Popular deli buy at Woolies leaves QLD grandmother with third-degree burns: “It just exploded”
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WARNING: Distressing images
One grandmother has claimed that a popular deli buy from Woolworths “exploded” while she was making dinner, which left her with third-degree burns all over her forearm.
Angela from Queensland said she has been a regular buyer of the supermarket’s Bag N Bake fish products, but this was the first time an incident like this had happened to her.
Bag & Bake is only available in selected Woolworths stores nationwide. Credit: Facebook.
Then, staffers pack it in a ready-to-cook oven-proof bag provided at the store. All that’s left is for customers to pop it in the oven for a quick and easy meal.
On February 14, Angela was preparing dinner for her family when the unexpected incident happened, which has now left her with a very noticeable scar on her arm.
Thinking that a bag of fish fillet from Woolies sounds great for dinner that night, she popped one in the oven and waited until it finished cooking. However, she never expected what came next.
Just as she was about to remove the bag from the oven, the whole packet suddenly exploded. And since the bag had just finished cooking, the sizzling hot sauce inside burst out and ran down Angela’s arm.
“It was so, so painful,” she said.
A popular deli item has left a grandmother in “incredible pain” from third-degree burns after it “exploded” in her kitchen. Credit: 7News.com.au.
“He put all this cream on it, non-stick gauze on it and then triple wrapped it so it would stay moist the whole time,” she said. “I had to go back and get it re-dressed and cleaned every two days for about two weeks.”
Angela said the burn injury has been extremely difficult to deal with, and she found it hard to manage her usual daily routines. Burn injuries must be kept dry to avoid infection, so the grandmother had to wear rubber gloves every time she took a shower.
Adding to that, she was also left with a massive scar on her arm. “That scar won’t go away now. And it’s on an area of my arm where I can’t hide it.”
After the incident, Angela alleged that she received a “bad batch” of the Bag N Bake bag from Woolworths, which may have caused it to explode in the oven.
“It’s an oven-proof bag, it’s meant to go in the oven,” she said. “There was obviously something wrong with that bag.”
She also expressed concerns about the safety of people nearby, nothing her grandchild frequently keeps close to her every time she cooks dinner.
“It didn’t just spill on me, it spilled on the floor as well. If there was a child close by, and they’re lower than us, imagine if that had got them in the face or something?”
“My grandbaby stays with us twice a week - she’s always helping me and is close by saying ‘Let me see how you do it?’”
“What would’ve happened if there was a child nearby?”
Now, she’s warning other shoppers of the dangers of Woolies’ Bag N Bake and is hoping that the supermarket has already taken action to remove that bad batch of bags.
Woolworths Australia has responded to the claims and has already been in contact with the concerned shopper.
“Woolworths came back to me 10 minutes after I told them about the incident, and have asked me to put in a claim. There’s no hiding,” Angela said.
“I don’t think there was any malice from Woolworths, I honestly don’t.”
“But now that they’ve been made aware, they have hopefully removed that batch of bags or had that batch checked.”
Woolworths has received no other reports similar to this, and Angela’s case is at present believed to be an isolated incident.
If you ever find yourself in an emergency situation like Angela, watch this video below to learn about appropriate first aid steps for dealing with burns:
Credit: SAFE STEPS.
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