thoughts and insights in the comments section below.
 
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I no longer buy lawn fertilizer as all the main players buy in bulk, by the time it gets to the shop floor it is rock hard and stale. It does nothing for your lawn anymore.:mad:
 
These retailers need to be broken up. Albo doesn't understand that divesture or breaking up does not mean they gave to be sold. They can be broken into smaller independent businesses
 
So Naman Thakar is whinging about competitors undercutting his overinflated price on catfood by over $25? News for you dickhead! I wouldn't step inside your shop to buy ANYTHING!

Like ripoff restaurants and cafes. Charge over the top and you deserve to go out of business. Not one ounce of sympathy from me!
You are completely missing the point. The large chains do not allow suppliers to make a reasonable profit, so the smaller retailers psy more. In case you missed this, it is the subject of a government inquiry
 
You are completely missing the point. The large chains do not allow suppliers to make a reasonable profit, so the smaller retailers psy more. In case you missed this, it is the subject of a government inquiry
I do not miss much and this was not missed.

How does this Thakar tosser justify a 40% on top of what Petbarn charges for an identical item? Do you have an answer?

It's all about buying power. Buy in bulk and you get a lower per unit price. Have you ever shopped at Jaycar, the electronics retailer? You buy 1 - 5 items for $2.00 each, 6 - 10 items for $1.87 and 10+ for $1.72, for example. Same goes for manufacturer and retailer arrangements.
 
As long as I can choose who I buy my very large amount of pet food from I have to choose the cheapest. Yes I feel for small business and the government to keep them alive should give them some sort of break.
 
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All the ACCC will say is that's very bad and that will be the end of that. 🙄

There's large companies because people that started them done well for themselves when they started and the companies have carried on. Anyone can end up with a large company if they know what they're doing. And lots of big companies have also gone bust.

I'm afraid I only go by price when buying things. If something is cheaper in somewhere like Bunnings then I'll buy it there.
 
I do not miss much and this was not missed.

How does this Thakar tosser justify a 40% on top of what Petbarn charges for an identical item? Do you have an answer?

It's all about buying power. Buy in bulk and you get a lower per unit price. Have you ever shopped at Jaycar, the electronics retailer? You buy 1 - 5 items for $2.00 each, 6 - 10 items for $1.87 and 10+ for $1.72, for example. Same goes for manufacturer and retailer arrangements.
You do miss a lot. How can an individual trader match a giant like our supermarkets? Greencross own pet barn, who are diversified business
Facts matter
 
You do miss a lot. How can an individual trader match a giant like our supermarkets? Greencross own pet barn, who are diversified business
Facts matter
Greencross own Greencross Veterinary and City Farmers.

JB Hi Fi own The Good Guys.

Are you going to complain about JB Hi Fi strangling the likes of Retravision and Bing Lee?

Same deal....different target audience.
 
there have been a lot of small companies and private businesses that have closed over many many years because of the likes of Bunnings, Woolworths, Coles etc.....well known Retail stores that have been lost in local communities are too numerous to mention going back to at least the 70's/80's from my memory. Ask around in your local community about stores that people shopped at regularly that are no longer around because of these big retailers....you might be surprised. Butchers/Bakers/Milk bars/Electrical shops/ Hardware shops/Greengrocers/Lighting stores/Pet stores/Fish shops/ Hamburger shops/Newsagents/
Delicatessens/Camera shops and so on and so forth. Some may have been able to survive in big shopping centres but more lost their business altogether.
 
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I welcome an enquiry. Sure, maybe much won’t come of it but the smaller guy who gives it a go DESERVES A CHANCE of making a living. We always consider a smaller chain store first before big boys….
 

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