Public sentiment boils over as Woolworths denies cash-out request
Many still prefer the traditional method of handling physical cash. Usually, a visit to your preferred Woolworths store offers the ideal combination of grocery shopping and cash withdrawal. It's an efficient way to accomplish two tasks simultaneously.
However, unfortunately, the experience didn't quite meet expectations for one Woolworths customer.
Expressing his dissatisfaction on the 'Call Out Cashless Business' Facebook group, this customer strongly criticised Woolworths for declining his request to withdraw $500 in cash.
'I went to Woolworths yesterday and tried to get $500 cash out, they said that they had very little cash and we could withdraw $100 as everyone was withdrawing cash. When she opened the cash drawer, it had plenty of money in it. They are full of s***.' The customer claimed.
Let’s just halt our trolleys for a second; Woolworths be said to allow customers with the convenience of cash withdrawals of up to $500 per transaction.
However, it's worth noting that this limit may be lower at Woolies Metro stores.
This withdrawal limit is considered higher compared to other major retailers and supermarkets, which typically impose a lower daily limit for cash-out transactions.
The response to the Woolworths shopper's post has generated a mixed reaction, with a significant number of individuals coming to the defence of the retail giant.
One staunch Woolworths defender argued, 'To be fair, supermarkets are not banks, and they are under no obligation to do cash out at all.'
Another commented, 'People want to complain about a free service. Entitled much?'
However, others retorted with, ‘Both Coles and Woolworths are doing it. Wrong just lying to customers.’
‘I reckon they are trained to discourage it. I just stand my ground and say I’ll wait till they get it (often they open the drawer and at least $2000 in there) or ask to speak to a manager and they are very quick to hand over.’ said another.
One user went on to say, ‘You can use the self-serve checkouts like an ATM. You don’t even need to buy anything. I needed $1,000, but it would only give $500. So I just did back-to-back $500 withdrawals. Simple.’
Where do you stand in this tug-of-war? Are you a fan of cashless transactions, or do you live by the roar of paper money?
As the debate refuses to cool down, remember to be prepared during your next trips for groceries—if you're planning on asking for cash-out, it won't do any harm to keep an ATM or direct in-branch withdrawals as your plan B.
However, unfortunately, the experience didn't quite meet expectations for one Woolworths customer.
Expressing his dissatisfaction on the 'Call Out Cashless Business' Facebook group, this customer strongly criticised Woolworths for declining his request to withdraw $500 in cash.
'I went to Woolworths yesterday and tried to get $500 cash out, they said that they had very little cash and we could withdraw $100 as everyone was withdrawing cash. When she opened the cash drawer, it had plenty of money in it. They are full of s***.' The customer claimed.
Let’s just halt our trolleys for a second; Woolworths be said to allow customers with the convenience of cash withdrawals of up to $500 per transaction.
However, it's worth noting that this limit may be lower at Woolies Metro stores.
This withdrawal limit is considered higher compared to other major retailers and supermarkets, which typically impose a lower daily limit for cash-out transactions.
The response to the Woolworths shopper's post has generated a mixed reaction, with a significant number of individuals coming to the defence of the retail giant.
One staunch Woolworths defender argued, 'To be fair, supermarkets are not banks, and they are under no obligation to do cash out at all.'
Another commented, 'People want to complain about a free service. Entitled much?'
However, others retorted with, ‘Both Coles and Woolworths are doing it. Wrong just lying to customers.’
‘I reckon they are trained to discourage it. I just stand my ground and say I’ll wait till they get it (often they open the drawer and at least $2000 in there) or ask to speak to a manager and they are very quick to hand over.’ said another.
One user went on to say, ‘You can use the self-serve checkouts like an ATM. You don’t even need to buy anything. I needed $1,000, but it would only give $500. So I just did back-to-back $500 withdrawals. Simple.’
Key Takeaways
- A Woolworths customer expressed frustration when he was unable to withdraw $500 cash at a supermarket checkout.
- This sparked a heated debate on social media, with some supporters arguing that customers should be able to use supermarket checkouts like ATMs.
- Many social media users defended Woolworths, stating supermarkets aren't banks and shouldn't be expected to provide large cash withdrawal services.
- Woolworths reportedly offers customers the option of withdrawing up to $500 cash per transaction, a limit that's reduced at Woolies Metro stores.
Where do you stand in this tug-of-war? Are you a fan of cashless transactions, or do you live by the roar of paper money?
As the debate refuses to cool down, remember to be prepared during your next trips for groceries—if you're planning on asking for cash-out, it won't do any harm to keep an ATM or direct in-branch withdrawals as your plan B.